I was happy with the customer service provided. A friend had visited the dealership previously and recommended Essex Prestige to me. I originally went to the dealership to look at a BMW I had seen online, but when I got there, I thought it was not big enough. Then I saw the Audi E-tron, which is the perfect size, and I am really glad I purchased it.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Really glad I purchased it.
Hi Charlotte, Thank you so much for your kind words and for choosing Essex Prestige based on your friend’s recommendation! We’re delighted to hear you found the perfect car with the Audi E-tron and are happy with the customer service you received. Enjoy your new car, and if you need anything, we’re here to help!
Land Rover Discovery
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to 5
Hi Tracy, Thank you for the 5-star rating! We hope you’re enjoying your Land Rover Discovery. If you need any assistance, just let us know!
Everything has been perfect with my BMW 8 SERIES, it's a nice car. I don't remember the salesman's name but I can remember he was tall, he was great to deal with. I'm just waiting for my log book to arrive.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Perfect
Hi Ismail, Thank you for your kind words! We’re thrilled to hear you’re enjoying your BMW 8 Series. We’ll pass your compliments on to the team. We’ll check on your log book and get it to you as soon as possible. If you need anything else, just let us
Rating of 4. Very informative when viewing the car, but when we arrived at the agreed time to collect, they wasn't ready for us. By the time they were ready it seemed very rushed to complete the handover as it was home time! Still waiting on the promised drivers foot well mat to arrive!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Very informative
Hi Chloe, Thank you for your feedback and for the 4-star rating. We’re glad you found the viewing informative but sorry for the delay and the rushed handover at collection. If there’s anything else we can do, please let us know!
The customer service at Essex Prestige has been good. I have had an issue with the car, but it is being resolved through the dealership. I would give it four stars; it would have been five if I had not had the issue.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to 4 stars
Hi Jordan, Thank you for your feedback and the 4-star rating. We’re glad you’re happy with our customer service and are working hard to resolve the issue with your car. We appreciate your patience and If you need any further help, just let us know.
I have been really enjoying the car. My experience was good and I have no complaints. I would definitely return in the future if I were to buy another car.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Really enjoying the car
Hello Daniela, Thank you for your wonderful feedback! We’re so happy to hear you’re enjoying your car and had a good experience with us. We look forward to helping you again whenever you’re ready for your next vehicle!
The Maserati Levante has been wonderful. The salesman Dylan has been fabulous and went above and beyond for me. He could not have done any more.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Dylan has been fabulous
Hello Sandeep, Thank you so much for your kind words! We’re thrilled to hear you’re loving your Maserati Levante and that Dylan went above and beyond to help you. We’ll be sure to pass on your compliments to him! If you ever need anything, just let us know.
I have bought about four cars from Essex Prestige and the customer service has been really good every time I have been there. Really good guys.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to 4th car from Essex prestige
Hi Regerio, Thank you so much for your continued support! We’re delighted to hear you’ve had a great experience with us every time. We really appreciate your kind words about the team! Looking forward to helping you with your next car.
My experience with them was average to be honest. I got a car originally from them but it developed a fault, we went back and forth and decided to get another car, but that has had to go into the garage too. I did purchase the extended warranty and I've had to go through that for ease. The one redeeming feature was the guy I dealt with Dylan was great in terms of communication.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Dylan was a great communicator
Thank you for your honest feedback. We’re sorry to hear you’ve experienced issues with both cars, but we’re glad Dylan was able to keep communication clear and helpful throughout. We appreciate your patience and hope to improve your experience going forward. Please don’t hesitate to reach out if we can assist further.
They were really accommodating and helpful. The car is excellent - I haven't done many miles so far but I'm enjoying it. The keyless door entry isn't working though - I will contact them about it shortly. I dealt with Dylan who was absolutely spot on.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Dylan was absolutely spot on
HI Simon, Thank you for your kind words! We’re glad to hear you’re enjoying your car and that Dylan provided excellent service. Sorry to hear about the keyless door entry — please do get in touch, and we’ll be happy to see if we can help get that sorted for you.
PRESTIGE CAR DEALER BASED IN ESSEX
If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1390 | |
Very Good | 185 | |
Average | 2 | |
Poor | 2 | |
Terrible | 6 |
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.