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I'm not going to go into detail, but felt that sales staff were overly forceful. When we put a deposit on the car there were problems which they were reluctant to remedy. When we complained we were told we were being aggressive. Go elsewhere.
Darryl Camp from Eddie Wright Car Supermarket in response to Poor sales
Good morning, Very sorry that you felt that you had a bad experience in viewing a car with us. Please contact us on 01724270755, as we would love do discuss your case and remedy these issues. Kind regards, Darryl Camp, Customer Experience Manager
Purchased a car from a very professional sales person but their after sales are Appalling! I wouldn't touch them with a barge pole again now that I have seen how badly they operate! Be warned and steer clear!
Darryl Camp from Eddie Wright Car Supermarket in response to Great sales team. Appalling service!
Good morning, Very sorry to hear you are unhappy with your aftercare, but glad that our salesman was of help. As your review is anonymous, I can't find any details to investigate your case and find a solution. Could you please call our team on 01724 270755 and we will help in any way we can. Kind regards, Darryl Camp (Customer Experience Manager)
Absolute joke ! Bought car but was unhappy with discrepencies in mileage. Every piece of paperwork i have shows a different mileage, Been ignored, lied to and ignored again ! Only option now is trading standards. Stay well away from Eddie Wrights
Purchased a car from here unbelievable experience would fully recommend peter was 1st class thankyou bob
Reviewer has confirmed their email address
Eddie Wright Car Supermarket from Eddie Wright Car Supermarket in response to Fantastic thankyou
Thank you very much for your kind words, Bob. If you need anything, feel free to give us a call and we'll help as best as we can. We hope you enjoy your car! Darryl, Customer Experience Manager
I bought a vehicle from them last year and have had several problems as a result of work that was carried out on the car. If you ring to discuss or complain, you are accused of being aggressive. They are happy to sell you a car but not interested in issues. Also keen to persuade you to buy gap insurance which they obviously get commission for. Would never buy from them again. Over priced for what you actually get.
in all the years of buying cars i have never been accused of lying but the salesman was very rude the car i was viewing was poorly presented scratches all over back door rubber badly split but worse of all damage to drivers side passenger seat and they had tried to bodge making it 100per cent worse. definitely not a company to deal with
Reviewer has confirmed their email address
Bought car, had problem since day one. In 3 times to repair, phone calls not returned, letter delivered by hand and personally handed to a senior member of staff, yet it went missing!!!! They won't acknowledge anything. Stay clear of Eddie Wrights...
Debra easter in response to Don't buy from Eddie Wrights
My daughter and son in law bought a car in cash they have had nothing but trouble
As a client living 150 miles away I was pleased with the telephone service from Peter Scott and Mark. I was interested in a Jaguar XF Sportbrake and was given enough good information for me to agree to view the car with intention to purchase. I was well pleased that Peter had come in specially to effect the brief and handover and he completed the part-exchange and the final handover with clarity and professionalism helped by being a Jaguar owner. The Dealership was impressive, smart and easily found and the staff all helpful and pleasant. I drove the car 150 miles home in poor conditions and was very satisfied with the purchase and sale.
Reviewer has confirmed their email address
I bought a car from Eddie Wrights last week. They answered emails regarding enquiries for new cars straight away. After buying the car , I realised they had removed the key tag with the key number on . I have emailed them THREE times , but all messages have been ignored. It appears...once they have your money ....the service STOPS. Very disappointed. P Bateson.
Reviewer has confirmed their email address
kevin barber in response to Terrible after-sales "service"
yes i found the sales man very rude more orless called me a liar regarding my pat ex service records even though i had appointment cars not ready to view lots of scratches and marks on bodywork back door rubber split and worse of all back passenger side seat damaged and tried to bodgeup poor part ex values one to be definitely avoided
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
| Excellent | 299 | |
| Very Good | 30 | |
| Average | 23 | |
| Poor | 34 | |
| Terrible | 35 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 17:00 |
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