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22 reviews from our car dealer reviews community
Leave a review for Dunelm Car Sales
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22 reviews from our car dealer reviews community

Leave a review for Dunelm Car Sales
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"Been great! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Fiat I bought from Dunelm Car Sales was really good value, it was also very clean and the guys there were helpful! I have had a little issue with the car recently but I will get that sorted myself. I recommend!

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"Meganteasdale"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The bit where it says " the dealer resolved issues quickly"is a joke and just outright funny. My problem is not with the car, it's with the garage I bought it from, absolutely disgusting salesman. I have never experienced anything like it in my life, first time getting finance and this garage has totally mugged me off. If you want them to give you a quote and then a week later they change it, then go to DUNELM CAR SALES IN DURHAM! The salesman, said he could match my bank loan, which he did! He then added on a 12 month warranty which I was pressured into buying, later down the week I changed my mind and opted out of the warranty I went to collect the car and the price had gone up by £10 per month, clearly what they have done is kept the warranty on and I'm paying for it but I technically don't have it, The owner quite clearly said that the other guy was an honest guy and he would own up to it if he made a mistake, well he couldn't be anymore wrong. He lied to my face and said "I don't recall saying that price" yes, yes he did but he accused me of lying. It was then by this point out of their control and I had to take it up with the finance company because the garage had already been paid for the car. Baring in mind, he put NO diesel in my car and I broke down 3 miles down the road, he just said "we don't have them facilities" he also made no effort in cleaning my car at all. The absolute WORST garage, and the WORST employees I have ever come across in my life, disgusting behaviour they did not one bit want to help me, all they wanted to do was get MORE money than they should of a 22 year old girl who they knew was their first time doing this and they saw the opportunity to mug me off. Absolutely disgusting and they don't deserve any business at all! They take advantage of vulnerable people and once they have their money they don't give a toss about you anymore, I would not recommend this garage at all, do not waste your time and effort. Horrible staff, disgusting behaviour, not willing to help and just have no intention to help you at all. If you have ever seen someone go so red when they are embarrassed you haven't seen nothing yet, I would love to name drop but don't know if I'm allowed. You shouldn't be able to run a business with staff like that, I would not recommend, robbing employees!!!!!! DISGUSTING PLACE AND PEOPLE. I would love to give 0 stars but it's impossible! STAY AWAY FROM THE PLACE!

Colin Richardson from Dunelm Car Sales in response to Meganteasdale

Hello, May I kindly ask you to remove this review as it's completely made up. Kind Regards, Colin Richardson General Manager Dunelm Car Sales Ltd

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Dealership Information

Dunelm Car Sales is an Independent dealership that is based in Durham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews2.6 out of 5 stars — Rated Average
Excellent
7
Very Good
1
Average
1
Poor
5
Terrible
8

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  • Contact Information

    Address

    Dunelm Car Sales
    Auton Stile
    Durham
    County Durham
    DH7 7DB

    Get in touch

    0191 383 1299
    http://www.dunelmcarsales.co.uk

    Opening times

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    Dealership Statistics

    31%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Dunelm Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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