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23 reviews from our car dealer reviews community
Leave a review for Diesel Car Company
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Diesel Car Company
Leave a review
"A con "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I bought had a shunt from front and back .so they changed it for another identical car but charged me another £900 when it needed repair they told me it was on the ramp ready to be done Unfortunately for them I was stood across the road and it was still in their car park .....where I had parked it !!

"Expert dealers"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Diesel Car Company found me the best deal, and very committed to helping me save. Even went the extra mile to stay late in the office to finalise paperwork. Car was immaculately cleaned and the professional service was top notch. Would definitely recommend to people considering buying a car from this dealership. Also, very helpful in filling out forms online and going through everything. 12 months free breakdown cover and 5 day drive away insurance for peanuts. What’s there not to like about these guys.

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"Vauxhall Insigna 2 Litre Diesel "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay well clear of Diesel Motor Company is all I can say. Put the deposit down on the 13/09/2018 car wasn't ready to collect till 28.09.2019 which was a long time. Agreed to get there about mid day for collection. Had to wait just over 5 hours which was a joke. Only had the car one day and the service light came on which indicated there was a fault. One of the sensors needed replacing they were helpful in getting this done. Then just today the gear box has given up the ghost. One of my worst experiences buying a car some may say unlucky and possibly I am but wanted other people to know.

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"Great After Sales Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Mercedes E300 Hybrid after dealing with Rich at the Diesel Car Company. Car developed a squeak in the steering column, their After Sales Manager advised me to take the car to Mercedes garage for it to be diagnosed, as I live 180 miles away. Mercedes fixed the problem and DCC reimbursed me immediately for the cost, brilliant, very caring Company, excellent service, thank you. ps, car is a dream thank you,

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"Car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Chris at DCC. No pressure, fair deal. Definitely use again for future car purchase.

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"What a team!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happier every time i visit this car sales. On my fourth car from this company, the absolute no pressure sales,the on your own test drive. What else can i say, Friendly, Helpful, Knowledgeable. Would recommend to all family and friends.

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"Sarah"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking around for a few weeks online for cars, i will say DCC was one that caught my eye as in reading there reviews, I would definitely recommend DCC Iain was very professional from start to finish, if your looking for a car I would go in a have a look around.

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"James"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay clear of this company..... The car on the forecourt had a number of things wrong with it and missing that only a furrer inspection from myself found out but would of been sold without fixing to another buyer. I was told the car would be serviced and the issues fixed before I left with the car but they can't produce any evidence that the car was actually serviced which is very dodgy. When purchasing the car I got miss sold a warranty with the car that I got told could cover a number of things and could be cancelled at any time.... That was a lie.... As it can't ever be cancelled. And after some issues with the car I have had several attempts trying to get these issues fixed with this company but every time I have phoned, I have been told that the employee who deals with the warranty is on holiday or not working today..... Again absolute lies.... I have even changed my contact number with them 4 times now as they never actually change it. We drove the car to the company to try get this issue sorted and there "technician" had a look at the car and we where told we would get a call on Tuesday to get the items covered on warranty..... Tuesday came and went and still no phone call. I am now having to go to trading standards to solve this problem And I do not wish for anyone else to be messed about by these. Stay clear and buy your car elsewhere.

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"John Ringrose"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Range Rover TDV8 from DCC in December 2014 and I wrote a good report at that time. Subsequently I have had a problem with the R/R EGR valve and I had only a couple of weeks left on the warranty. I called in and Marc advised this wasn't a problem and he would get it sorted for me. I could write a long report but the short report is that DCC and Marc were brilliant in there after sales help many months later with this problem and resolved it very quickly with no hassle. I hope to be able to get a further vehicle from them in the near future.

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"BMW from the diesel car company"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Diesel Car Company were very good, I would go back for my next car without hesitation, we arrived when the forecourt was closed and they stayed open an hour late so we could check out and test drive the car. I recommend this dealership to other car buyers who live in or around the Southampton area.

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Dealership Information

Diesel Car Company is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3.7 out of 5 stars — Rated Very Good
Excellent
15
Very Good
0
Average
1
Poor
5
Terrible
2

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  • Contact Information

    Address

    Diesel Car Company
    Redbridge Road
    Southampton
    Southampton
    SO15 0ND

    Get in touch

    02380704254
    http://www.dieselcarcompany.com

    Opening times

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Diesel Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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