Lee, January 2021
"I recently bought a really great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a really great car from Essex Prestige, It is a beautiful Mercedes E220. While I was discussing both over the phone and in person I received a really good service from the sales guys. I felt very safe with all the covid restrictions put in place when I did end up going on site. I have actually used them before to buy my last car and I will defo use again and continue to recommend.
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Aftersales from Essex Prestige in response to I recently bought a really great car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Parbinder, January 2021
"went above and beyond for us"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
only done a few trips out due to lockdown but its running well, Victor personally looked after us. He even opened up on a Sunday for us I found that just brilliant service. All documents went through fine they helped us with all the paperwork, it was a very smooth and easy process. Email exchange was very pleasant before we went down as well. I have recommended already to friends as I am really impressed. All paperwork got posted to us as promised really happy with everything.
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Aftersales from Essex Prestige in response to went above and beyond for us
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Samuel, January 2021
"Just brilliant service received by Reece"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am absolutely loving my new car. Just brilliant service received by Reece! fair play to him, I cant fault him in the slightest. It was the first time we have come across Essex Prestige but it certainly wont be the last. Really happy with everything cant give any less than top marks. Cant wait for the weather to improve so I can really start to enjoy it properly.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Just brilliant service received by Reece
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Chloe, January 2021
"Totally would use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had an excellent experience at Essex Prestige. I am really happy with how everything went, We would totally would use again. Im absolutely Loving driving our Mercedes it is so nice to be in. Thanks again.
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Aftersales from Essex Prestige in response to Totally would use again
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Amy, January 2021
"Very impressive service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
very impressive service by everyone who looked after us, we are only round the corner so will absolutely be using again! Our Range Rover Vogue is driving very well. no complaints what so ever. I am extremely happy with the service throughout. Highly recommended.
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Aftersales from Essex Prestige in response to Very impressive service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ben, January 2021
"Love my Audi S4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I received a very good service when I was buying my Audi S4 from Essex Prestige. All the guys were helpful & friendly throughout. I will happily use again after my experience with them this time.
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Aftersales from Essex Prestige in response to Love my Audi S4
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Raj, January 2021
"Excellent service and very friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from Victor who made the p.x and buying easy and comfortable, very helpful and informative.
Made to feel very welcome by all the staff and I would fully recommend Essex prestige
+0 Found this review helpful
Aftersales from Essex Prestige in response to Excellent service and very friendly
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adrian S, January 2021
"Very professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very professional and smart looking showroom with plenty of high quality cars. The staff were very friendly and helpful.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very professional
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon, January 2021
"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought an Audi Q7 from here. No problems at all, didnt physically see the car in person but however, i was sent some quality videos from Victor who ensured i had a smooth purchase from start to finish. And due to the distance he even arranged for the car to be delivered for a reasonable price! 5/5
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Corey, December 2020
"Everything was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
really enjoying my car everything was great, the people were lovely who I spoke to when I was looking at cars. I would go back based on my experience and tell others in the area to use as well.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Everything was great
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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