1,585 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,585 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"Helpful and friendly staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The van has been great - it didn't come with a spare wheel though which wasn't ideal. The staff were helpful and friendly too. I'd give them 4 stars.

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Aftersales from Essex Prestige in response to Helpful and friendly staff

Hi Roger, Thank you for your review and for choosing us for your van purchase! We're really glad to hear the van has been great and that you found our team helpful and friendly. We appreciate your honest feedback about the spare wheel – we'll certainly take that on board as we’re always looking for ways to improve. If there's anything we can do to help going forward, just let us know. Thanks again, and we hope you continue to enjoy the van!

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"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were good - they told me everything about the van, and made sure it was all cleaned on pickup. A sensor in one of the wheels is playing up and there's a leak in the roof though. I did ring Essex Prestige about it but I haven't heard back as of yet. My experience with them was fine.

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Aftersales from Essex Prestige in response to 4 out of 5

Hi Craig, Thanks for taking the time to leave your feedback. We're really pleased to hear you were happy with the service and that everything was explained clearly at pickup. We're sorry to hear about the issues with the sensor and the roof leak, and that you haven’t heard back yet. We’ll make sure this is followed up for you as soon as possible. If there’s anything else you need in the meantime, please don’t hesitate to get in touch.

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"The car is lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is lovely I'm enjoying it - it's just a weekend car for now! Dylan is the one who I dealt with - he was very friendly, calm and patient. I'd give them 5 stars.

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Aftersales from Essex Prestige in response to The car is lovely

Hello Gurol, Thank you so much for the great review! We're delighted to hear you're enjoying your new car – sounds like the perfect weekend drive! We'll be sure to pass your kind words on to Dylan – he’ll be thrilled to hear your feedback. Enjoy the car, and if you ever need anything, we’re here to help!

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"I'm enjoying the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've driven the car for a month and I'm enjoying it so far. Some of the paint is coming away in parts, but apart from that I'm happy with it. I dealt with Naz on the day and he was quite good but I did feel there was a bit of pressure to buy the car.

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Aftersales from Essex Prestige in response to I'm enjoying the car

Hi Joseph, Thanks for your feedback! We're glad to hear you're enjoying the car so far. Sorry to hear about the paint and that you felt a bit of pressure on the day — we’ll pass that on to the team to help improve the experience. If you need anything, feel free to get in touch!

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"Ford Transit Custom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased from Essex Prestige and the van is great, the sale went smoothly and Cam was fantastic

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Aftersales from Essex Prestige in response to Ford Transit Custom

Hello Nicholas, Thank you for the great feedback! We're so pleased to hear the sale went smoothly and that you're happy with the van. We'll be sure to pass your kind words on to Cam – he'll really appreciate it! Enjoy the van, and if you need anything in the future, we’re here to help.

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"Very smooth and informative process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, very smooth and informative process. Ensures that the car is in good working condition and all parts are clean. Great experience.

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Aftersales from Essex Prestige in response to Very smooth and informative process

Hi Kyle, Thank you for the fantastic review! We're really glad to hear you had a smooth and informative experience, and that you’re happy with the the car. We appreciate your kind words and hope you enjoy every mile!

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"Can't fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With the staff at Essex Prestige I can't fault them, they made me feel welcome, kept in touch throughout and made the buying experience easy and aggro free. Everything is all good with the vehicle as well since collection.

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Aftersales from Essex Prestige in response to Can't fault them

Hi Richard, Thank you so much for the great feedback! We're really pleased to hear you felt welcome and well looked after throughout the process. It's also fantastic to know everything’s going well with the vehicle since collection. If you ever need anything, we're always here to help!

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"Love it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far my new car from Essex Prestige is brilliant, I love it. There's been a slight issue since collection with an oil warning light on the dash, but this is getting resolved after speaking to the team at the dealership. Very good customer service during the sale as well.

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Aftersales from Essex Prestige in response to Love it

Hi Wesley, Thanks for the great review! We're really happy to hear you’re loving your new car. Sorry to hear about the oil warning light, but we’re glad our team is already getting that sorted for you. We also really appreciate your kind words about the customer service—it means a lot!

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience at the dealership was brilliant. I can't remember the name of the salesman, but he was very friendly and welcoming. They took me on a test drive to make sure I liked the car. I am finding the change to an electric car a bit 50/50, just in terms of charging it, but I would 100% use Essex Prestige again in the future.

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Aftersales from Essex Prestige in response to Brilliant

Hi Lee, Thank you for your wonderful feedback! We’re glad to hear you had a brilliant experience and felt welcomed by our team. We completely understand that switching to an electric car can take some getting used to, especially with charging, but we’re here to support you every step of the way. We look forward to helping you again in the future!

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"First electric car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first electric car, and it has been so much better. The salesman on the day of the purchase at Essex Prestige took me through all the features of the car, which was very helpful.

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Aftersales from Essex Prestige in response to First electric car

Hi Victor, Thank you for your lovely review! We’re delighted to hear your first electric car experience has been so positive. It’s great to know our salesman could help by explaining all the features — we want every customer to feel confident and informed. Enjoy your new car, and if you need anything, just let us know!

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
1585 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1390
Very Good
185
Average
2
Poor
2
Terrible
6

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

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