Mr B, April 2025
"Tesla Model Y "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Mum mainly dealt with Essex Prestige and from what I have heard everything went well, and she has no complaints. The car itself is running well and doing the job 👍
+0 Found this review helpful
Aftersales from Essex Prestige in response to Tesla Model Y
Thanks so much for the feedback! We're really glad to hear everything went smoothly for your mum and that the car is running well and doing the job. If either of you ever need anything in the future, we’re always here to help. Enjoy the car!
Mr S, April 2025
"Bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am a returning customer to Essex Prestige, after my friend recommended me to them some time ago- It has been a good recommendation! The most recent vehicle I bought from them is a Mercedes C Class, its running really well and honestly I love it! The lads down at Essex Prestige are bang on and look after you well. Ill defiantly be buying from them again, I have my eye on the Urus so hopefully that's my next purchase.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Bang on
Thank you so much for the amazing review and for coming back to us — it really means a lot! We're thrilled to hear you’re loving your Mercedes C Class and that the team looked after you again. We’ll definitely be here when you’re ready for that Urus — what a fantastic next choice! Thanks again for your continued support.
A F, April 2025
"Good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When buying the Mercedes X Class back in March, I found the customer service good and the vehicle itself is in good order, the tracking was off but not something major and I got this sorted. I would feel comfortable to recommend them based on my experience and would be happy to return in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good customer service
Thank you for your great feedback! We're really pleased to hear you're happy with your Mercedes X Class and that you had a positive experience with our team. Apologies about the tracking, but we're glad it was a quick fix. It means a lot to know you'd recommend us and would return in the future — we’d be happy to help anytime!
David J, April 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Star Service!
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Thank you for the 5 stars! We really appreciate your support and are so glad to hear you were happy with the service. If you ever need anything in the future, we’re always here to help!
Mrs J, April 2025
"No pushy sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give 5 stars. From start to finish the experience was easy, no pushy sales people but lovely to chat to when we had questions. Everything was as advertised. I would give an extra star for the fact that when I picked the car up they said there was only one key, a bit of a pain but not a deal breaker, but a couple of weeks later the 2nd key turned up in the post, recorded delivery, when they could have just put it in a drawer and forgotten about it, so very happy with that.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No pushy sales
Thank you so much for the fantastic review and 5 stars! We're really glad to hear the process was smooth and that you felt comfortable throughout with no pressure. It’s great to know the second key arriving safely was a pleasant surprise! We always aim to go the extra mile, and we're so pleased you're happy with your experience. Enjoy the new car, and we’re here if you need anything in the future!
Mr P, April 2025
"Awesome car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very helpful staff, fast friendly service, awesome car. You guys deserve your name, certainly you offer a Prestige Service to your customers.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Awesome car
Thank you so much for the kind words! We're thrilled to hear you enjoyed the service and love your new car. It really means a lot to us that you felt the experience lived up to the name — Prestige service is exactly what we aim for! If you ever need anything in the future, we’re always here to help.
Mr L, April 2025
"Straight forward transaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great support on the phone, lady who dropped the car off was lovely. Extra points for it arriving clean! Straight forward transaction and quick delivery, would definitely use again
+0 Found this review helpful
Aftersales from Essex Prestige in response to Straight forward transaction
Thank you so much for your fantastic feedback! We're so glad to hear that you had a smooth and enjoyable experience with us. It's great to know the car arrived in perfect condition and that you felt supported throughout the process. We’d love to help again whenever you're ready — and we’ll make sure the delivery is just as great next time!
Nicholas J, March 2025
"Relaxed experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a nice and relaxed experience at Essex Prestige. The guys were as good as gold and left me to it while I was looking around the car, great service overall. Up to now the car has been alright, and hopefully it stays like that.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Relaxed experience
Thank you for your kind words! We're so glad to hear that you had a relaxed and positive experience with us. It's great that you're happy with the car so far, and we hope it continues to perform just as well for you. If you ever need anything or have any questions, don’t hesitate to reach out — we're always here to help!
Anonymous, March 2025
"Range Rover Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to Range Rover Sport
Thank you for the 5-star rating! We're thrilled to hear you're enjoying your Range Rover Sport. If you need anything in the future, feel free to reach out. We look forward to seeing you again!
Anonymous, March 2025
"Fast efficient and informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a 5 fast efficient and informative gave me deep insight into the car I purchased also the finance options available.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fast efficient and informative
Thank you so much for the 5-star review! We're thrilled to hear that you found the process fast, efficient, and informative. It’s great to know we were able to provide you with the insights and finance options that worked for you. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car!
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