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Very helpful staff and a credit to Dukes Moor Garage, no precious salesman and helpful test driver,well pleased with purchase.
I'd driven ca. 10 miles to test view a specific car I'd identified online. After examining the car body carefully, I requested a test-drive and was told "Only if you want to buy it." I most politely explained I'd identified two cars to test drive that Saturday and would be buying one of them. The salesmen clearly did not want to get the car out of the garage, but I was serious enough about the car to insist. The salesmen than continued to be incredibly patronising and rude.-Despite the car meeting my expectations, I decided not purchase it because the whole experience had been so incredibly unpleasant. The friend I was with commented she didn't know how I had remained so calm and polite. The salesman is in desperate need of some customer-service development. I should add that the mechanic who supervised the test-drive was extremely polite, helpful and loyal to the business.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Dukes Moor Garage
Newcastle Upon Tyne
Tyne And Wear
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