J C, January 2024
"🥇"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars. Great car. Smashing service.
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Michael @ Essex Car Company in response to 🥇
Thank you for the 5-star review! We're thrilled to hear that you had a great experience with Essex Car Company and that you're happy with your car. Providing smashing service is what we aim for, and we're delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Essex Car Company!
Mrs S, January 2024
"Your best bet "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mini Clubman was a great little buy. Loving getting used to the new car, very nice and fun! The team were honest, open and transparent thought he whole of the sale. I reckon if your on the hunt for a new car, just like I was, Essex Car Company is your best bet!
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Michael @ Essex Car Company in response to Your best bet
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Mini Clubman and that our team provided you with a positive car buying experience. At Essex Car Company, honesty, openness, and transparency are core values, and we're glad that it shone through in your interactions with us. Your recommendation means a lot to us, and we're grateful for your trust in Essex Car Company. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Stuart B, January 2024
"Chris was exceptional "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing service from Chris at Essex Car Company, he is an exceptional salesman who makes you feel comfortable at every step of the process of buying a car. He’s an asset to your company and I would also like to give a shout out to the rest of the team who are also amazing people ...... you couldn’t get a nicer sales team 👏👏👏👏 thank you to everyone!
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Michael@Essex Car Company in response to Chris was exceptional
Thank you for your fantastic review! We're thrilled to hear that Chris provided you with exceptional service and made your car buying experience comfortable and enjoyable. Our team at Essex Car Company takes pride in providing top-notch service, and it's wonderful to hear that they exceeded your expectations. We truly appreciate your kind words and are grateful for your recognition of our team's efforts. Thank you for choosing Essex Car Company, and we look forward to serving you again in the future. Happy driving!
Ryan S, January 2024
"Keep up the good work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a calm and relaxed feeling from the moment you walk through the door, no pushy salespeople jumping on you. However, lots of friendly looking staff who you know are around to support you and ask advice from. Excellent and knowledgeable salesman (Chris) advised me on my purchase and kept me updated throughout the process. On delivery day, and after delivery day his support and advice was still being given to me. Brilliant service!!! Especially when your buying a car which is completely unfamiliar to you. Keep up the good work!!
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Michael @ Essex Car Company in response to Keep up the good work
Thank you for your wonderful review! We're thrilled to hear that you had a positive and stress-free experience at Essex Car Company. Providing a calm and supportive environment for our customers is important to us, and we're glad that our team, especially Chris, could assist you every step of the way. Your satisfaction is our priority, and we're delighted to hear that our service exceeded your expectations. Thank you for choosing Essex Car Company, and we look forward to serving you again in the future. Happy driving!
Tracy D, January 2024
"Bang on the 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy. I can very confidently/highly recommend Essex Car Company in Rainham. The customer care - I was very happy with it! ⭐⭐⭐⭐⭐
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Michael @ Essex Car Company in response to Bang on the 5 stars
Thank you for your glowing recommendation! We're delighted to hear that you had a positive experience with Essex Car Company and that our customer care met your expectations. Your satisfaction is our priority, and we appreciate your confidence in recommending us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Essex Car Company
Daniel J, January 2024
"Cant knock them! So reliable! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Can not fault the amazing team down at Essex Car Company, Any issues and you can guarantee the team will be straight on it like a car bonnet getting whatever the issue is rectified. Aboutlsey can not knock Essex Car Company. 5 stars all day long.
The BMW 5 Series is a dream to drive by the way! 😊
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Michael @ Essex Car Company in response to Cant knock them! So reliable!
Thank you for your fantastic review! We're thrilled to hear that you've had a positive experience with Essex Car Company and that our team has been attentive and responsive to any issues that arise. Providing exceptional service and ensuring customer satisfaction is our top priority. We're delighted that you're enjoying your BMW 5 Series—it's always a pleasure to hear that our customers are happy with their cars. Thank you for your 5-star rating and for choosing Essex Car Company. We're here for you whenever you need us. Happy driving!
Emmanuel A, January 2024
"Right on my door step "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This car has been a delight for the past few months, it's reliable and a great choice. The customer service was top, very helpful, friendly, and efficient. The staff provided excellent service and made the whole process fast and easy. A huge thank you to them for a job well done! After searching for cars extensively, I thought it was time I tried the dealership out down the road. I found Essex Car Company to be the best.. lucky me! Its right on my door step.
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Michael @ Essex Car Company in response to Right on my door step
Thank you for your glowing review! We're delighted to hear that you're enjoying your car and that our team provided you with exceptional service. At Essex Car Company, we strive to make the car buying process fast, easy, and enjoyable for our customers, and we're thrilled that we could exceed your expectations. We feel fortunate to have you as a customer, and we're right here for you whenever you need us. Thank you again for choosing Essex Car Company, and happy driving!
Mulenga B, January 2024
"Thank you."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Loved the way the staff were down at Essex Car Company. Kind, helpful, friendly, welcoming! What more could you want? Everything was absolutely fine and I had nothing to worry about. The Vauxhall Mokka is a great car. Thank you for your service.
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Michael @ Essex Car Company in response to Thank you.
Thank you for your kind words and for choosing Essex Car Company! We're thrilled to hear that our staff provided you with exceptional service and made your car buying experience enjoyable. We take pride in creating a welcoming and friendly atmosphere for our customers. We're delighted that you're happy with your Vauxhall Mokka and that everything went smoothly for you. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Charlotte K, January 2024
"Ford EcoSport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Ford EcoSport is a lovely car. Very glad we bought it. The customer service was all okay, from start to finish. 4 stars overall.
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Michael @ Essex Car Company in response to Ford EcoSport
Thank you for your review and for choosing Essex Car Company! We're delighted to hear that you're enjoying your Ford EcoSport. While we're glad to hear that the customer service met your expectations overall, we're always striving to improve. If there's anything specific you feel we could have done better, please don't hesitate to let us know. Your feedback is invaluable to us. Thank you again for your business, and we hope you continue to enjoy your new car!
Nicole A, January 2024
"Welcomed with open arms "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking to buy myself a new car and searching around on the internet when I came across one that I liked with Essex Car Company in Rainham so I contacted them to make arrangements with them to go and pay them a visit to see the car and to take it for a test drive. When I got to their dealership I was met by Charlie who welcomed me with open arms and was so helpful in providing me with all the information I wanted to know about the car and taking it out for a decent test drive which went really well so I ended up buying the car and could not be happier. Thank you Charlie and Essex Car Company for finding me my perfect car and making it such a hassle free experience for me.
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