47% Reviews
replied to
95% Recommend
to friend


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365 reviews from our car dealer reviews community
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365 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Good as gold 🏆 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Charlie at Essex Car Company was an absolute gem! And let's not forget Kirk, the mechanic – both top-notch guys! I recently bid farewell to my work van as it wasn't ULEZ compliant and I no longer needed it. Feeling a bit nostalgic for my first car, a Mini Cooper, I decided to go for it again. Thanks to Charlie at the garage, I'm now cruising in my Mini Cooper. It's a perfect fit for me now that I've retired the big van. Taking this ride is like a trip down memory lane for me.

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"David at Essex Car Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to my dad's friend David, who works for Essex Car Company, my car-buying experience was delightful. I'm thoroughly enjoying my new Nissan X-Trail, which is a significant upgrade from my previous vehicle. Unfortunately, my old car fell victim to a fire in the Luton Airport parking garage shortly before my purchase. Here's hoping this new car stays safe and fire-free!

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"Top Notch 👌🏼👌🏼"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After driving my old Vauxhall Insignia into the ground, clocking around 270K miles, it was time for an upgrade. The team at Essex Car Company came through, setting me up with a newer Ford Mondeo through a quick and seamless phone deal. After placing a deposit, I drove in, picked it up, and drove away without a hitch. It was a straightforward and hassle-free transaction, and their service was top-notch.

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"Great recommendation"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to a friend's recommendation, I felt assured and confident in purchasing my new car from Essex Car Company. It's always a bit daunting to venture into unfamiliar territory, but their referral put me at ease. It's safe to say they lived up to the recommendation and I'd buy another car from here again in future

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"Couldn't have asked for better service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After browsing the car online, I decided to visit Essex Car Company in person to get a firsthand look—it's always better that way, in my opinion. The moment I laid eyes on the Ford Puma they had in stock, I knew it was the one for me. The entire process, from start to finish, was incredibly smooth and stress-free. I couldn't have asked for a simpler transaction.

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"Great service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks back I brought a new car from the dealer Charlie. My mum had concerns about its service history, Essex car company contacted me and said that it was a due a service. Had it serviced today so fingers cross now everything will be alright with it moving forward, had only one problem with it which was the footwell in the passengers side being extremely wet, hopefully now they’ve sorted that as they said the pipe was blocked. All in all a very good company.

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Michael @ Essex Car Company from Essex Car Company in response to Great service.

Thank you for sharing your experience! We apologize for any inconvenience caused by the wet footwell issue, and we're glad to hear that it was addressed during the service. Our team at Essex Car Company aims to provide excellent service and ensure that our customers are satisfied with their purchases. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing Essex Car Company!

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"Happy so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with the car at the moment. No issue.

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Michael @ Essex Car Company from Essex Car Company in response to Happy so far

Thank you for your feedback! We're glad to hear that you're satisfied with your car and that everything is running smoothly. If you ever have any questions or need assistance in the future, feel free to reach out. Happy driving

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"All fine "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's been a smooth run with Essex Car Company, I bought my car back in October 2023 and since I took ownership there hasn't been any cause for worry. The car has been exactly as it should.

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Michael @ Essex Car Company from Essex Car Company in response to All fine

Thank you for your review! We're delighted to hear that you've had a smooth experience with Essex Car Company and that your car has met your expectations since your purchase. Providing reliable cars and excellent service is our priority, and we're thrilled that we could deliver on that for you. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!

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"👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Citroen C4 is perfect! I can not complain in the slightest. They hit the nail on the head with this one! Oh yessss, I remember, the customer service being 10/10!

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Michael @ Essex Car Company from Essex Car Company in response to 👌

Thank you for your review! We're thrilled to hear that you're loving your Citroen C4 and that our customer service met your expectations. Providing a perfect car and excellent service is what we strive for, and we're delighted that we hit the mark for you. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!

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"The best salesman I have come across. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Believe it or not, Dave, my salesman was possibly the nicest salesman I have ever come across. The people I bought my Nissan Qashqai from in Rainham, I think they went above and beyond their call of duty. I would recommend to anybody. I never actually intended to buy a car for me. Ironically, I was looking for a car for my grandson, after driving past Essex Car Company I couldn't not go and have a look.. well I ended up going about 3x over my budget on a car for myself! You could not write it haha! It's not very often that I praise a car dealer, 9 times out of 10, you do not get looked after like this. I am that happy I want to rate 11/10!

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Michael @ Essex Car Company from Essex Car Company in response to The best salesman I have come across.

Thank you for your glowing review! We're thrilled to hear that Dave and the team at Essex Car Company provided you with such exceptional service. Going above and beyond for our customers is what we aim for, and we're delighted that we could exceed your expectations. It's wonderful to hear that you're so happy with your Nissan Qashqai and your car-buying experience with us. Your recommendation means the world to us, and we're grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
365 reviews4.8 out of 5 stars — Rated Excellent
Excellent
313
Very Good
45
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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