Adem N, September 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was 5/5 and very nice team
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Aftersales from Essex Prestige in response to 5/5
Hi Adem, Thank you so much for your kind words! We’re thrilled you had a 5-star experience and that our team made such a positive impression. It was a pleasure helping you, and we’re always here if you need anything in the future.
Christopher L, September 2025
"Customer service was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had a couple of issues with the car so I'll be calling Essex Prestige shortly. The customer service was great on the day though. Happy to give 4 stars.
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Aftersales from Essex Prestige in response to Customer service was great
Hi Christopher. Thank you for your feedback and for highlighting our customer service! We’re sorry to hear about the issues with your car and appreciate you reaching out. Our team at Essex Prestige will be ready to assist you and get everything sorted as quickly as possible. We value your support and your 4-star rating!
Julie B, September 2025
"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The lads there were great, really helpful. It's a good car I'm happy. I'll give them 5 stars.
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Aftersales from Essex Prestige in response to Really helpful
Hi Julie, Thank you so much for your kind words! We’re thrilled to hear you’re happy with your car and that our team could help make the experience a great one. Enjoy your new ride, and we’re always here if you need anything in the future!
Sumanojh S, September 2025
"Range Rover Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was ok no issues.
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Aftersales from Essex Prestige in response to Range Rover Sport
Hi Sumanojh, Thank you for your feedback! We’re glad to hear everything went smoothly and that you’re happy with your Range Rover Sport. Enjoy your new car, and we’re always here if you need anything in the future.
Dean T, September 2025
"Clean and well presented cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a Sunday so it was quite busy but the lads were really good there. A warning light has come on though, so I'm going to speak to Essex Prestige about it. The cars there are clean and well presented, they have nice stock.
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Aftersales from Essex Prestige in response to Clean and well presented cars
Hi Dean, Thank you for your kind words! We’re glad you enjoyed your visit and liked our cars and stock. We’re sorry about the warning light and appreciate you reaching out, our team will be happy to assist and get it sorted for you. We look forward to helping you again soon!
Admir G, September 2025
"Hassle free buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great experience at Essex Prestige! The staff was friendly, professional, and made the whole process smooth from start to finish. They answered all my questions, offered a fair deal. I love my new car and would definitely recommend them to anyone looking for a hassle-free buying experience!
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Aftersales from Essex Prestige in response to Hassle free buying experience
Hi Admir, Thank you so much for your fantastic feedback! We’re thrilled to hear you had a smooth and enjoyable experience with our team, and that you love your new car. Your recommendation means a lot to us, and we’re always here to help whenever you need. Enjoy your new ride!
Richard K, September 2025
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The sales team behaviour excellent even after sales
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Aftersales from Essex Prestige in response to Excellent
Hi Richard, Thank you for your kind words! We’re delighted to hear you had a great experience with our sales team and that our support continued even after your purchase. We really appreciate your feedback and are always here if you need anything in the future.
Katie T, September 2025
"5 star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience was really really good. I'd give them 5 stars.
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Aftersales from Essex Prestige in response to 5 star experience
Hi Katie, Thank you so much for the 5-star review! We’re thrilled to hear you had a really great experience with us. We truly appreciate your support and look forward to helping you again in the future!
Steven M, September 2025
"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Spot on experience, couldn't fault it at all and the pickup has been absolutely brilliant. The staff were alright - let me look around it, did my own thing and had a laugh in the process. It was dead easy to be honest.
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Aftersales from Essex Prestige in response to Spot on
Thanks so much for the great review! We’re glad to hear everything was spot on and that you’re loving the pickup. Happy we could make the process easy and even give you a laugh along the way. Enjoy the new wheels and we hope to see you again in the future!
Harrison W, September 2025
"Tesla Model Y"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car had an issue with the armrest so I took it to a local garage to get fixed, and Essex Prestige reimbursed me which was appreciated. It was an online sale - the process was pretty straight forward and the car was cleaned in and out when it was delivered.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Tesla Model Y
Thank you for your kind words Harrison! We’re glad the process was straightforward and that the car arrived clean and ready to go. We’re happy we could sort the armrest issue for you too. Enjoy your car and drive safely!
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