Mr S, February 2025
"Spot on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues had in my experience with the guys at Essex Prestige, particularly Dylan he was spot on. The car I bought from them last month was a Nissan Navara, other than a minor issue with the window the vehicle is pretty good and I'm happy with it.
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Aftersales from Essex Prestige in response to Spot on 👍
Thank you for your kind review! We’re so glad to hear that Dylan provided you with great service and that you’re happy with your Nissan Navara. We appreciate you bringing the window issue to our attention and will make sure everything is addressed. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!
Mrs D, February 2025
"Nice people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige are good, they are nice people and provide a nice service to their customers.
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Aftersales from Essex Prestige in response to Nice people
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our team. We always aim to provide friendly and helpful service, and we truly appreciate your feedback. If you ever need anything in the future, don't hesitate to reach out!
Mr J, February 2025
"The Tesla is perfect! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I was buying my Tesla Model X from Essex Prestige, they were brilliant. I was trading in a car that we bought from a Audi Franchise and the service was on par to them. I would 100% return again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to The Tesla is perfect!
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our team. We always aim to provide friendly and helpful service, and we truly appreciate your feedback. If you ever need anything in the future, don't hesitate to reach out!
Mr S, February 2025
"Good recommendation"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended to Essex Prestige from someone, and it has been a great recommendation for me. The staff were all very good and lovely to deal with. The Mercedes I bought has been just what I was looking for and running as I would expect. I would recommend them to others, and I do check out there website regularly so I'm sure ill be back again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good recommendation
Thank you so much for your fantastic review! We’re thrilled to hear that the recommendation led you to us and that your Mercedes is exactly what you were looking for. It’s great to know that you had a positive experience with our team. We truly appreciate your recommendation, and we’ll be here whenever you’re ready for your next car!
Jack, February 2025
"Ford Transit "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige were very helpful and good to deal with whilst I was purchasing my Ford Transit for my business. It has been perfect for me, fits everything in well and hasn't let me down at all. Overall its been a very positive experience and would use them again for my vehicle needs.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Ford Transit
Hi Jack, Thank you so much for your kind review! We’re thrilled to hear that your Ford Transit is working perfectly for your business and that you had a positive experience with our team. We truly appreciate your feedback and would be more than happy to assist you again with any of your future vehicle needs. Enjoy your Transit, and thanks again for choosing Essex Prestige!
Trust L, February 2025
"VW Transporter - All good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to VW Transporter - All good!
Thank you so much for the 5 star review, it means the world to us. We are pleased to hear the VW Transporter is all good. Hope to be able to serve you again in the future.
Mr J, February 2025
"Great experiance "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My finance company Carfinance247 sourced the Nissan Navara from Essex Prestige and I'm very happy with the whole experience. The customer service you receive from their staff is great and the car itself is in a god condition, I have a minor issue with the window, its takes ages to go up and down but its not causing me any stress. I would consider using them in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great experiance
Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you’re happy with both the car and the service you received with us here at Essex Prestige. We appreciate your understanding regarding the window issue, if you ever need assistance with it just get in touch. It’s great to know you would consider us in the future – we’d love to help you again whenever you're ready. Thanks again and enjoy your Nissan Navara!
Mrs C, February 2025
"They make it very easy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I bought my BMW X2 from Essex Prestige the staff who I dealt with made the whole process very easy, they are also so lovely to deal with. Post sale we have had a slight issue, something was missing from the car, but my son has bought a new one and Essex Prestige have said they will refund this cost back to us. Would use them again😊
+0 Found this review helpful
Aftersales from Essex Prestige in response to They make it very easy!
Thank you so much for your wonderful review! We're so glad to hear that the car-buying experience was smooth and that you enjoyed working with our team here at Essex Prestige. We're also happy to have been able to assist with the missing item and appreciate your understanding. It’s great to know you’d consider us again in the future – we look forward to helping you or your family with any future car needs!
Mr A, February 2025
"Overall perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Other than missing my user manual which they are getting sent to me the car and the experience with Essex Prestige has been overall perfect.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Overall perfect
Hi, Thanks for taking the time to leave your review, its very much appreciated. Sorry that you haven't received your user manuel, we will get this chased up for you.
Mr L, February 2025
"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my Ford Transit from Essex Prestige back in January and it has been running just as it should and suits my work needs perfectly. The guys were fantastic to deal with and would love to return and 100% recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic!
Hi, Thank you for taking the time out to write such a wonderful review. We are so please the Transit is running as it should and its suiting your needs. We would love to serve you again in the future and thank you for the recommendation it truly means allot.
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