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wonderful service from peter (wishing him a happy retirement),would go back again in the future. only gripe when checking the service sheet at home found that they had put the wrong grade engine oil in 5/40 instead of the manufacturer recommended 5/30 fully synthetic low saps would just have given a bit more peace of mind.every thing else spot on.
Darryl from Eddie Wright Car Supermarket in response to great service
Hi Arth, We're glad you found buying your car from us a positive experience. Regarding the engine oil, modern engines will operate perfectly well with a mixture of two engine oils - there is no need to worry! If you need anything else, please feel free to ask! Regards, Darryl, Customer Experience Manager
Bought an Audi A3, the salesman was very helpful and even when he was off ill, he still answered his phone and sorted out the purchasing process. 👍🏼
Darryl from Eddie Wright Car Supermarket in response to Great Service
Hi Alexander, Thanks for your kind review. We're glad that you're happy with your new car and the service you received! Regards, Darryl, Customer Experience Manager
The car I brought was well prept and serviced. The only down side was my initial enqirerey I was told by one of the sales team that car could tow 2000kg, but on getting home with the car I read the user manual only to find that the Honda CR-V automatic is only allowed to tow upto 1500kg. My caravan is 1650kg so I have had to spend out £2000.00 to buy a light caravan. I do hope Eddie Wright will remember me should I buy another vehicle from them in the future.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Good service
Hi Pat, Thank you for your kind review - we're glad that you had a good experience. I'm sorry that you were mistakenly given the incorrect information regarding the towing recommendations; we usually pride ourselves on our accuracy and will ensure that we use this as a learning for the future. Regards, Darryl, Customer Experience Manager
I just went to have a look and ended up driving two sporty models with the very helpful, non pushy, Rob who listened to what I did and did not want in a vehicle. After some negotiation and the easy trade in of the car I owned I have ended up with a car I probably wouldn't have even looked at, one week later I still smile every time I get into it. Thank you Robert and all the friendly staff for making a difficult decision just that bit easier.
Darryl from Eddie Wright Car Supermarket in response to Happy Sally
Hi Sally, We're glad that Rob was able to help you in buying your car and love that your car makes you smile every day - that's what we're here for! If you ever need anything, please do let us know! Regards, Darryl, Customer Experience Manager
Only went for a look round and ended up buying a Mokka. We were greeted on arrival but in a non invasive way. We were given a card and pen to write down the numbers of any cars we were interested in and then left to browse at our leisure. We then approached one of the sales team who was great by answering all our never ending questions, took us for a test drive and made the whole buying purchase very easy. Thank you
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Fab car and great service
Sheena, We're glad you enjoyed your experience of buying a car with Eddie Wrights! We pride ourselves in our non-invasive sales people and glad that you were able to have any questions answered. Happy motoring! Regards, Darryl, Customer Experience Manager
Explained what we wanted and was pointed in the right direction then left to have a look on our own, which was just what we wanted.
Darryl from Eddie Wright Car Supermarket in response to Very helpful not at all pushy
Thanks for your lovely review, Joan! We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
Was promised by Eddie Wrights work to be done before picking up car only half done.got 12 months warranty that should have started next year when the 3 year manufacturer warranty Finnish but was started from day I bought it was given only 1 key no service history have now been waiting for someone who knows what they are taking about to ring me
Darryl from Eddie Wright Car Supermarket in response to Rubbish customer service
Hi Stephen, Very sorry to hear that you've not been fully happy with your experience here. My Sales Manager, Mark has left you a voicemail - could you please give him a call back when you can and we'll look to try to help sort this for you. Regards, Darryl, Customer Experience Manager
Professional, polite, clear and respectful from start to finish of the whole process of buying my car.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Perfect
Hi Keith, Thanks for your 5* review, it's very much appreciated! We hope you enjoy your car and keep in touch! Regards, Darryl, Customer Experience Manager
The team at Eddie Wight handle my initial call superbly well (Thanks Gary), was followed up by excellent customer service (Thanks Gary & Adam) and the hand over was professional and diligent (Thanks Liam). I have bought 5 cars over the last few years, and some from main dealers, but I wouldn't have any hesitation in recommending The EW team. Don't take my word for it, the previous owner of the vehicle I bought had originally bought the car from EW's team!
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Citroen DS3 Trade
Thanks for your great review, Neil. We're glad that everybody that you dealt with was so helpful and really hope you enjoy your call and, hopefully, look to bring the car back for a third time when you think you'd like something new, yourself! Regards, Darryl, Customer Experience Manager
I have just bought my second car from Eddie Wrights. Mark, my salesman, was very helpful and we got a deal I was happy with, even though I ended up buying a different car from the one I went into test drive. There was a problem with the finance, not Eddie Wright's fault, and we had to hang around for a couple of hours longer than we should have but Eddie Wright have offered to service & MOT the car FOC next year due to the inconvenience, thank you. Will certainly use them again.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Very helpful staff
Thanks for your kind review, Janette, We're glad that you liked the service you received and are always happy to help in any way that we can, if issues arise. We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
| Excellent | 299 | |
| Very Good | 30 | |
| Average | 23 | |
| Poor | 34 | |
| Terrible | 35 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 17:00 |
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