Azad K, April 2022
"Rhianna did a great job! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Rhianna did a fantastic job when I bought my Mercedes. She was very knowledgeable and helpful, she showed me the car in great detail and left no stone unturned. I knew exactly what I was buying... I basically knew the car like the back of my hand by the time the sale was finished! I cannot find a fault with the dealership and will be recommending to friends and family!
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Aftersales from Essex Prestige in response to Rhianna did a great job!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jason D, April 2022
"Highly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really enjoying my BMW, its a really smart car with good potential. Everything's running well with no problems to report! Its so comfortable inside and gives that prestige feel. The customer service was brilliant, the guys were really helpful, and it was a very quick transaction. I would definitely recommend as I had such a good experience!
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Aftersales from Essex Prestige in response to Highly Recommend
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kieran K, April 2022
"Cannot commend them enough! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was really happy with my BMW that I recently purchased from Essex Prestige, it drives so well and has a lot of power to give! The customer service was brilliant from the start to finish, I cannot commend them enough. I would 100% return when I'm ready for an upgrade!
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Aftersales from Essex Prestige in response to Cannot commend them enough!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
L. K, April 2022
"Super Service by Essex Prestige!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Merc GLC. My salesman was absolutely fantastic I couldn't have asked for anymore... he made sure the car was spotlessly clean for me and did all the paperwork prior to the collection. Everything I asked was fulfilled and the salesman went above and beyond to ensure the smoothest sale. I highly recommend using Essex Prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Super Service by Essex Prestige!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
L. K, April 2022
"Got issue sorted straight away!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really pleased with how quickly the issues with my car was resolved. It was fast and the work to a high standard, they did more than I expected and ensured a thorough check out before returning it. Everything has been running smoothly ever since, I am really impressed and would pass on the recommendation.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Got issue sorted straight away!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Connor D, April 2022
"No issues in recommending!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From start to finish I could not fault Essex Prestige, the service was fantastic. I purchased a Ford Focus ST and its perfect I couldn't have asked for anything more, I'm really pleased with both the dealership and car and would have no issues in recommending.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No issues in recommending!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stewart B, April 2022
"No pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very pleased with the service provided by Essex Prestige I did not feel under pressure one bit. The salesman just gave me the keys and let me do my own thing which was nice. He was there when I needed him, but he wasn't constantly looking over my shoulder, I was allowed as long as I wanted to view the car and went back to him with some questions before I had made my mind up. Of course I decided to buy the Mercedes, it was perfect both inside and out and ticked all the boxes!
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Aftersales from Essex Prestige in response to No pressure
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Patrick. M, April 2022
"Lots of compliments on my car! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am loving my C220d that I recently purchased from Essex, I have had so many compliments on how nice the car looks, so it has been a great addition! The service was just as good, they were all really friendly and didn't mess about one bit. It was a really fast process and I was in and out within a few days. All in all it has been a very successful purchase. I will definitely be back, and have already recommended others as to where I got my beauty from!
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Aftersales from Essex Prestige in response to Lots of compliments on my car!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, April 2022
"No messing about, very easy purchase! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
There was no fussing or messing about, it was perfectly on time and all of the documents were ready to go. Car presented well and cleaned to a high standard. It is a wonderful car and has served me well so far. A truly great garage selling lovely cars.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No messing about, very easy purchase!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
S. J, April 2022
"Fantastic from start to finish! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really enjoying my new Merc C43 from Essex Prestige. So far so good, I've come across no issues with the car and had so much fun already driving it, its absolutely perfect. The customer service was fantastic, they were all so helpful. I would happily recommend to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic from start to finish!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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