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4 reviews from our car dealer reviews community
Leave a review for Diesels Direct Halesworth

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4 reviews from our car dealer reviews community

Leave a review for Diesels Direct Halesworth
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"Average service"
3.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Corsa from this Dealership in April. The service was okay, room for improvement. The car was pretty clean and in an okay condition... good for the money. The tracking was out slightly but this was resolved after a while, could have sorted it faster. Overall I would recommend.

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"Mr Reed"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my Mazda 6 from these guys 6 months ago and my what a car! Such a great buying experience, very very helpful, they gave me a good price on my old car and the new car came fully serviced and was in near on immaculate condition, since then both my sisters have brought from Diesels Direct and both have had the same experience. I know where I'll be goin when I'm due a change.

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"mr pallant"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a vauxhall astra 1.3 estate in may 2015 for £1600. My wife drove the car from Halesworth to Saxmundham and when she arrived I took the car for a 2 mile down to benhall and back to Saxmundham. When I put my foot down I noticed a jump in revs from 2000-3000 rmp, I spoke to a friend the next day and he explained that it could be a problem with the clutch. Being a birthday weekend we didn't drive the car again until the Monday morning when we drove up to Ipswich and the clutch was indeed slipping badly. We called diesels direct and to my utter dismay was told that if I returned the car to them they would sort the clutch at a cost of £200! I was furious, the car was faulty from the point of sale and they wanted to charge me! After speaking to so called manager I stated that under the sales of goods act l would be returning the car. They agreed to refund us and my wife arranged to take the car over the next day, however when she arrived the only person there was the valeter who could not help or give us the refund. In a nutshell we found Diesels Direct in Halesworth to be very unreasonable and shocking customer service. We have wrote to them over 2 weeks ago and have had no response. The car was sold with 6 months warranty, which was worthless, it should have had 12 months MOT but only had 3 upon inspection of certificate plus a list if advisories. Other losses were the £60 tank diesel we put in plus the £45 administration charges from my insurance company when we did find a decent motor in its place.

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"Mr and Mrs Hadley"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a car from them years ago and came back because they had the car we wanted. Helpful and friendly, made us feel very welcome. I would go back when looking again should they have something we like. I think anywhere you go back to speaks volumes about the service and car they have given us. We havent had any problems with the Ford Focus we bought

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Dealership Information

Diesels Direct Halesworth is a Suffolk based used car dealership. They hold stock across the different types of cars including estate, 4x4, MPV, family cars and hatchbacks. They also offer warranties where required across the cars they have for sale.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews3.7 out of 5 stars — Rated Very Good
Excellent
2
Very Good
1
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Diesels Direct Halesworth
Holton Road
Halesworth
Suffolk
IP19 8HG

Get in touch

01986 875679
http://www.diesels-direct.co.uk

Opening times

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Dealership Statistics

75%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Diesels Direct Halesworth

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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