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I have bought many cars from Eric carter and have always found they are welcoming and friendly. They are very excellent in their after sales service, nothing is too much for them. Will give them 10/10 and fully recommend them to all my friends. David Morgan
Well I can honestly say of all the cars I have bought from different garages this one has to be the best, the way they treat you and if you have any problems they will sort it, needless to say I would highly recommend using this garage. From the minute I walked it they make you feel welcome at at ease.
Bought my car from these recently and they are amazing can not do enough for you, nothing ever too much trouble for them. Thanks David x
Thank you so much for my new car, The level of service from start to finish was impeccable. All my family have bought cars from you over the years and its always been stress free and such an easy transition. I am welcomed like a friend and not a customer. Anyone looking for a new a car look no further. Thanks again and see you in a few years for an upgrade :)
I have just bought my first car from this garage. I was pounced on in the big showrooms and offered PCP which I didnt want and really couldnt afford. From the moment I entered Eric Carters their salesman left me alone and when I wanted help I got really good advice. I would recommend this garage and have told my friends already. Thank you :)
Bought car in June which I was happy with price Just such a shame the after sales isn’t very good I rang 4 time for some information and was promised a call back but never received one will now have to contact DVLa for information
David Carter from Eric Carter Car Sales in response to Not very helpful after I bought car
Good evening, I am so sorry for this. Having been closed for ten weeks with the Covid 19 lockdown, we had reopened on June 1st with only three members of staff. As I'm writing this reply on July 2nd, we are still working on a skeleton staff as some of our staff are over the age of 60 and are shielding until 6th July. If you can call the garage in the morning, I will make sure what you are wanting is sorted out as a priority. Even DVLA who say registration documents that usually take under 5 days to arrive back to customers are taking weeks. We are in very difficult times at the moment but I take our aftersales policy more important than selling cars. I will do my very best to sort whatever you are wanting out straight away. David Carter
Claire Dent in response to Not very helpful after I bought car
find that very hard to believe. I've had cars from this garage and the customer service and knowledge of the sales team was outstanding. Couldn't of been any more helpful. Answered all my questions without any pressure to buy the car and always rung me straight back when asked to do so.
Marie in response to Not very helpful after I bought car
Replying to the above email Yes the garage did reply only after seeing the review then wanted to help but unfortunately was told a pack of lies and have now sorted the problem out myself Sorry but I wouldn’t recommend this garage
Thank you David for the great customer service. Nothing was too much trouble. Viewed my car yesterday, all valeted with a full service ready to pick up today. Will definitely be recommending your dealership to my friends.
I have purchased numerous new and used cars over the years but never have I had such a pleasant experience as I have just had at this garage. The staff were extremely helpful throughout my purchase and not once did I feel pressured as I have when buying from other garages over the years. I really felt very relaxed from browsing to finally purchasing my gorgeous car! Thank you again.
Could not fault the garage at all. Would recommend this dealer to all of my friends and family.
The aftercare from Eric Carter Car Sales was spot on. The reason I am saying this above all else is that I had a slight fault which they came and sorted straight away and delivered it back to my door. They get my recommendation for they way they dealt with me when I purchased my car last year
Established in the 1970s; Eric Carter Car Sales specialise in selling low mileage cars from their showroom in Middlesbrough. They stock Nissan, Mercedes-Benz and Vauxhall amongst many other as well as providing finance across their range.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Eric Carter Car Sales
South Bank Road East
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