Car Dealer Reviews is an
official partner of Auto Trader
I recently bought a car from Elmbank Motors, and although I don’t usually write these reviews, I thought in this instance I should. Kyle, was so helpful, and polite, no pressure to buy.The day I collected the car, it had been serviced, and with a fresh MOT, also fully valeted. I’m very picky, and a couple of things I had mentioned, were seen to. I recently bought a private registration number, and returned to Elmbank Motors, to ask Kyle if he could fit it. Was done in 2 minutes. No charge. I feel Kyle and his team go that extra mile for their customers.
Just bought our next car from elm bank motors Kyle couldn’t have been more helpful no pressure to buy good service cheers
Recently bought a Clio from Elmbank Motors and absolutely love it. Kyle and his team deliver a 1st class customer service and I would have no hesitation in recommending them.
I don’t usually leave reviews but I felt after buying a car from elmbank motor group I had to. Staff service ist class great to buy a car with great service from start to finish even got picked up by the mechanic from the train station. Really happy with the car just a few minor things overall really impressed. I will definitely return for my next car
Bought a car from these guys 2 weeks ago, car was great in every way, had a problem with engine management light coming on? telphoned elmbank, response couldnt have been better,arranged for car to be checked out, next day new cat fitted, plus as rear tyres worn, replaced without a second thought! First class service and really nice guys, staff right on the ball, if your looking to update your car this is company for you, would recommend for 5 star service. john kilmarnock.
Bought my peugeot bipper van from These guys, as promised came With fresh mot and fully serviced along with detailed video of van on ramp as i requested. Couldnt recommend highly enough. Will be back for sure.
My friend bought a car from elmbank and traded there car against it was told it was a great car only to find out it was letting water in took it back down to garage to get it fixed only to find out they never repaired it and assured me it was fixed but it wasn't went to another garage to be told the car was rotten from the inside out and I was wasting my time trying to fix it went down and got my money back minus the miles I had done not impressed now as the have no car and I'm out of pocket cheers guys!!!!
Kyle from Elmbank Motor Company in response to Ford fiesta
Hi, thanks for taking the time to leave a review. Sadly i MASSIVELY disagree with this review and also your words in the manner as to how we helped or at least we tried too. Yes the car was letting water into the boot. We stripped the whole interior out of the boot and found a point of entry. We sealed this and rebuilt and we did advise you on collection that due to the conditions (-5 outside) along with the water being frozen at the garage that we couldn't test fully but to monitor over the course and see how things go. 2 Days later you called to inform me that after taking the car to a car wash there was water re entering. We agreed to have you booked in for the coming Tuesday. You failed to show as agreed in the morning only to turn up on site later that afternoon demanding your money back. You had traveled a little over 1000 miles since owning the vehicle early November 2020. We charged the usage fee at £0.35ppm as stated in our terms & conditions, this was deducted accordingly and was just a little over £300 in terms of usage. (it would cost more than double this to rent a car for this period) The car is approaching 10 years old so no where near new but certainly not ROTTEN as you describe it. If you remember to the conversation i had, i did mention that we had seen several fiestas over the years with the same issues. The garage that you use takes their Mots to the same testing station as the one we use so i'm a bit dumbfounded with that conclusion of it being "Rotten" after just passing its MOT. I understand that you are left feeling annoyed, disappointed and frustrated that this had happened to the car, but to score me 1 star on all levels i find it so very disappointing. As i said from the beginning we are easy to deal with, we care as much as you do and we have an excellent repeat customer base. Remember i pointed out the timing belt interval was due before you committed to buying the car ? and we carried this out for you free of charge ? This is just one of the major things on a car we feel is something that needs discussed at point of sale if there is no evidence of it being done. This is the type of garage we are and NOT the type of garage that you are trying to paint us out to be. We are honest, open and upfront. We have NOTHING to hide. This water leak wasn't by any means a serious enough fault to reject the car but we accepted rejection due to the nature of who we are and the principles we have in place and adhere too. We are supporting dealers of South Ayrshire Trading Standards and we are also on their Trusted Trader Website. We do the job right and correct and more importantly we care about our customers journey. On this occasion YOU refused to let us help you. The team at Elmbank wish you all the best.
Just bought quashqui and had a couple issues one being alloy wheel but was refurbished and looked like new when I picked it up, love the car very pleased cheers elmbank
Bought a lovely C Class from Elmbank 2 years ago. Never had a problem with the car in all that time. It required new pads/discs due to general wear and tear and miles. Kyle and the boys arranged this immediately and without any fuss. Great service, great price and an overall brilliant experience. Would not go anywhere else.
Fantastic service from the guys at Elmbank! They delivered our car at extremely short notice because of new restrictions. Will definitely recommend! Thanks again 😊
Based in Ayr, Elmbank Motor Company stock a range of used cars in their showroom. Kia Picanto, Citroen Picasso, Ford Mondeo and Renault Clio are just some of the names that you will see in their stock and as well as this they offer finance on purchases.
Manufacturers: Sells a variety of makes and models
Elmbank Motor Company
26 Crown Street
South Ayrshire Council
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at email@example.com
There aren't currently any photos for Elmbank Motor Company, help complete this page by uploading your own.
What photos are right?
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.