Kulwant, December 2024
"Nice selection of cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My first experience buying from Essex Prestige couldn’t have gone better. They had an excellent selection of cars, and the team at the dealership was fantastic. They arranged a test drive for the Mercedes EQC and made sure I never felt pressured or rushed, which I really appreciated. The car has been running perfectly since I got it, and I couldn’t be happier with my purchase!
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Aftersales from Essex Prestige in response to Nice selection of cars
Hi! Thanks so much for the fantastic review. We're so happy to hear that your first experience with Essex Prestige was such a positive one! It’s great that you had the chance to take the Mercedes EQC for a test drive without any pressure, and we're thrilled to know the car is running perfectly for you. We really appreciate your kind words, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy every drive in your new car!
Scottos, December 2024
"Great local dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Mercedes C-Class from Essex Prestige has been fantastic from the day I collected it. Thank you to the team for all their help and for making the process so easy.
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Aftersales from Essex Prestige in response to Great local dealership
Hi Scottos, Thanks so much for the great review, We're thrilled to hear that you're loving your new Mercedes C-Class! It’s fantastic that the team could make the process easy for you. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride and all the drives ahead!
Liam, December 2024
"Range Rover sport "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with my Range Rover. It’s been an amazing car since the day I got it. The team at the dealership was fantastic from start to finish. They made me feel welcome as soon as I arrived and were friendly and professional in their approach throughout. Everything was handled efficiently, and the entire process was smooth and hassle-free. I couldn’t be more pleased with both the car and the service I received.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Range Rover sport
Hi Liam, Thanks so much for the great feedback, We're so happy to hear that Dylan made your experience enjoyable, and that the Mercedes CLS was exactly what you were looking for! We truly appreciate your kind words and recommendation. If you need anything in the future, don’t hesitate to get in touch. Enjoy every drive in your new car!
Daniela, December 2024
"Dylan was really helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Dylan was really helpful when I went to Essex Prestige to buy my Mercedes CLS; he took the time to explain everything to me and arranged a test drive so I could get a feel for the car. The Mercedes ticked all my boxes from how it looked to how it drove; it was perfect. Highly recommended
+0 Found this review helpful
Aftersales from Essex Prestige in response to Dylan was really helpful
Hi there! Thanks so much for the fantastic review. We're so glad to hear that Dylan made your experience a great one! It’s awesome that the Mercedes CLS ticked all your boxes and that you enjoyed the test drive. We really appreciate your kind words and recommendation. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new ride!
GMC P, December 2024
"Smooth handover "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I highly recommend Essex Prestige for anyone looking for a seamless car-buying experience. From the moment I made my initial enquiry, the team was responsive, professional, and incredibly helpful. The entire process, from start to finish, went without a hiccup. When I collected my Peugeot Partner, I was thrilled; it’s not only a pleasure to drive, but it’s also a fantastic place to be. The car has exceeded all my expectations, and I couldn’t be happier with my choice. The team at Essex Prestige made the entire experience smooth and stress-free, and I would definitely return in the future!
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Aftersales from Essex Prestige in response to Smooth handover
Hi, Thanks so much for the wonderful review. We're thrilled to hear that your experience with Essex Prestige was seamless from start to finish! It's fantastic that the Peugeot Partner has exceeded your expectations and is a pleasure to drive. We're really glad the team made the process smooth and stress-free for you. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new ride!
Josephine, December 2024
"Beautiful car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Over the years, I’ve owned more than 12 Range Rovers, so when I decided it was time for a change, I knew I wanted something that would suit my needs for the future. With a lot of miles ahead of me next year, I made the decision to move to a hybrid model, and the Range Rover Hybrid was the perfect fit. The team at the dealership was exceptional throughout the entire process. They took the time to explain all the car’s key features, ensuring I understood how everything worked and how it would enhance my driving experience. They also walked me through the entire buying process, so I always knew what was happening at every step. I felt completely at ease, and their professionalism really stood out. Since getting the car, it’s been a great decision, offering both the performance and fuel efficiency I need.
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Aftersales from Essex Prestige in response to Beautiful car
Hi Josephine! Thank you so much for the wonderful review. It’s fantastic to hear that the Range Rover Hybrid is the perfect fit for your needs, especially with all the miles ahead! We're so glad the team could make the transition easy and ensure you were fully informed about all the features. It’s great to know you're enjoying both the performance and efficiency of your new ride. We really appreciate your trust in us, and if you need anything else down the road, don’t hesitate to reach out. Enjoy the journey ahead in your new hybrid!
Kent C, December 2024
"Nick was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I needed a new work vehicle and found a Ford Ranger at Essex Prestige while browsing online. When I saw the car in person, I was beyond happy to see that it was exactly as advertised; and actually looked even better than the pictures! I had the pleasure of dealing with Nick, who explained everything to me and answered all my questions with clarity and professionalism. Since getting the car, it’s made such a positive difference in my day-to-day, and I would highly recommend Essex Prestige to everyone!
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Aftersales from Essex Prestige in response to Nick was brilliant
Hello Kent, Thanks so much for the fantastic review. We're so happy to hear that the Ford Ranger exceeded your expectations in person! It’s great to know Nick took good care of you and made the whole process clear and easy. We're thrilled that the car is making such a positive difference for you, and we really appreciate your recommendation. If you ever need anything else, don’t hesitate to get in touch! Enjoy your new work vehicle
Rpm M, December 2024
"Everything was grand "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As part of my job, I source cars for customers, and I was looking for an Audi A6 when I came across one at Essex Prestige. The car was in pristine condition, and I knew my customer would love it. The team at Essex Prestige made the entire process incredibly easy, and my customer was absolutely over the moon with the car. I’m impressed with their service and will definitely be returning in the future!
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Aftersales from Essex Prestige in response to Everything was grand
Hello, Thanks so much for the great review. We're so glad to hear the Audi A6 was just what you needed for your customer! It’s awesome that the whole process was smooth and that your customer is happy with their new car. We really appreciate you trusting us and look forward to working with you again in the future! Don’t hesitate to reach out anytime.
Shaun H, December 2024
"As described "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
While browsing online, I came across a Mercedes X-Class at Essex Prestige, and it was everything I had been looking for. I visited the dealership to take it for a test drive, and I was instantly sold; it drove just as great as it looked. The team at Essex Prestige stood out from other dealerships with their relaxed approach and willingness to help at every step. I highly recommend them for anyone looking for top-notch service and great cars!
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Aftersales from Essex Prestige in response to As described
Hi Shaun, Thanks so much for the amazing review, We’re thrilled to hear you found the Mercedes X-Class you were looking for! It's great that the test drive lived up to expectations, and we're glad the team here at Essex Prestige could make the experience smooth and enjoyable for you. We really appreciate your recommendation and look forward to helping you again in the future. Enjoy your new ride!
Louise, December 2024
"Highly recommended "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Huge thanks to the team at Essex Prestige for making the purchase of my Range Rover so simple! They handled everything quickly and efficiently, and the car was ready right on time. Since getting it, the Range Rover has exceeded all my expectations. When I next need a new car, Essex Prestige will be my first choice.
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Aftersales from Essex Prestige in response to Highly recommended
Hi Louise, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that your Range Rover purchase went smoothly and that the car has exceeded your expectations. It’s great to know that our team could make the process quick and efficient for you. We can’t wait to assist you again when the time comes for your next car. Thanks again for choosing Essex Prestige—we’re so glad to have earned your trust, and we look forward to seeing you again soon!
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