I want to express my gratitude to Essex Prestige for providing such a refreshing car-buying experience. I went there to purchase a Tesla Model X, and the car was in such impeccable condition that I couldn’t resist. I had the pleasure of working with Nick, who was truly outstanding. He’s highly knowledgeable, easygoing, and very efficient, making the entire process seamless and stress-free. I’m absolutely thrilled with my new car and would highly recommend Essex Prestige for their exceptional service!
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Aftersales from Essex Prestige in response to Couldnt be happier
Hello Ben, Thank you so much for your wonderful review! We're delighted that you had such a refreshing experience with us and that your Tesla Model X exceeded your expectations. Nick will be thrilled to hear your kind words—he takes pride in making the process seamless and stress-free. We're so happy that you're thrilled with your new car and appreciate your high recommendation. Enjoy every moment with your Tesla, and we look forward to welcoming you back in the future!
I was browsing online when I came across Essex Prestige and saw a Mercedes EQA that immediately caught my eye. The car looked perfect in the listing, so I decided to visit the dealership to inspect it in person. I was pleased to find that the car was exactly as described; pristine condition, just as I had hoped. This attention to detail really boosted my confidence in the dealership. The entire process from there was incredibly smooth and straightforward. The sales team was not only knowledgeable but also very accommodating. They took the time to answer all my questions and provided all the information I needed without any pressure. Even after the purchase was complete, their commitment to customer service didn’t stop; they were always quick to respond to any questions or queries I had.
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Aftersales from Essex Prestige in response to Always really responsive
Hello Stuart, Thank you for sharing your experience! We're thrilled that the Mercedes EQA caught your eye and that it lived up to your expectations in person. It’s wonderful to hear that our attention to detail boosted your confidence and that the process was smooth and straightforward for you. Our team here at Essex Prestige strives to provide knowledgeable and accommodating service, so we're glad we could make your visit enjoyable and pressure-free. We're always here to assist with any questions or queries, even after the purchase. Enjoy your new car, and we look forward to serving you again in the future!
Nick at Essex Prestige provided an outstanding experience from start to finish. I visited the dealership to take a look at a Tesla Model 3, and Nick’s expertise was immediately evident. He provided all the information I needed about the car and the buying process, ensuring I felt at ease from the moment I arrived. His transparency and honesty stood out, and I truly appreciated it. I’m thrilled with my new car and would highly recommend Essex Prestige for their excellent customer service and fantastic selection of vehicles!
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Aftersales from Essex Prestige in response to Nice selection of cars
Hi Gaudville, Thank you so much for your fantastic review! We're delighted to hear that Nick provided you with an outstanding experience and made you feel at ease throughout the process. His expertise, transparency, and honesty are qualities we truly value, and we're glad they stood out to you. It's wonderful to know you're thrilled with your Tesla Model 3, and we appreciate your high recommendation. Enjoy every drive in your new car, and we’re here for you anytime you need us!
I can't thank the staff at Essex Prestige enough for all their help while I was purchasing my Ford Ranger. They were incredibly knowledgeable and informative, and nothing was ever too much trouble. I absolutely love my car and would highly recommend the Essex Prestige to anyone looking for a new vehicle!
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Aftersales from Essex Prestige in response to How buying a car should be
Hello Mark, Thank you so much for your kind words! We're thrilled to hear that you love your Ford Ranger and had such a positive experience with our team here at Essex Prestige. It was our pleasure to assist you, and we're glad we could make the process smooth and enjoyable. Your recommendation means the world to us. Enjoy every moment with your new car, and we're always here if you need anything in the future!
A few years ago, I had a fantastic experience with Essex Prestige, so when I was in the market for a new car, they were my first choice. From the moment I arrived, I was made to feel welcome and valued as a customer. I appreciated being able to browse the forecourt at my own pace without any pressure. A Mercedes C-Class caught my eye, and its excellent condition and fair price made the decision easy. The team made the entire transaction enjoyable, and they were a pleasure to do business with. I have no doubt that I'll be back in the future!
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Aftersales from Essex Prestige in response to Only dealership I trust
Hello Jonnie, Thank you so much for your wonderful review and for choosing Essex Prestige again! We're delighted to hear that you felt welcomed and valued from the moment you arrived. It’s great to know that our relaxed atmosphere and the quality of our vehicles made your decision an easy one. We’re thrilled that you’re happy with your Mercedes C-Class and that the entire experience was enjoyable for you. We look forward to welcoming you back in the future—it's always a pleasure doing business with you!
Top marks for the lads at Essex Prestige, they sold me a brilliant Audi E-Tron. I did knock my wingmirror off the other day but of course that was my fault, Ill get that replaced when I can. Big thank you to everyone.
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Aftersales from Essex Prestige in response to Thank you
Hello Alexander, Thank you for your fantastic feedback! We're thrilled that you're loving your Audi E-Tron. Sorry to hear about the wing mirror. Big thanks from the entire team at Essex Prestige, and happy driving!
I drove away with my new pickup in June, and everything has been good but I'm still getting used to it. This is my first Ford Range, having driven an automatic before, so Ill see how I get on. The customer service was perfect everyone was super helpful. I was offered a test drive which helped my decision-making process, they even assisted with tax, and made the process simple and easy compared to the main dealers I'm used to. I didn't even know the dealership was so local to us. I will definitely be shopping here again. Plus, they even give you a follow-up call after the purchase to make sure everything is in order.
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Aftersales from Essex Prestige in response to Great dealership on our door step
Hello Matthew, Thank you for sharing your experience! We're so glad to hear that you're enjoying your new pickup and that our team could make the process smooth and easy for you. Transitioning to a Ford Ranger from an automatic is a big change, but we're confident you'll love it more each day. It’s great to know our local dealership surprised you in the best way. We're always here to help, and we look forward to seeing you again in the future. Enjoy your new ride, and thanks for choosing us!
A month on after buying my BMW and I'm happy with the purchase. I found Essex Prestige on Autotrader, it was like a hidden gem after seeing some of the cars they had in stock. I've driven it a fair bit and everything runs as it should. On arrival, the team was welcoming and gave me plenty of space to look around the car, which I didn't get from other dealerships before. They also took their time to talk me through the paperwork, which was nice so I wasn't left with any hidden surprises. I never give top marks but I'm happy with everything.
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Aftersales from Essex Prestige in response to Happy customer
Hi John, Thank you for your thoughtful review! We're delighted to hear that you're enjoying your BMW. It's great to know that our team made you feel welcome and gave you the space and support you needed to make the right decision. We always aim to keep things transparent, so we're glad there were no surprises. We truly appreciate your kind words. Enjoy every mile in your BMW, and we're here if you need anything.
My new Tesla has been fabulous and for now everything is good. I’ve taken it on a good long drive recently, to really get a feel for it and it performed perfectly. My wife drives the car as well, she comments all the time about how smooth the drive is. This is my first time owning an electric car, and the transition has been easier than I thought. The team was helpful in answering all my questions and offering me a test drive before committing to the car, which gave me confidence to make the switch. You can tell the car was well looked after, and it was nice to see the car was well presented on the day because when I arrived it had even been polished. 5 stars from me and my wife 👍
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Aftersales from Essex Prestige in response to First Tesla ⚡
Hello Madalina-Elena, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife love the Tesla and that the transition to an electric car has been smooth. We're glad we could help answer your questions and provide a test drive to boost your confidence. A big thank you from our team for the 5 stars—wishing you both many more enjoyable drives!
Nick was great and on point every step of the way. He did everything I asked in a good timely manner with no hard sell. The part exchange process was smooth, and the service was perfect. My Maserati Levante has been great and I'm enjoying what it has to offer. There was an issue with the reverse camera, but Nick helped me out and got this resolved.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to On point from the team at Essex Prestige
Hello Hitesh, Thank you so much for your kind words! We're thrilled to hear that Nick provided you with top-notch service and made the part exchange process smooth and hassle-free. It’s fantastic that you're enjoying your Maserati Levante, and we’re glad Nick was able to quickly resolve the issue with the reverse camera. If you ever need anything else, we’re here to help. Enjoy every moment with your Levante!
PRESTIGE CAR DEALER BASED IN ESSEX
If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1406 | |
Very Good | 186 | |
Average | 5 | |
Poor | 2 | |
Terrible | 6 |
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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