4.5 Good communication, finance and trade in organised quickly - only improvement is make is speed up of buying process when I came in and follow up on scratches from bodywork - as that still needs to be sorted. Both the team on the phone and in person had great positive attitudes and provided great customer service during the interactions.

I have dealt with Essex Prestige a handful of times now, the vehicles I get are always great and never have any issues. It is usually Dylan that I deal with he always provides top level customer service. He is friendly and helpful and all round a true professional. The Range Rover I purchased this time is great, very pleased with it. Will of course be using essex prestige again and again in the future.

5

5, very streamlined service from start to finish

Car was cleaned spotlessly for me before I left with it. The process went smoothly from start to finish, never had any issues. Since having the car it has been fine, really pleased with it. Can't fault.

It is my partner who mainly drives the vehicle. She is thoroughly enjoying it and has had no issues, truly living the dream! My friend and I went to the dealership to collect the car, and the staff we dealt with could not have been more helpful. From the moment I walked in, I could tell what good people they were. They were not at all pushy or trying to put pressure on the sale. I could tell from their attitude that they genuinely cared about us as customers. I have already recommended the dealership to others and would definitely consider buying a car for myself from there. It has been a wonderful experience.

Customer service was brilliant, I have no complaints. Been using the Transit pretty much everyday since having it for work and I haven't had any issues with it. Would 100% consider using these guys again in the future if needed.

It was a quick turnaround, the car was all cleaned for me before I left with it. And so far not had any issues, pleased with the car. I'd say it was a good experience overall with essex prestige I don't have any complaints.

I recently purchased a BMW 2 Series and I’m really enjoying it. Everything is great with the car and I’ve had no issues. My experience at this dealership was definitely one of the best. The customer service was excellent and the staff were all friendly and professional. What really made them stand out was that there were a few minor issues with the vehicle before I collected it, such as a few small dents. They made sure to sort everything out to a high standard before I picked up the car, which I really appreciated and it made me feel like a valued customer. I would highly recommend this dealership.

Very happy with my van that I got. Had a couple of problems with it afterwards but they sold me a years warranty which hopefully will help me get these things sorted. They have some beautiful vehicles in their stock