Daniel K, November 2021
"Range Rover Velar"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a wonderful Range Rover Velar from Essex Prestige. It is a beautiful car. Unfortunately, I had a few minor issues with the vehicle, however I got back in touch with Essex Prestige and they were more than happy to resolve these issues for me. I have now had the car back for a few weeks and I'm more than satisfied with the repairs. It drives like a dream and is highly enjoyable to be in. I am very pleased with the car and the service I have received from Essex Prestige, especially after the sale where it really counted. Great work!
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Aftersales from Essex Prestige in response to Range Rover Velar
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Amar K, November 2021
"really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was really good. The car is a great car, really nice inside and out and drives great too. And the customer service was really good, all very nice, helpful guys. 5/5 stars given for Essex Prestige.
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Aftersales from Essex Prestige in response to really good
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kevin J, November 2021
"class dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really friendly and welcoming dealership which sells a good selection of cars. Made up with my BMW, would definitely go back in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to class dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon F, November 2021
"nice little upgrade"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi TTS is a beautiful car, an excellent engine and a perfect drive. It's a nice upgrade for myself as I had an old Rx8 so its been nice to have something a bit more modern and newer. I've definitely been enjoying driving it, maybe been putting my foot down a little too often based on my fuel costs at the minute but its definitely been a lot of good fun!
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Aftersales from Essex Prestige in response to nice little upgrade
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon P, November 2021
"I love my car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love this car so much the car is such a super car and a very nice price too. I had a white BMW and then I saw my new car and I thought wow I need to have that so I went and got it!!! I park my car at the back of my shop before and now I park my new car at the front of my shop and everyone loves the car they always say whos is that car and its mine!! everybody loves the car !!! the lady who sold me the car she was very nice and helpful and she did it very quick on the same day and then I drove away in my new car on the same day!!!
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Aftersales from Essex Prestige in response to I love my car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kyle H, November 2021
"third car purchased"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my third vehicle from Essex Prestige a few weeks ago and as always, its great. I always go back to Essex Prestige as they sell fantastic cars and do so in such a polite and professional manner. The staff are just great, they are educated on the cars and provide a smooth transaction every time. The Mercedes I purchased on this occasion has been great fun, I've definitely enjoyed cruising around in it.
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Aftersales from Essex Prestige in response to third car purchased
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Michael B, November 2021
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Merc from Essex Prestige and the whole experience has been wicked, cant fault a thing. The car is well nice, drives like a dream. And the customer service was top notch too, Everything was sorted quickly and easily and the car was just as described, all clean and tidy too. Cant fault a single thing.
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Aftersales from Essex Prestige in response to Perfect
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Constantinos K, November 2021
"A* Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A* Dealership. The cars been driving smoothly. Customer service all really good, especially by Reece, he really looked after me and sorted all the finance out for me which meant I could sit back and relax throughout the whole thing. I highly recommend visiting Essex Prestige for your next car purchase.
+0 Found this review helpful
Aftersales from Essex Prestige in response to A* Dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Phillip S, November 2021
"the perfect car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a lovely Merc from Essex Prestige, I've been having so much fun in it! I cant help not too... its the perfect car! It was presented perfectly, all in pristine condition. I've loved the buying process throughout and am so pleased that it is now mine! I've given 4/5 as there is always room for improvement 😆😆
+0 Found this review helpful
Aftersales from Essex Prestige in response to the perfect car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark G, November 2021
"lovely job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant as always. Bought a couple of cars from Essex Prestige and they've always been fantastic. The cars are always in great shape and the service is always great too. Quick, easy and hassle free. Definitely a 5 star experience.
+0 Found this review helpful
Aftersales from Essex Prestige in response to lovely job
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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