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7 reviews from our car dealer reviews community
Leave a review for Eagle Car Centre Ltd

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7 reviews from our car dealer reviews community

Leave a review for Eagle Car Centre Ltd
Click on the stars to start your review
"Totally recommend "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came across Eagle Car Centre through car gurus. Ian had a Nissan x trail which we were looking for, as our car had been declared a "write off" after an accident and the fact we live near Dumfries we were restricted in getting out and about. Eagle Car Centre is over 188 miles from us, and for the first time (friends thought I was mad) I bought a car unseen, purely relying on the honestly of Ian and photos (which we all know can hide a multitude of faults) Ian arranged to have the car delivered to our door, it arrived today (15th October 2018) the delivery guy was lovely, so much so we didn't hesitate to take him to the train station some few miles away. Ian rang to ask was I happy with the car and had it arrived safely?, all the documents were handed over and the years warranty had been emailed before the car got here. As stated in his adverts there was a years free breakdown cover with the AA. The car has more than exceeded our expectations, it was more than honestly described and if anyone wonders what it is like to deal with an honest car dealer don't hesitate to contact Ian at Eagle Car Centre. Ian will be getting a lot of "Scots" going down to buy from him. Linda G

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"Nissan Juke for our daughter"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We looked all over for a Juke for our daughter , we saw one at Eagle Car Centre and went to see it. Ian ( the owner) was very helpful he did everything he said he would. a very easy straightforward way to buy a car. thank you Ian, Charlotte is over the moon with her car. we shall be recommending you to our friends .

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Ian Evans from Eagle Car Centre Ltd in response to Nissan Juke for our daughter

Thank you for your review if you need any help in the future don't hesitate to call Ian

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"EXCELLENT ALL ROUND SERVICE. 5*"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

went to eagle car centre and bought a ford focus recently .a big thanks to ian and Nigel who went the extra mile to make sure everything went smoothly from start to finish that's how customer service should be. the car was very competitively priced and very pleased with my purchase. thanks again.

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Ian Evans from Eagle Car Centre Ltd in response to EXCELLENT ALL ROUND SERVICE. 5*

Hi glad your happy please feel free to call if you have any issues nice to deal with proper people

Ian Evans from Eagle Car Centre Ltd in response to EXCELLENT ALL ROUND SERVICE. 5*

Thanks for taking the time to place a review it is much appreciated and helps to give other customers buying confidence Ian

"Great car great price"
5 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Good service, went out of their way to help, I was very nervous but they where reassuring and patient.

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Ian Evans from Eagle Car Centre Ltd in response to Great car great price

Thanks for taking the time it's good when people appreciate the work and background work that goes into preparing used vehicles Ian

"Great Service very friendly"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After many year driving company cars it was time to buy my own due to a change in circumstances. Not really being a car person but knowing what i needed something large and economical for the family. Ian took lots of time with me going through various models for size and economy and ended up on a Mondeo estate at a great price even sorting out the finance on the same day, this does over 50 mpg for a big car I wouldn't have thought this was possible. Many thanks to Eagle Motors for your time and patience I will be back for the next one.

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"You Decide!!!"
2 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I bought a 2011 Jaguar XF from Ian at the Eagle Car Centre just over a couple of weeks ago. I immediately had some slight reservations when I went for a test drive, and it was clear that the vehicle had been driven for some time before I was at the wheel. I bought the vehicle in the daylight and then took it straight to the underground car park. 2 days later and I went to start the vehicle and it had a flat battery. I called the AA and used my Bank Account as this has the provided cover. When the AA jump started my vehicle I noticed that one of the headlights was not working. I phoned Ian straight away and his words were, 'It needs a good run'. Ian then proceeded to state that it was the jump start that led to the failure of the headlight. Hmm, let's all think about that one for a moment. I drove the vehicle for approximately 500 miles over the following 2 days. The battery was discharged and charged again at the local Jaguar dealer, and the headlight and ignitor was replaced at a cost of over £600. I phoned Ian and he reiterated that he had spoken to 2 people from the AA and they confirmed that a jump start could have caused the headlight to malfunction. He provided me with £100 as a good will gesture. A week after the battery failed the first time, I went to start the car last Friday evening before another long journey and lo and behold, the battery was flat. Again I called the AA and again they jump started the car whilst the mechanic reiterated that jump starting the car would not cause the headlight to malfunction. Then yesterday, ............................the car would not start again because of a flat battery. I immediately took it to Jaguar again where they replaced the battery at a cost of £157. The AA mechanic who showed up for the third occasion again said that the battery being jump started would not cause the headlight to malfunction. What he also did was confirm that the 950Ah battery was indeed faulty and had dropped to 200Ah. So after all this, I will let you the readers decide whether or not Ian Evans should have contributed to the cost of the headlight that was not working and the faulty battery on the vehicle. Remember my opening comment about the vehicle engine being warm with an appearance that it had been driven some time before I had a test drive in it. What a shame that I feel totally ripped off by this business transaction and my faith with back street car dealers is the same as when I bought my Mk2 Escort in 1984. By the way Ian, the charging of the battery did not cause the headlight to fail. But well done on making a few hundred pounds out of me.

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Ian Evans from Eagle Car Centre Ltd in response to You Decide!!!

ref YOU DECIDE !! the facts. Thank you for your review ,it would appear that you are unhappy with some issues could I please respond to the review and state some facts that do not appear to mentioned in your review, 1, Yes the car had been driven for sometime prior to you driving it as I collected you from the station in that self same car. 2. You did not collect the car the same day but later that week.Everything was functioning correctly on collection. 3.Yes at a later date not 2 days the battery did go flat had something been left on? as Jaguar could not find fault with the battery, The AA did indeed jump you off however the headlight igniter was now blown , I did speak to a professional auto electrician ,not the AA as you wrongly state who confirmed that many items can blow after a jump start. 4. A Jaguar dealer could not find fault at that time with the battery,they changed a bulb that they thought had gone and then the igniter 5, Yes you did make contact with me to ask for a contribution towards the headlight repair and I gladly offered £100 6. You do however fail to mention that on negotiating the price for the Jaguar you offered £750 below the asking as you would be moving away and you would not be bringing the car back if any issues arose in the future. I offered to put 2 news tyres on the rear of the car and have it serviced as the service reminder light was illuminated prior to collection but you insisted that you would rather have the discount and sort the issues yourself, therefore the offer of an additional £100 I feel was very fair. I trust my response reminds you of the actual facts , Eagle car centre cannot be held responsible for the power surge caused be jump starting a car and also the misdiagnosis of faults at Jaguar. I hope you have trouble free motoring in the future.

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"Very satisfied"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Eagle Car Centre to buy a Mercedes in May. The sales team were very helpful and the car was very clean and in good shape when I collected it. I am really pleased with the car and how much I have agreed to pay for it, really good value for money. I would recommend this dealership.

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Dealership Information

Eagle Car Centre Ltd is an Independent dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Services available
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Ratings
7 reviews4.5 out of 5 stars — Rated Excellent
Excellent
6
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0
Average
0
Poor
1
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Contact Information

Address

Eagle Car Centre Ltd
Low Road
Leeds
West Yorkshire
LS10 1RA

Get in touch

http://www.eaglecarcentre.co.uk

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Dealership Statistics

85%
Would recommend this dealer to family and friends
85%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
57%
Percent of reviews responded to by this dealer

Additional Information About Eagle Car Centre Ltd

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