1,585 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,585 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"Really glad I purchased it."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was happy with the customer service provided. A friend had visited the dealership previously and recommended Essex Prestige to me. I originally went to the dealership to look at a BMW I had seen online, but when I got there, I thought it was not big enough. Then I saw the Audi E-tron, which is the perfect size, and I am really glad I purchased it.

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Aftersales from Essex Prestige in response to Really glad I purchased it.

Hi Charlotte, Thank you so much for your kind words and for choosing Essex Prestige based on your friend’s recommendation! We’re delighted to hear you found the perfect car with the Audi E-tron and are happy with the customer service you received. Enjoy your new car, and if you need anything, we’re here to help!

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Land Rover Discovery

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Aftersales from Essex Prestige in response to 5

Hi Tracy, Thank you for the 5-star rating! We hope you’re enjoying your Land Rover Discovery. If you need any assistance, just let us know!

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been perfect with my BMW 8 SERIES, it's a nice car. I don't remember the salesman's name but I can remember he was tall, he was great to deal with. I'm just waiting for my log book to arrive.

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Aftersales from Essex Prestige in response to Perfect

Hi Ismail, Thank you for your kind words! We’re thrilled to hear you’re enjoying your BMW 8 Series. We’ll pass your compliments on to the team. We’ll check on your log book and get it to you as soon as possible. If you need anything else, just let us

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"Very informative"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rating of 4. Very informative when viewing the car, but when we arrived at the agreed time to collect, they wasn't ready for us. By the time they were ready it seemed very rushed to complete the handover as it was home time! Still waiting on the promised drivers foot well mat to arrive!

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Aftersales from Essex Prestige in response to Very informative

Hi Chloe, Thank you for your feedback and for the 4-star rating. We’re glad you found the viewing informative but sorry for the delay and the rushed handover at collection. If there’s anything else we can do, please let us know!

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"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service at Essex Prestige has been good. I have had an issue with the car, but it is being resolved through the dealership. I would give it four stars; it would have been five if I had not had the issue.

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Aftersales from Essex Prestige in response to 4 stars

Hi Jordan, Thank you for your feedback and the 4-star rating. We’re glad you’re happy with our customer service and are working hard to resolve the issue with your car. We appreciate your patience and If you need any further help, just let us know.

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"Really enjoying the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been really enjoying the car. My experience was good and I have no complaints. I would definitely return in the future if I were to buy another car.

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Aftersales from Essex Prestige in response to Really enjoying the car

Hello Daniela, Thank you for your wonderful feedback! We’re so happy to hear you’re enjoying your car and had a good experience with us. We look forward to helping you again whenever you’re ready for your next vehicle!

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"Dylan has been fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Maserati Levante has been wonderful. The salesman Dylan has been fabulous and went above and beyond for me. He could not have done any more.

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Aftersales from Essex Prestige in response to Dylan has been fabulous

Hello Sandeep, Thank you so much for your kind words! We’re thrilled to hear you’re loving your Maserati Levante and that Dylan went above and beyond to help you. We’ll be sure to pass on your compliments to him! If you ever need anything, just let us know.

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"4th car from Essex prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought about four cars from Essex Prestige and the customer service has been really good every time I have been there. Really good guys.

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Aftersales from Essex Prestige in response to 4th car from Essex prestige

Hi Regerio, Thank you so much for your continued support! We’re delighted to hear you’ve had a great experience with us every time. We really appreciate your kind words about the team! Looking forward to helping you with your next car.

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"Dylan was a great communicator"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with them was average to be honest. I got a car originally from them but it developed a fault, we went back and forth and decided to get another car, but that has had to go into the garage too. I did purchase the extended warranty and I've had to go through that for ease. The one redeeming feature was the guy I dealt with Dylan was great in terms of communication.

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Aftersales from Essex Prestige in response to Dylan was a great communicator

Thank you for your honest feedback. We’re sorry to hear you’ve experienced issues with both cars, but we’re glad Dylan was able to keep communication clear and helpful throughout. We appreciate your patience and hope to improve your experience going forward. Please don’t hesitate to reach out if we can assist further.

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"Dylan was absolutely spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were really accommodating and helpful. The car is excellent - I haven't done many miles so far but I'm enjoying it. The keyless door entry isn't working though - I will contact them about it shortly. I dealt with Dylan who was absolutely spot on.

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Aftersales from Essex Prestige in response to Dylan was absolutely spot on

HI Simon, Thank you for your kind words! We’re glad to hear you’re enjoying your car and that Dylan provided excellent service. Sorry to hear about the keyless door entry — please do get in touch, and we’ll be happy to see if we can help get that sorted for you.

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1585 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1390
Very Good
185
Average
2
Poor
2
Terrible
6

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

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    Directors: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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