50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"A pleasure to deal with! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Golf is absolutely wonderful I'm really loving driving it I find any reason to go out and about driving it. The service was better than I ever imagined it to be, they were helpful, friendly and very professional. I will definitely be recommending, a pleasure to deal with!

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Michael @ Essex Car Company from Essex Car Company in response to A pleasure to deal with!

Glad to hear you had such a great buying experience at Essex Car Company Colin ! Always a pleasure to hear about our customers driving around in there newly purchased cars. Have fun with your Golf and remember if you refer a family member or friend and they purchase a car you will get £100!

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"Top marks! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with the Evoque that I recently bought. It is in a great condition for a second hand car and has been driving perfectly since it left Rainham. For the age, mileage and condition of the car I thought the price was very fair! The customer service provided by the chap at the dealership was superb, they were friendly and provided nothing but a hassle-free purchase. Top marks and a big recommendation from me.

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Sales Manager from Essex Car Company in response to Top marks!

Hi Patricia, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Range Rover. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Second to none! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Essex Car Company is a great dealership, the staff there are incredibly helpful,(shoutout to David) and the service they provide is second to none! Buying a new car can either be very stressful or very exciting and I was able to thoroughly enjoy the process of buying my Merc. It was my first encounter with the team, and I'd happily visit them again!

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Sales Manager from Essex Car Company in response to Second to none!

Hi Andrei, Thank you so much for the review, we will pass your comments on to David he'll be overjoyed! We hope you enjoy your new Mercedes. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Wouldn't hesitate to recommend! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was really good, we were well looked after by the staff. The Range Rover we purchased looked great upon arrival, immaculate inside and out, it was perfect! Its been driving well and we've had no issues with it whatsoever, very pleased with it so far. I wouldn't hesitate to recommend.

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Sales Manager from Essex Car Company in response to Wouldn't hesitate to recommend!

Hi Marc, Thank you so much for the review, we will pass your comments on to David he'll be overjoyed! We hope you enjoy your new Range Rover. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Very straight forwards! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found it to be very straight forward when purchasing from Essex Car Company, there was no hidden fees, or over complicated processes, instead it was quite quick and efficient. I viewed the car, decided it was the one for me, and was on the road in no time! I highly recommend checking these out!

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Sales Manager from Essex Car Company in response to Very straight forwards!

Hi Eric, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new car. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"No complaints! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is fine with my Ford Focus, it drives as it should and is getting me from A to B just fine. The lads did everything they needed too, I have no complaints.

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Sales Manager from Essex Car Company in response to No complaints!

Hi Gabriella, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Ford Focus. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Nothing to fault whatsoever! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have absolutely nothing to fault with Essex Car Company, they have been a superb help throughout the sale and made it a very stress free purchase. I went down to the site to view the Kia Sportage they had in stock and instantly knew it was the one for me. It looked lovely, really clean inside and out. The staff were lovely when sorting out all of the documents and ensured I was 100% happy before being on my way with the Kia. It has been driving as smooth as ever since, so I can give no less than 5 stars for their hard work!

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Sales Manager from Essex Car Company in response to Nothing to fault whatsoever!

Hi Marieta, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Kia Sportages. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Good as gold! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mokka has been as good as gold, driving exactly how it should be. It has been a great addition and is very spacious which is exactly what I was after. The salesmen were really approachable and answered all of my questions. I thought they were very nice to deal with and would definitely buy from them again!

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Sales Manager from Essex Car Company in response to Good as gold!

Hi Chloe, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Mokka. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Great aftersales! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I did have a few issues with the Merc to begin with, however they got the car back in the garage for me right way and gave us a courtesy car as a replacement for the few days. When they were sorting the GLA out they kept us up to date at all times as we knew exactly what was going on. The guys have been great to deal with and have really looked after use throughout. I can only praise the team for their hard work, and would happily visit again!

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Sales Manager from Essex Car Company in response to Great aftersales!

Hi Jennifer, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Mercedes GLA. We're sorry about the minor issues, but glad we were able to fix them for you. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

"Great Service sales "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales person very helpful and knowledgeable

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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