47% Reviews
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95% Recommend
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348 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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348 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Happy so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with the car at the moment. No issue.

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"All fine "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's been a smooth run with Essex Car Company, I bought my car back in October 2023 and since I took ownership there hasn't been any cause for worry. The car has been exactly as it should.

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"👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Citroen C4 is perfect! I can not complain in the slightest. They hit the nail on the head with this one! Oh yessss, I remember, the customer service being 10/10!

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"The best salesman I have come across. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Believe it or not, Dave, my salesman was possibly the nicest salesman I have ever come across. The people I bought my Nissan Qashqai from in Rainham, I think they went above and beyond their call of duty. I would recommend to anybody. I never actually intended to buy a car for me. Ironically, I was looking for a car for my grandson, after driving past Essex Car Company I couldn't not go and have a look.. well I ended up going about 3x over my budget on a car for myself! You could not write it haha! It's not very often that I praise a car dealer, 9 times out of 10, you do not get looked after like this. I am that happy I want to rate 11/10!

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"5*!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing but smooth sailing over the last few months. The Audi Q3 has been a strong, reliable motor since we drove away. I am happy. The team and helpful and genuinely kind.

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"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dave was very helpful and understanding with what we needed anyone going to buy a car from this company this is the man to see thankyou dave

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"Good as GOLD"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guy's were good as gold all of the way through the journey! I don't really get to drive the VW Passat too much, but what I have driven of it, it runs great and it is perfect. I am very pleased and I've not experienced 1 slight issue... what more could you want? These guys were ace!

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"Charlie, your a good lad indeed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who has cherished her trusty Tourneo for many years, I recently found myself in the market for a new vehicle. While my heart yearned for another Tourneo, my budget had other ideas. That’s when I stumbled upon the Vauxhall Combo, and let me tell you, it’s been a delightful surprise. The moment I laid eyes on the Vauxhall Combo, I knew it was the one. It’s like a reliable companion that understands my needs. The spacious interior, clever design, and comfortable seating make every journey a pleasure. Plus, the low floor ensures easy access—a boon for someone like me. Now, let’s talk about the real stars of the show: the folks at the dealership. From the first point of contact, they struck the perfect balance—not too pushy yet attentive enough to address my queries. And then there was Charlie. Oh, Charlie! He’s the kind of person who restores your faith in humanity, patient, helpful, and genuinely interested in making my experience exceptional. He didn’t just hand me the keys; he handed me confidence, Charlie insisted I take the Vauxhall Combo for a test drive and what a test drive it was! Smooth handling, responsive steering—it felt like the car whispered, “I’ve got you, dear.” I appreciated the chance to test drive it without any pressure. Charlie, you’re a good lad indeed! Here’s where the Vauxhall Combo truly shines. It’s not just about buying a car; it’s about being treated like family. No robotic interactions, no self-checkout nonsense. Instead, I had genuine customer service throughout, from choosing the right model to driving it off the lot. It’s like they wrapped the whole experience in a warm, nostalgic blanket of good old-fashioned care. If I could give this company beyond the usual 5 stars, I would.

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"Left gobsmacked "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the best place for quality and the customer care is awesome, I have never come across this level of service. They took enormous amounts of care with everything they did. When I came to collect my Ford Focus from Essex Car Company I was left gobsmacked by how clean my car was, it looked like it had just come out of a Ford Showroom as a brand new car. I highly recommend this dealer to anyone looking to buy their next car, you won't be disappointed! I only scored these 4/5 because no one is perfect but these came close.

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"Over the moon 🌙"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had such a fun time buying my car from this dealership! The team was excellent, and I'm impressed with the quality of cars that they had on offer. I really couldn't think of any room for improvement from this dealership, as everything was super quick and spot on! I'm over the moon with my Nissan X Trail, I can't fault it whatsoever!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
348 reviews4.8 out of 5 stars — Rated Excellent
Excellent
301
Very Good
40
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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