50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Highly reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A far as I know, the Ford Focus is running well. It was bought a good few month ago but all is well. Highly reliable and a honest dealership!

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Michael @ Essex Car Company from Essex Car Company in response to Highly reliable

Great to hear that your Ford Focus is running well and that you've had a positive experience with the dealership. We appreciate your feedback on the reliability and honesty of the dealership. If you ever have any questions or if there's anything else we can assist you with, feel free to reach out. Safe and happy driving in your Ford Focus! 🚗🌟

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with my Jaguar F Pace. Its a very nice car and it was insanely clean, tidy and just spotless. It was looking so good! The team was very helpful and made everything very clear for me. 5 stars for definite!

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Michael @ Essex Car Company from Essex Car Company in response to ⭐⭐⭐⭐⭐

Fantastic to hear that your experience with your Jaguar F Pace has been positive! We're glad you appreciate the cleanliness and tidiness of the car, as well as the clarity provided by the team. Thank you for the 5-star rating! If you ever need further assistance or have any questions, don't hesitate to reach out. Enjoy your driving in the Jaguar F Pace! 🚗🌟

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"Deffo 5 stars service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I haven't got the BMW 2 Series anymore as I sold it soon after just because the car wasn't for me but I came here just to say how incredible the service I received was. James was outstanding and so nice to me. He answered all my questions, so patient and so lovely. I would 1000% use again and recommend tot my friends and family! 5 star service!

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Michael @ Essex Car Company from Essex Car Company in response to Deffo 5 stars service!

We appreciate your feedback and are glad to hear that you had an outstanding experience with James and our team. Even though the BMW 2 Series wasn't the right fit for you, we're delighted that you found our service to be exceptional. Thank you for the 5-star rating, and we would be honored to assist you or your friends and family in the future. If there's anything else you need, feel free to reach out. Safe travels! 🚗🌟

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"All good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is very good, I am enjoying so far.

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Michael @ Essex Car Company from Essex Car Company in response to All good!

Great to hear that you're enjoying your car! If you ever have any questions or need assistance in the future, feel free to reach out. Happy driving! 🚗🌟

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"Loving my new car!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving my new car so far, I have had a couple minor issues, looking on Ford forums, it appears to be issues with the particular line of Puma and not necessarily a problem with the dealership. All the team have been very helpful, I highlighted some things which needed to be address prior to me committing to a purchase and they sorted these without an issues. The car runs very well and is perfect for the journeys I do. My only criticism would be the things I highlighted prior to sale were things a less car savvy person might miss so maybe doing additional checks prior to sales would make this a clear 10/10.

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Michael @ Essex Car Company from Essex Car Company in response to Loving my new car!

Thank you for sharing your experience, and we're glad to hear that you're loving your new car. We appreciate your feedback on the team's helpfulness and addressing the concerns you raised. Your suggestion about additional checks is noted and valuable for improving our service. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your journeys in your Ford Puma! 🚗🌟

"Nothing but 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mercedes GLA Class is running seamlessly well with no issues at all! Its a great car and I am pleased with my choice. The customer service is just what I would of expected, kind, helpful and friendly. The team was great! Nothing but 5 stars for Essex Prestige and staff!

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Michael @ Essex Car Company from Essex Car Company in response to Nothing but 5 stars

Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Mercedes GLA Class and that our team provided you with excellent customer service. At Essex Car Company, we strive to exceed expectations and ensure our customers' satisfaction. Your 5-star rating and kind words mean a lot to us. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!

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"Very good service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy, my car is very nice. Essex Car Company have a very good service and the guys are very helpful in helping me. I have already recommended to the friend.

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"Lovely!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I toyed with the idea of switching things up and getting something different to my trusty old Passat however, I thought what the hell, I love my car so i'm certainly going to love a newer one even more! I am very happy with the car, it's quick, reliable as my old one, I have done about 4000 miles in the last 6 months and not had any issues, it's also incredibly fuel efficient, I'm sat comfortably at 70 MPH on the motorway and getting a solid 62 MPG in return. I can't remember who it was I dealt with in the dealership but they were incredibly attentive, helpful and friendly to chat to. My only drop in mark was I was supposed to have a water and oil change but I never heard anything back. Overall, the service has been very good!

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Michael @ Essex Car Company from Essex Car Company in response to Lovely!

Thank you for your detailed review! We're thrilled to hear that you're loving your newer car and that it's meeting your expectations in terms of performance and fuel efficiency. We apologize for any oversight regarding the water and oil change, and we appreciate your feedback on that. It's great to hear that you had a positive experience with our dealership team; providing attentive and friendly service is what we aim for. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

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"Absolutely lovely. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going well with my BMW X1 I purchased from Essex Car Company, Dave and the team have been exceptional, the customer service is second to none and they have been very accommodating before, during and after the sale. I bought the car as I needed a family friendly SUV and wanted to stay with something a little bit more sporty. Having three kids it is a little bit of a squeeze however, I am very happy over all. I do hope to continue business with this company again in future and recommend Dave and Essex Car Company!

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Michael @ Essex Car Company from Essex Car Company in response to Absolutely lovely.

Thank you for your glowing review! We're delighted to hear that you're enjoying your BMW X1 and that Dave and our team provided you with exceptional customer service. Your satisfaction is our priority, and we're glad we could accommodate your needs throughout the buying process. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out. Happy driving!

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I looked at the Seat Arona Charlie was very professional without being pushy. He was knowledgeable about the vehicle and put me at ease. Nothing was too much trouble. Lovely family run business and would def recommend them. Thank you again to Charlie for making my purchase a positive and relaxing one.

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Michael @ Essex Car Company from Essex Car Company in response to Great service

Thank you for your wonderful review! We're thrilled to hear that Charlie provided you with a positive and relaxed car-buying experience. At Essex Car Company, we strive to maintain a professional and knowledgeable approach while ensuring our customers feel comfortable and supported throughout the process. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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