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17 reviews from our car dealer reviews community
Leave a review for Dunton Bassett Cars
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Dunton Bassett Cars
Leave a review
"Brought a ford focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service went above and beyond and made sure the car was at its best before handing it over very fast and straight to the point would highly recommend and definitely would buy again from here in the future thanks again

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"Nice Fiesta!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's early days yet as just drove it home today - looks immaculate inside and out. Drives nicely and all seems in good order so far. Full 12 months MOT, pre-collection service; bought from here following family recommendation - well pleased!

"avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car from here had the following issues 1. starter motor turned slow had to get fixed,in car heating didn't work properly,GPS on sat nav not working,steering rack needs replacing as car had potentially dangerous condition if not repaired car had MOT done by them when got the car home on the next day driving in the dark had 3 front headlight bulbs blown how did it pass the MOT also the car was supposed to be valeted it was filthy in the back from the previous owner also air con packed up 3 weeks later.

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"Where to begin ? "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At first impressed by the apparant honesty and nice ness of the ppl i dealt with, oops car shook lots 70mph guy at dunston basset said he drove it at 70mph and it did not ? I took the car at my expense to check the balancing etc, front left tyre psi 33 front right 61psi tracking way out, and balancing comical, resolved the bluetooth connection, just paid £300 to change rear pads n discs wich were at leval of uselessness and replaced both rear tyres wich were in a bad way,wiring coming apart, other faults found wich are also dangerous, to be put right at my expense, so this is in reply to the good review you asked me to write, i actualy think or should i say thought ? You were decent people,, maybe you are if so the people you use for your mot's are useless and you are unaware, or you are dishonest and dont care, i hope it is the former and you put this right, dave.

"Poor service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them middle of December. Took it back 5 days later with a fault. One of the owners opened the bonnet and placed his hand on pipe connected to the turbo charger. He informed me that I could get one off E. Bay. As it turns out it wasn't a rubber pipe but the turbo charger needs to be replaced. Don't buy off them

"A hidden gem."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can one say 4 days looking for a small low mileage runabout for my wife and to say i have passed this car sales venue hundreds of times and decided to call in on our way back home. Great move spoiled for choice no pressure information when asked for allowed to test drive and my wife is very happy with her very low mileage with full service history car. Thanks and after 18 years in cars sales you must be doing something right.

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"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to say a great big thank you to the guys at dunton Bassett cars for getting my car all ready for me and the excellent customer service we have had in buying our new car . And a big thank you for lending us the loan car and while we waited for the car to be all sorted for us . Many thanks .

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"Awful service awful cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusted, they sold me a car telling me it was perfect, turns out it has an electrical fault, needs new battery, two new tyres, air con doesn’t work missing handles all over the place, I returned the car with 3/4 of a tank of fuel which they refused to reimburse me with, I had to pay to change my insurance over and I had paid £220 tax which they refused to give me the code from the log book for, so I’m out hundreds of pounds plus all the agro it’s cause. They also did not fix these problems but just resold the car to someone else. If you’ve just purchased a black Vauxhall zafira that’s the one! Do not buy from these people!

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"Good service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all at Dunton Basset Cars for you help in providing me with a good quality second hand car.Pleased with the service.

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"Absolutely abysmal "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my daughter a vw car a few months ago ,,, the sales guy was lovey at the time of handing money over , (although he wanted us to pay by bank transfer, which we refused ) she has had nothing but problems with it since ,, it keeps going into limp mode across busy carriageways , whilst she has her 3 young. Children in the car , then it won’t start up at all ,,, they have had it in a garage at Lutterworth for 2 weeks but failed to put the problem right even though the diagnostics told them what the problem was ,,, the fault codes where totally ignored by them ,,,, they are extremely rude , and put the phone down on you , they talk to you like you are a fool because your a women , I would avoid Dunton Bassett Cars like the plague

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Dealership Information

Dunton Bassett Cars is an Independent dealership that is based in Lutterworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3.3 out of 5 stars — Rated Average
Excellent
9
Very Good
1
Average
0
Poor
2
Terrible
5

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  • Contact Information

    Address

    Dunton Bassett Cars
    Lutterworth Road
    Lutterworth
    Leicestershire
    LE17 5LD

    Get in touch

    01455 208208
    http://www.duntonbassettcars.co.uk/

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    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Dunton Bassett Cars

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