The car had an issue with the armrest so I took it to a local garage to get fixed, and Essex Prestige reimbursed me which was appreciated. It was an online sale - the process was pretty straight forward and the car was cleaned in and out when it was delivered.

It was a good experience and I'm in the process of buying a van from them too. The car is lovely but it's been in an accident so it's out of action currently. I tried to complete the purchase online and it didn't work - I called and Dylan talked me through the whole process, which was pretty quick. 5 star review.

Avoid this company. We leased a car from them and it’s been a nightmare since day one. The vehicle was delivered with: • NO charging cable (for a fully electric car!) • A snapped rear wheel •A missing wheel nut • A ripped rear seat belt • Worn-out rear brake pads that screech every time you brake • Old wipers so loud you can hear them from a distance When we reported all this, they simply didn’t care. They were friendly and helpful right up until the deal was signed. Save yourself a stress.

The car has been fine so far but the engine light has come on so I'll call them about it shortly. The staff were nice and friendly, they sorted me out on the day.

I'm going back there next week to get a small issue looked at, but they have been great so far. Dylan I dealt with was really good - top service.

My experience buying the car was pretty straight forward. I am experiencing some issues though - when I got home there was a crack that was getting worse and there has been a lot of back and forth trying to get it sorted out. The sales staff were nice, and they helped sort most of the issues there and then. I love the car and I think it's great, I'm just marking them down because of the issues I'm experiencing.

Everything was good. There was a small issue with the car but it hasn't been dealt with yet. I'll send them a text to remind them. The sales staff were perfectly fine. I'd give them 5 stars.

The purchase experience was brilliant. I dealt with Naz who was very professional and a great guy. The van has been absolutely great - there was a couple of issues at the beginning but they sorted themselves out. One slight improvement would be to offer more of a personal experience - I would have liked to ask my salesman more questions on the test drive etc, but they were very busy. I'd give them a strong 4.

The sales staff were quite good, there was a 3 hour wait on the handover of the car though, but they were busy. The car has been great with no issues - so far so good. I'd definitely consider going back there in the future.

Amazing experience. I cannot fault the guys at all. We dealt with Naz and Sam who really looked after us. I took the car back after purchase because I noticed a few issues, and they sorted everything out no questions asked. It's a lovely car and everyone has complimented it. I've recommended them to everyone I can!