1,602 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,602 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"Kind and courteous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The van has been fine so far, I'm enjoying it The staff were kind and courteous too.

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Aftersales from Essex Prestige in response to Kind and courteous

Hi Jason, Thanks for your feedback! We’re glad you’re enjoying the van and that our team looked after you. Wishing you many happy miles ahead!

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"I am enjoying the car"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After the sale went through I did have an issue with the car which is currently ongoing but they are still dealing with it to their credit. I have had to call and chase them a couple of times to get it sorted though which hasn't been great. I am enjoying the car so far though.

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Aftersales from Essex Prestige in response to I am enjoying the car

Hi Ross, Thank you for your feedback. We’re glad you’re enjoying the car and appreciate your patience while we continue to resolve the issue. We’ll keep working to make sure everything is sorted as quickly as possible!

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"Car is good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is good, I've had no issues with it. 4 out of 5 stars.

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Aftersales from Essex Prestige in response to Car is good

Hi Steven, Thanks for your feedback! We’re glad you’re enjoying the car and really appreciate your patience while we get the issue fully sorted. We’ll make sure it’s resolved as quickly as possible

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"Tesla Model 3"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found them on Autotrader because I was after a specific Tesla - I had to travel a couple of hours to get there and I'm glad I did. The car has been pretty good so far, no issues to report.

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Aftersales from Essex Prestige in response to Tesla Model 3

Hi Ethan, Thanks for your kind words! We’re thrilled you made the trip and that the Tesla’s been running well. Enjoy the car, and we’d be happy to help again anytime!

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"3 stars"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The chap I dealt with didn't seem too experienced to be honest - I placed a deposit to hold the car on the Wednesday and at the weekend I was asked to place a deposit again. It took them a bit of time to track the money down which was a bit worrying. Apart from that, everything is fine with the car.

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Aftersales from Essex Prestige in response to 3 stars

Hi Keith, Thanks for your feedback! Sorry again for the mix-up with the deposit, but we’re glad everything worked out and that you’re happy with the car. Enjoy the drive!

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"The best company I've bought a car from"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are the best company I've ever bought a car from to be honest. I had a couple of problems with the car but they sorted them out straight away. The guy I dealt with was on the ball, we had a laugh, and they treated me properly. I've had no problems with the car at all touch wood! I'd give them 5 stars and I'd go back there again in the future when I need another car.

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Aftersales from Essex Prestige in response to The best company I've bought a car from

Thank you so much for the wonderful review Stacey! We're glad we could get everything sorted quickly and that you had a great experience with us. Enjoy your car, and we’ll be here whenever you’re ready for the next one!

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"Mercedes C Class Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five stars

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Aftersales from Essex Prestige in response to Mercedes C Class Purchase

Thank you for the 5-star review! We're so pleased you had a great experience with us. If there's ever anything you need, we're always here to help.

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"Smooth, on time delivery"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got the vehicle delivered without ever seeing it, which was a bit nerve-wracking. However, when it arrived it was great, exactly as pictured and described. I didn’t find anything hidden from me, it was spot on. I am really pleased with it and have had no issues at all. There was a bit of a wait and delay in getting the logbook and it could have been avoided if everything had been done properly, so that part was a hassle. However, it is all sorted now so I am happy.

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Aftersales from Essex Prestige in response to Smooth, on time delivery

Hi Rachel, Thank you for your honest feedback! We’re glad to hear you’re pleased with the car and that everything matched up as expected. We appreciate your patience with the logbook delay and are happy it’s all sorted now. If you need anything else, just let us know — we’re here to help!

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"5 very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found them very helpful, there was no pressure at any point, everything was fully explained, they went over and above my expectations. The vehicle is exactly what I wanted and was well presented. I'm really pleased I went to them.

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Aftersales from Essex Prestige in response to 5 very professional

HI Warren, Thank you so much for your kind words! We're delighted to hear we went above and beyond and that you’re happy with your vehicle. It was a pleasure helping you, and we’re always here if you need anything in the future!

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"Issues were eventually resolved"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is our first electric vehicle. It did take a bit of getting used to but we’re really enjoying it. It’s a great car and we can’t complain about it. The initial service was good, however there was an issue with one of the seats. When I asked the salesman how to move the seat, he said he didn’t know, which I found a bit strange as I feel a salesman should be familiar with how the car they’re selling works. We later realised, as we were driving away, that the seat was actually broken. This has since been sorted but I feel a little more honesty from the beginning would have helped and prevented the issue from becoming a problem. The car is now all sorted and everything else has been fine.

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Aftersales from Essex Prestige in response to Issues were eventually resolved

Hi Graham, Thank you for your honest feedback and for choosing your first electric vehicle with us. We’re glad to hear you’re enjoying the car and that the seat issue has now been resolved. We appreciate your comments about the initial experience — your feedback helps us improve, and we’ll make sure to pass this on to the team. If you ever need any assistance or have questions about your car, please don’t hesitate to get in touch.

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1602 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1403
Very Good
186
Average
5
Poor
2
Terrible
6

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

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