Sean L, February 2024
"Perfect experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was just perfect when I visited this dealership; there were no issues, and the team really made the effort to make sure we understood the paperwork. I've driven my Ford Ranger since day dot, and it is running well.
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Aftersales from Essex Prestige in response to Perfect experience!
Hi Sean, Thank you for your awesome review! We are thrilled to hear that everything was perfect when you visited us and that you had no issues with the process and our team was helpful and informative, and that they made sure you understood the paperwork full. We are glad that you are enjoying your Ford Ranger and that it is running well. We hope you have a great time with your new car and we hope to serve you again soon. 😊
Ryan J, February 2024
"Amazing car!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Tesla has been great since I got it in November. I though it was a very easy process from start to finish.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Amazing car!
Thank you for your review and for choosing Essex Prestige Ryan. We are happy to hear that your Tesla has been great and that you had an easy and smooth experience with us. We hope you enjoy your new car and we hope to serve you again soon. 😊
Paula H, February 2024
"Great service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After having my car for a number of months, I'm really happy with my Range Rover and the service the team provided.
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Aftersales from Essex Prestige in response to Great service
Thank you for your wonderful review Paula. We are delighted to hear that you are really happy with your Range Rover and that you had a great service from our team. We appreciate your feedback and your loyalty. We hope you have a fantastic driving experience with your new car and we hope to serve you again soon here at Essex Prestige 😊
Lee S, February 2024
"I felt very comfortable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I haven't purchased a car from here before, so I didn't know what to expect, but straight away I felt comfortable with what the guys had to say about the cars I was interested in. Out of all the cars, the BMW 116 piqued my interest. After giving it a once over, I went ahead with it. I got the car late last year, and It's had no issues.
+0 Found this review helpful
Aftersales from Essex Prestige in response to I felt very comfortable
Hi Lee, Thank you for your great review. We are glad to hear that you felt comfortable with our staff and that they gave you honest and helpful information about the cars you were interested in. We are happy that you found your ideal car in the BMW 116 and that you had a smooth and satisfying experience with us here at Essex Prestige. Hope you enjoy your new car and we hope to serve you again soon. 😊
Mark A, February 2024
"Porsche Panamera"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was in the market for a specific Porsche Panamera, and I was struggling to find one until I came across one at Essex Prestige. Before making the 2-hour trip up to view the car, I did call up and ask all the questions I felt were necessary when enquiring about a car. Once I was happy with all the answers to my questions, I made the trip up. There was no hard sell, and I could look around the car at my own pace. The team also let me and my friend take it out on a test drive on our own, which was a nice touch because it allowed me to get a real feel for the car. Once I got back to the test drive, I went with it and arranged for it to be delivered. I'm happy with the car and the service; I will 100% return here in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Porsche Panamera
Thank you for your excellent review and for choosing Essex Prestige Mark. We are delighted to hear that you found the exact Porsche Panamera that you were looking for and that you had a smooth and satisfying experience with us. We are glad that you appreciated our no-pressure approach and that you had the opportunity to look around the car and take it for a test drive on your own. Very happy to hear that you are extremely happy with the car and the service. We appreciate your loyalty and your recommendation. We hope you have a wonderful driving experience with your new car and we look forward to serving you again soon. 😊
Danut, February 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service and great cars ⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Hi Danut, Thank you for your review and for choosing Essex Prestige. We are happy to hear that you had a great service and that you liked our cars. We appreciate your feedback and your rating. We hope you enjoy your new car and we hope to serve you again soon. 😊
Patrick J, February 2024
"Happy with my van "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm happy with my choice of van. I went for the Citroen Dispatch, and it's safe to say it gets the job done. I was very impressed with the service from the team; everything was made quick and easy.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happy with my van
Good Morning Patrick, Thank you for your positive review and for choosing Essex Prestige. We are glad to hear that you are happy with your choice of van and that the Citroen Dispatch meets your needs. Glad to hear that you were impressed by the service from our team and that they made everything quick and easy for you. We appreciate your feedback and your loyalty. We hope you have a great time with your new van and we hope to serve you again soon. 😊
Mr B, February 2024
"Great lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went down to this dealership on Friday, and I picked it up on Saturday. The lads did a great job, and I thought the whole process was streamlined. I've put plenty of miles on the car since, and the car has been perfect.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great lads
Thank you for your awesome review and for choosing us here at Essex Prestige. We are thrilled to hear that you had a fast and smooth experience with us and that our staff did a great job for you. We are very happy that the car has been perfect for you and we greatly appreciate your feedback and your loyalty. We hope you enjoy your new car and we hope to serve you again soon. 😊
Robyn T, February 2024
"Happy with my choice 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm happy with my choice to purchase my Range Rover Sport from here. My experience as a whole was really easy and I was impressed with the level of customer service that the team provided me.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happy with my choice 😊
Hi Robyn, Thank you for your positive review. We are glad to hear that you are happy with your choice to purchase your Range Rover Sport and that you had an easy and satisfying experience with us. We are glad you were impressed by the level of customer service that our team provided you. We appreciate your feedback and your loyalty. We hope you enjoy your new car and we hope to serve you again soon. 😊
Lorraine W, February 2024
"Very welcoming team!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was made to feel very welcomed when I stepped foot in the dealership, which was a good first impression since I haven't purchased a car from here before. I felt that any questions I had about the cars, I could approach anyone, and they would be able to answer all my questions. It was especially nice to know that I wasn't being pressured to buy a car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very welcoming team!
Hi Lorraine, Thank you for your lovely review. We are delighted to hear that you felt very welcomed and comfortable when you visited us, and that our staff was friendly and knowledgeable and that they answered all your questions. We are happy that you appreciated our no-pressure approach and that you could browse our cars at your own pace. We appreciate your feedback and your loyalty. We hope you enjoy your new car and we hope to serve you again soon here at Essex Prestige😊
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