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We have bought 5 cars from you always receive excellent service Dave sold me my latest car he couldn’t do enough for me I will definitely be buying our next car from you and will recommend you
Eddie Wright from Eddie Wright Car Supermarket in response to Excellent
Brilliant 5 cars that's incredible thankyou ever so much from the entire Eddie Wright team! Thankyou for your lovely review, great to hear Dave was able to carry on with deliver a top notch customer service for you on your 5th visit to us, enjoy your new car and look forward to seeing you again for Number 6 and thankyou again from the entire Eddie Wright team!
So I bought my Abarth 595 online without seeing it as I live 100 miles away. I had to contact the dealer as I had no confirmation from them that the car was ready for the collection day I asked for. Once on the phone to them I was kindly greeted and said the car was ready and they looked forward to seeing me the following day. So the next day arrives and I catch the train ready for the 4 hour journey. About 1 hour into my journey I get a phone call off Janelle asking if they can move the collection day to the following day because the brakes hadn’t turned up which needed replacing. I said no because I was already on my way and spent a considerable amount on the ticket. To give them credit they managed to get the back brakes and fitted but it wasn’t till 5 hours after I arrived in Scunthorpe. I was told I would be picked up from the rail station when I arrived. I was waiting there 30 mins before I rang to ask where Janelle was who was supposed to be looking after me.l that day. He answered and said the car wasn’t ready yet and for me to walk around town and find some food, he’d then call me back once the car was ready. So after leaving me in an area I don’t know for 3 hours I phoned back to see what’s happening. I ended up walking to the dealership where I was greeted by Janelle who didn’t seem very bothered. I was then greeted by the service manager who was very polite and apologetic for what had happened and that they’d get the car sorted as soon as possible. After the paperwork was signed Janelle just left me for a further 2 hours without coming to check on me or tell me the progress of the car. After the 2 hours the car was ready then he shown me to the car. He didn’t show me how anything worked and just walked off. I’m very disappointed with the lack of effort and professionalism of some of the staff here. Yes they went out of their way to get the brakes fitted but this should have been sorted before agreeing the collection date with me. Once I got home the car has a problem with the central locking so I now need to get this sorted with the dealership. Im waiting to hear back from them. Also the registration number needs to be transferred back to the original plate which they haven’t contacted me about anything. Again I’m just very disappointed and dissatisfied with the way I was treated, especially after travelling for 4 hours to be left in a town I don’t know.
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Willing to stay behind for my test drive and service was excellent couldn't do enough
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Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Thankyou for your lovely review, its great to hear when a member of staff goes above and beyond for our customer, enjoy your new car and look forward to hopefully seeing you again in the future!
I would highly recommend Eddie Wright service was fantastic salesman Sherrick was brilliant only downside was a slight delay to collection time and a £199 admin fee but they was a cash sale so i couldn’t see what the £199 was for really. i would definitely deal with them again
Eddie Wright from Eddie Wright Car Supermarket in response to Brilliant
Thankyou very much for your lovely review! Great to hear Sherrick was "brilliant" when going through the process of purchasing your new vehicle. All of our cars do comes with a £199 fee this goes towards several things including an MOT and Service when required and the preparation of the vehicle along with a 3 month RAC warranty giving our customers the high level of quality we aim to deliver for every car. Thankyou again for your business from the entire Eddie Wright team and look forward to seeing you again in the future.
Big Thanks to Mr Dave Burdett Peace of Mind Motoring #topman
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Eddie Wright from Eddie Wright Car Supermarket in response to Happy days
Brilliant thankyou, for your lovely review great to hear Dave was brilliant in helping you with your new car. Enjoy your new vehicle and hope to see you again in the future!
brilliant service good customer care really helpful would recommend
Eddie Wright from Eddie Wright Car Supermarket in response to brilliant service
Thankyou for your lovely review, We always aim to deliver top notch customer care so brilliant to hear this was your experience and you feel you can recommend us going forward, enjoy your new car and look forward to hopefully seeing you again in the future!
Thanks to Dave Bwdett He made buying my first car easier for me and really did help me find what I was looking for
Eddie Wright from Eddie Wright Car Supermarket in response to Brilliant service
Thankyou for your lovely review, great to hear Dave gave you a great experience when going through the process of choosing purchasing your new car, enjoy your new car and look forward to hopefully seeing you again in the future!
Very good customer service especially from Dave who helped me get my car and provided a very professional approach
Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Brilliant thankyou for your lovely Review great to hear Dave delivered a professional and easy process for you, enjoy your new car!
I looked at this car on Auto trader and it looked find and it was a good price. Ashley Wise the sales man was very helpful and not pushy, but when I went to collect the car it had not had the work done that had been agreed. The stone chips had not been touched up, the bonnet had not been polished to remove the marks in it. The thick layer of dirt on the roof made me think it had not even been washed never mind valeted. Ashley arranged to send it back round to be rectified but it was still not done correctly, it went back twice more and the whole handover took about 3 hours. In the end I took it and will do the valet myself.
Eddie Wright from Eddie Wright Car Supermarket in response to Poor service
Hi David, firstly thankyou for your business and its great to hear Ashley was helpful and easy to deal with. But on the other hand the standards of the car sound well below our standards we set ourselves as a company and we can only apologise, if you could call and ask for Steve on 01724 270 755 we can look at getting this rectified for you.
My original choice of car had been sold before I arrived but the man who showed us various cars was really helpful he arranged part exchange and organised the financial package jernel was great to deal with. Thanks
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
| Excellent | 299 | |
| Very Good | 30 | |
| Average | 23 | |
| Poor | 34 | |
| Terrible | 35 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 17:00 |
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