From my recent experience, I have never come across such an unpleasant, dishonest, unprofessional and downright petty company. Beware any dealings with these people. After I paid a holding deposit over the telephone for a used car, they became mysteriously unavailable, failing to answer their phones and not confirming a provisionally agreed viewing/collection time. (Try calling them and see how much success you have getting through to them!). They also refused to deliver the car. They have stolen my deposit and they don’t respond to any emails. This is despite the law clearly stating they must return the deposit. The director, Paul Kefford, even put the phone down on me like a petty child when I called to politely ask for it back! Their Facebook messenger representatives are also flaky. They claim to be only “third party” representatives and won’t discuss important matters. They are now the subject of pending court action to retrieve the deposit.

I recently bought my Ford Mondeo from Diesels Direct ... they delivered it to my home address and the condition was excellent. There were a couple of small issues and James/Carl dealt with them promptly and happily. Many dealers nowadays just want to take your money and should there be any issues they don’t want to know. Diesels Direct know to look after their customers and really do care. As I drive for my job and do 50k a year I shall be returning to this company for my next car. When you find a good company that values their customers it’s best to stick with them. Thanks guys and see you again in the future. I thoroughly recommend this company without any reservations! 5 star service!!!

Me and my husband went to Visit Diesels Direct at the beginning of the year, my husband was looking for a Mondeo and they had several. On arrival we was greeted by James who was extremely knowledgeable and friendly he showed us a great selection of there vehicles of which all where beautifully presented. My husband ended up with the Mondeo he was looking for and I fell in love with a Fiesta which was “like new” condition and had been used by the local RAF. Consequently I ended up with a new car too! We have had both our cars for nearly 4 months and are more then impressed. Thankyou Diesels Direct keep up the good work. Mr & Mrs Cable

I brought a ex ministry of defence Kia from Diesels Direct in April, car was spotless, they had a great selection of cars mostly estate cars which is what I was looking for. I suggested my neighbour to go there for his next car which he did last month and was equality as pleased. Great work guys keep it up! Thanks

Overpriced, bad condition and only there to make a quick buck, never heard a positive word about Diesels Direct, no one locally would recommend. The boys they have working there don't really care, the manager thinks he knows it all and he docent have a clue.

I brought my Mazda 6 from these guys 6 months ago and my what a car! Such a great buying experience, very very helpful, they gave me a good price on my old car and the new car came fully serviced and was in near on immaculate condition, since then both my sisters have brought from Diesels Direct and both have had the same experience. I know where I'll be goin when I'm due a change.