Business, January 2025
"So far so good"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good with my BMW X5, it's driving well. The salesman that dealt with me was very friendly, and I was happy with the service I received at Essex Prestige.
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Aftersales from Essex Prestige in response to So far so good
Good morning, Thanks for the great feedback! We’re so glad to hear you’re enjoying your BMW X5 and that everything’s going well. It’s awesome to know you had a positive experience with our team here at Essex Prestige. If you ever need anything, don’t hesitate to reach out—enjoy the drive!
Oleksandr T, January 2025
"Smooth handover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything about my experience at Essex Prestige was great. Victor is a really cool guy, and he provided me with a no pressure and helpful service. Even when it came to the handover, everything went smoothly.
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Aftersales from Essex Prestige in response to Smooth handover
Hello Oleksandr, Thanks for the great review, its really appreciated. Victor will be thrilled to her your lovely works, we agree he's a great guy! We are so pleased everything went smoothy for you. We hope to see you again in the future.
Colin, December 2024
"Over the moon "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m absolutely over the moon with my new car! It’s a cracking vehicle, and Dylan was brilliant throughout the entire process. He was friendly, knowledgeable, and made everything so easy. The car was in fantastic condition, and I was really impressed with how well it had been maintained. The wheels looked brand new, which was a pleasant surprise! I couldn’t be happier with my purchase and the overall experience. Highly recommend to anyone looking for a quality car and excellent customer service!
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Aftersales from Essex Prestige in response to Over the moon
Hi Colin, Thank you so much for the amazing review! We’re thrilled to hear you’re over the moon with your new car – sounds like it really ticked all the boxes for you! Dylan will be thrilled to hear your feedback; he’s always happy to make the process as easy as possible. We’re glad the car was in such great condition and that the little details, like the wheels, were a nice surprise! If you ever need anything in the future, just let us know. Thanks again for the recommendation, and enjoy your new ride!
Aninder, December 2024
"Pleasure to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team at Essex Prestige was absolutely faultless! They were incredibly helpful and made the entire process relaxed and smooth. The VW T-Roc has been everything I wanted and more; it truly ticks all the boxes.
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Aftersales from Essex Prestige in response to Pleasure to deal with
Hi Aninder, Thanks so much for the awesome review! We’re thrilled to hear you had such a smooth and relaxed experience with the team, and it’s great to know the VW T-Roc is everything you were hoping for. If you ever need anything in the future, we’re here to help. Enjoy your new ride!
Christina, December 2024
"Wonderful experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
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Aftersales from Essex Prestige in response to Wonderful experience
Hi Christina, Thanks so much for the kind words! We’re really happy to hear you had a wonderful experience with us. If you ever need anything, don’t hesitate to reach out!
Rhiann, December 2024
"As described "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The moment I saw the Mercedes E-Class, I knew I had to take it for a test drive. Seeing it in person, I was thrilled to find it was exactly as described in the online advert. Once I got behind the wheel, I was blown away, it drove just as good as it looked! The entire process was made even better by the team, who were incredibly friendly and had a relaxed, no-pressure approach. It was such a refreshing experience!
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Aftersales from Essex Prestige in response to As described
Hi Rhiann, Thanks for the fantastic review! We’re so happy to hear the Mercedes E-Class lived up to your expectations – it’s always great when the car looks and drives as amazing as it sounds. We’re also glad you had such a relaxed, no-pressure experience with the team. We always aim to make the process as enjoyable as possible, so it’s great to know we hit the mark. If you need anything in the future, just give us a shout. Enjoy the drive!
Peter, December 2024
"Well deserved 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m over the moon with my Mercedes C-Class! As soon as I took it for a test drive, I was sold, it was perfect in every way. I had the pleasure of dealing with Nick, who was an absolute star. He was friendly, efficient, and got everything sorted for me really quickly.
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Aftersales from Essex Prestige in response to Well deserved 5 stars
Hi Peter, Thanks so much for the amazing review! We’re thrilled to hear you’re loving your Mercedes C-Class – sounds like the test drive really sealed the deal! Nick will be over the moon to hear your kind words; he’s a star, for sure. If you ever need anything else, don’t hesitate to reach out. Enjoy the ride!
Benjamin, December 2024
"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had my Audi A5 a few weeks now, and since picking it up, it's been amazing. As soon as I took it for a test drive, I was confident it was a great choice for me. The whole process was really smooth and straightforward. and I would recommend them to anyone
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Aftersales from Essex Prestige in response to So far so good
Hi Benjamin, Thanks so much for the great feedback! We’re so happy to hear you’re loving your Audi A5 and that the whole process was smooth for you. It’s awesome to know the test drive gave you that confidence in your choice! Thanks for recommending us – we really appreciate it! If you ever need anything, just let us know.
Daniel, December 2024
"No complaints so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to No complaints so far
Hi Daniel, Thanks for the 5-star review! We're glad to hear everything's been going smoothly for you so far. If you ever need anything, don’t hesitate to reach out!
Laura, December 2024
"Lovely little car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When my old car stopped working, I needed a replacement quickly. Essex Prestige had a Peugeot 2008 that was in excellent condition and perfectly priced. The team at the dealership went out of their way to make the process easy and stress-free, they even charged the car so I could give it a proper test drive. It’s proven to be a reliable choice, and I’ve been thrilled with it since. In the future, Essex Prestige will be my go-to for buying a car!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Lovely little car
Hi Laura, Thanks so much for the fantastic review! We're really glad we could help you find the perfect replacement so quickly, and it’s awesome to hear the Peugeot 2008 has been such a reliable choice. We always aim to make the process as easy as possible, and we’re happy we could make it stress-free for you – even with that extra step of charging the car for the test drive! Looking forward to helping you again in the future. Enjoy your new ride, and don’t hesitate to get in touch if you need anything!
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