50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and not pushy felt comfortable looking around and answered all my questions.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Focus from Essex Car Company and so far everything is going well.

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"Pleased overall"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m getting on well with my Mitsubishi Mirage and am really pleased with it overall. The only issue is the parking sensor, which needs looking into. Otherwise, everything has been great. The customer service was good and there was no pushiness when it come to the sale.

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"Ford Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a Ford kuga from Essex car company. I was dealt with by Al. I was trading my car in as well. Al was very helpful he listened to what I wanted. There was a couple of defects that I was advised would be rectified. And they were. On returning to collect the car I saw Dave (he made a nice coffee). On transferring cars over and sorting out the Financial side of things Vicky dealt with it. All staff at Essex car company were very professional. I would 100% recommend Essex car Company and use them again

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with both the car and the customer service provided.

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Michael @ Essex Car Company from Essex Car Company in response to Top marks

Thank you for your feedback! We're glad you're happy with both your car and the service you received. If you need anything in the future, we're here to help!

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"Thanks and Merry Christmas!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’d never bought a car without seeing it in person before, so I was naturally a bit apprehensive! However after doing my due diligence by reading through Essex Car Company’s reviews on their website, here, and Auto Trader, their money-back guarantee gave me the confidence to take the plunge into the uncharted waters of buying online. I’m so glad I did—the car's absolutely spot-on and they were incredibly accommodating when it came to scheduling the collection to fit around us. The staff were all super friendly, and I’d buy from them again in a heartbeat. Thanks so much, and Merry Christmas!

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Michael @ Essex Car Company from Essex Car Company in response to Thanks and Merry Christmas!

Thank you for trusting us with your first online car purchase! We're thrilled to hear that your experience was smooth and that the car exceeded your expectations. It’s great to know our team’s friendliness and flexibility made the process even better. Enjoy your new car, and Merry Christmas to you too!

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"Happily return"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys were really good on the whole and my Corsa is lovely! Would happily return/recommend

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Michael @ Essex Car Company from Essex Car Company in response to Happily return

Thank you for your kind words! We're glad you love your Corsa and had a great experience with us. We appreciate your recommendation and look forward to welcoming you back in the future!

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"Good as Gold "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The missus is chuffed to bits with her Ford Kuga - It's gotta be like 3 levels up from what she had before so she's well pleased. I can't fault the lads at the dealership. We've not had a car without faults in about 16 years, so this is a nice change. No qualms in recommending Essex Car Co they've been as good as gold.

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Michael @ Essex Car Company from Essex Car Company in response to Good as Gold

Thank you for the great feedback! We’re so glad your wife is thrilled with her Ford Kuga—it sounds like a fantastic upgrade! It’s great to hear the car’s been fault-free and that our team made the experience so positive. We truly appreciate your recommendation!

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"Nice little upgrade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've just upgraded our Ford KA to an Audi A3 and wow, what a difference!! I can't fault the gents over at Essex Car Company...wish I could recall the name of the guy who helped us as he was really helpful and not pushy or salesy at all. We both felt really welcome from the moment we stepped foot in the door and our experience was great from start to finish. Definitely recommended to anyone in the market for great cars and excellent service.

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Michael @ Essex Car Company from Essex Car Company in response to Nice little upgrade

Thank you for your kind words and for choosing Essex Car Company! We’re thrilled you’re enjoying your upgrade to the Audi A3 and that our team provided a welcoming and hassle-free experience. From all of us at Essex Car Company, enjoy your new car!

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"Loving my Fiat 500 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My little Fiat 500's been exactly what I've needed 💕 It's perfect for the whole ULEZ charge thing which was costing me an absolute FORTUNE! It's been back and forth to Devon a few times and I'm loving every minute behind the wheel. One minor letdown was the fact the guys didn't have time to walk me over to it on collection, but I they were rushed off their feet so I'm sure they had plenty on their plate.

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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