Matthew C, January 2025
"Nissan navara "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service and sorted and driven away in a few hours
After it was serviced
10 out 10 for me
Will be back to buy another soon
+0 Found this review helpful
Aftersales from Essex Prestige in response to Nissan navara
Hi Matthew, Thanks so much for the fantastic review! We’re thrilled to hear everything was sorted quickly and that you're happy with the service. Looking forward to helping you with your next purchase soon!
Alexander R, January 2025
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guys couldn't have been any better, it was the perfect service and my BMW has been all good. Spot on experience.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Spot on
Hello Alexander, Thanks for the amazing review! We’re so glad to hear you had a perfect experience with us and that your BMW is running great. If you ever need anything, don’t hesitate to reach out!
David H, January 2025
"Getting on well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm getting on well with my Land Rover Discovery.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Getting on well
Hi David, thanks for taking the time to leave this review, we are glad you are getting on well with your Land Rover Discovery. If you need anything or have any questions please feel free to reach out.
Raymond L, January 2025
"We love our Ford"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We love our new Ford S-Max from Essex Prestige, it's been brilliant. There is one issue with one of the doors not opening with the key fob, but I took out a warranty that covers this. The customer service from the team was fantastic.
+0 Found this review helpful
Aftersales from Essex Prestige in response to We love our Ford
Hi Raymond, Thanks so much for taking the time to leave this great review. We're happy to hear that you love your new Ford S-Max and that the team here at Essex Prestige has been fantastic to deal with. If you need anything, don't hesitate to reach out.
Business, January 2025
"Online purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Although I didn't meet the team personally because I did the sale remotely, everything was as agreed and I had the Ford Transit delivered.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Online purchase
Hello, thanks for the review; it's very much appreciated. We're pleased to hear your remote sale was a positive experience. Hope all is well with the Ford Transit, and thanks for choosing us here at Essex Prestige
Will, January 2025
"Warranty fulfilled great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These guys have spent £££’s on rectifying various issues on my car since purchasing last November. I’m extremely happy with the fact they sorted all issues out under warranty for me and all the time spent in dealing with a very upset customer. I would 💯 recommend them to anyone.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Warranty fulfilled great service
Hi Will, Thanks so much for this amazing review! We are so pleased you're happy with your experience and that we were able to sort out all of the issues for you. We hope we'll be able to serve you again in the future.
Willim B, January 2025
"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience was good and the car performing well.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good experience
Hello William, Thanks for the wonderful review. We are pleased that your experience with us here at Essex Prestige was a good one and that the car is running well for you. If you need anything, don't hesitate to reach out!
Yvonne N, January 2025
"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good with my Audi Q7. I did have to bring the car back shortly after purchasing it to get something checked out but the car has been fine since.
+0 Found this review helpful
Aftersales from Essex Prestige in response to So far so good
Hello Yvonne, Thanks for taking the time to leave us this review. We are so pleased to hear all is good with the Audi Q7. We do hope we'll be able to serve you again in the future.
Ashley D, January 2025
"Nick was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A month on, and everything is going really well. The car is great and I've no complaints at all. Even though it was the last working day before Christmas when I visited Essex Prestige, I thought it was all handled well. I was offered a test drive but didn’t end up taking one as I was choosing between two options. I was passed the keys to both and started them both up which was enough for me. Nick was fantastic, he knew exactly what he was doing and answered all my questions. It can be stressful buying a car, but this was a really good experience. No reason not to give 5 stars.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Nick was fantastic
Hi Ashley, Thanks for the detailed and wonderful review. We are pleased to hear that Nick was fantastic with you and was able to answer all your questions. Buying a car can be very stressful, and we're so glad we could make it less stressful for you. Thanks for the 5 stars! We look forward to serving you again in the future.
Shaun S, January 2025
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Mercedes has been spot on. There were a couple of small issues, like the missing locking wheel nut and the memory card without the sat nav, but otherwise, it’s been fantastic. The car is stunning, and I’ve been getting loads of compliments on it. The customer service from Nick was amazing, he was dead helpful and absolutely class with excellent communication throughout the process.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Spot on
Hi Shaun, We are pleased that the Mercedes has been spot on for you. Sorry there have been a couple of small issues. Please reach out to us, and we'll see if we can assist with these. Nick will be so pleased to hear your kind words, and we'll make sure they are passed along to him. Thanks for the amazing review, and we hope to see you again in the future.
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