I recently bought a car from Eddie Wrights Supermarket and was mainly satisfied. Certainly the salesman was very courteous and friendly. I had two issues. Firstly there were some discrepancies between the description of the vehicle in the ad and the reality. The car had a full service history but not a full Volvo dealership history. Personally I wasn't too worried by that but what's the point in making the claim? Also the car did not have the 4-C Chassis control - available on some models but not on this one - contrary to the details in the advert. Again, this was not a deal breaker but why make the claim on something it's pretty easy to discover isn't true? Secondly, I bought the car on a Thursday afternoon and was advised that I could pick it up at 9am the following Monday. I was quite surprised by this - it seemed very soon and I really didn't mind waiting a few days longer. On Monday morning I received a call to say it would be 12.30pm and then - around about 11.30am - I was advised it would be toward the end of the working day. Fortunately I had made no plans for that day, but it would have been difficult if I had.

Friendly and professional service. We couldn't of wished for a nicer salesman he was very helpful and knowledgeable about the car we had chosen. We are very happy with the car we drove away in, all in all we had a good experience, Thanks team.

Bought a car nearly 3 months ago salesman great after sales a nightmare. Long story short air con not working after taking the car on 2 occasions and sitting for 2 hours both times they decided to book it in, I was reassured they would provide me with a car with air con I was actually provided with a car with no air con no bluetooth nothing they have had it since last Tuesday I've been promised since last Wednesday I would have my car back was told twice today would have it back call at 430 can't get it to me travelling around in this heat with 3 kids has been awful no option I have a sick relative which they know about I'm very stressed again the most dreadful customer service ever!! When will I get my car back?????

We bought our car on Saturday and it didn’t even make it home without the power steering and then all electrical going. It’s now Monday and they have collected the car and said they would call me to let me know the outcome. I’m still waiting. We also asked for GuardX and this definitely hasn’t been applied to the inside of the car as we’ve checked. You don’t expect to buy a car for £11000 and have these problems. Very disappointed with Eddie Wright Car Supermarket.

Good supply of cars to look at found the one we were after straight away. No pushy sales people but friendly and helpful when we needed one, went out of their way to please. Really pleased and satisfied with our car from Eddie Wrights Car Supermarket.

Eddie Wright left me 5 weeks without a car 2nd breakdown in 12 weeks. Fortunately Mark Smith is very professional and had to chase up the sales manager but surprisingly he didn't return the call, don't waste your hard earned money they don't deserve custom as once you drive away you become a whinging customer if you have a problem , cant believe the owners have let standards drop so low ive had 4 cars but will never be going back to them again, they don't follow up call back requests but a good tip is to go on the website look at a £19000 Mercedes and request a call back on it they rang me back then in less than a minute, PLEASE BE WARNED WORST AFTERSALES IN UK. Would appreciate if the company did not reply to this making out theyre sorry as that would make them look even more unprofessional.

The whole experience of buying my new car was brilliant Graham could not have been more helpfull I'v bought many cars during my years of driving but the standard of service from other companies fall short of the service you give thank you all.

While I was buying my new car they could not do enough. But as soon as the sale was done that was it a paint problem was dealt with with very little interest and a lot of fobbing off. And finally after the work was done the car was returned in a disgusting state and when phoned was not interested.

Excellent from start to finish staff very helpful.

Eddie Wrights were very pleasant and helpful.