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26 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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26 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
"Excellent service and very professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris one of your sales person was very helpful, patience, friendly and supportive in helping me secure my car. Essex car Company I’ll recommend them when you want to purchase your dream car.

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"Mugged off continously"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mugged off by sales asst (H) since sept 2019 in breach of written contract of promises if we bought car same day. Now taking legal action to get what he promised in writing in order to get his commission AVOID

"Top service from sales master CHRIS !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish the service was absolutely amazing from Chris. He explained everything to me in great detail and took my through each part of the process step by step ensuring that I not only understood but was also happy with my purchase. Thank you very much Chris, its was great doing business with you.& Essex Car Company!

"GREAT SERVICE"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amir AND Chris at Essex Car Company ARE VERY GOOD

"Excellent Service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Essex Car Company. Reece was outstanding with the service that he provided to myself and my partner, very professional and couldn't be more helpful

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"Buy with Confidence. Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Jaguar from Essex Car Company which developed an engine fault after 1300 miles. ECC collected vehicle and examined it diagnosing a piston ring failure. They offered to repair the fault and provide a 12 warranty or return my money. Given the repair would take at least a month I opted for a refund. The money was transferred to my account the next working day. You can buy with confidence at ECC as if things do go wrong they will not run a mile and deny any liability.

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"Excellent service from Chris "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris is an amazing salesman that was extremely knowledgeable about cars & helped me to choose the right car, importantly he did not pressure us at all, I'm very happy with the car today he sold me & would recommend his service along with Essex Car Company as the best place to buy a used car.

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"Not happy at all"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a Hyundai ix35, which we had seen on the Essex Car Company website, In all the pictures it looked fine and was priced at £13;980. This was a four year old car, on inspection it had been keyed down the side. Also had several dents, wheels were really scratched bad, fog lamp trim was hanging off. To tell you the truth I was shocked, We spoke to Chris who then said, it’s price reflects its condition. WHAT I said then he replied it’s a lovely car one owner low mileage, in the end they agreed to do most of the damage. But I told the manager I wanted the fog lamp done. He said he would try but couldn’t promise, I trusted him big mistake. They had the car for a week, when we picked it up it had no fuel in it, and the mileage had gone up by almost 150 miles. I couldn’t believe it when we went into the office to finish paperwork, all the other salesmen just gave us bad looks. Unlike when we first went and they wanted the sale, also the low tyre pressure light was still on but was told you have to drive it a few miles before it goes off. Knowing this is usually the case, I proceeded to start the car but guess what it didn’t start. Now they asked us to get to them for 9am, that battery should have been checked. We drove 60 odd miles home, light still on and when we got home my husband lifted the bonnet, and the engine compartment was absolutely filthy. I am going to contact the finance company, and also get the car checked by Hyundai. PLEASE CHECK CARS PROPERLY if buying from this dealership, as all they are worried about is making a sale. Mrs D

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"So pleased"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so pleased with the service from essex car company if your thoughts on buying a car i can recommend Essex car company.

"Were good"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From Amir at the Essex Car Company, who helped get me to the centre, to "H" who helped me review my online choices and buy a car that was right for me, and Chris, and the gent who helped me sort out all the other bits, as car dealerships go, it was a good experience. I never enjoy buying cars, but found everyone very helpful without any pressure to buy. It's not easy buying or selling any car, but my experience from this company was good...and thanks to Charlie for collecting me and Amir for organising that, because it wasn't easy for me to get there from where I was. It was a good all round experience. I didn't buy the first car I saw online, but the other car I saw online was just right for me. If you know what you want, this is a good place to come. All my friends have told me I got a good car and a fair deal, and at the end of the day, that is all everyone wants. The car was cleaned after I had bought it. Something most dealers wouldn't bother with. The AA seal of approval also helps. I don't like wasting time looking through car magazines. I like to see the car for real.

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Dealership Information

Essex Car Company is a used car dealership based in Rainham. They have a range of used cars for sale in their stock including BMW, Ford and Mercedes. Each car sold is given a full HPi check prior to being sold and they also provide finance if required. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.1 out of 5 stars — Rated Very Good
Excellent
17
Very Good
4
Average
2
Poor
2
Terrible
1

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Contact Information

Address

Essex Car Company
New Road
Rainham
Essex
RM13 9EB

Get in touch

01708 865 578
http://www.essexcarcompany.co.uk

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Dealership Statistics

80%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Essex Car Company

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