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Avoid Euan Motor Company at all costs I bought a freelander advertised as a 4x4 with 100,000 miles the true mileage was 112000 it also had a siezed turbo and no propshafts to the rear wheels The car failed to start on my drive .they declined to come out to it and suggested i tow it off my driveway and claim it as a breakdown on my insurance i had to use a local company to start the car and do a diagnostics. Euan motors looked at it changed the filter. Main dealer inspected it confirmed turbo. At the same time i discovered it was not a 4x4 and rejected the vehicle cost £450 turbo £1240 propshafts and £650 solicitors fee as they never returned my phone calls. No amount of reasoning or threats of court action has any effect. I am £2000 out of pocket, this firm flouts the law. Also the mot was written without doing the repairs it failed on. I had to take the car back within a week as the was a steering fault and it was smoking. This was also ignored. AVOID AT ALL COSTS i bet they dont reply to this.
i recently purchased a car from them only to have the engine management light come on 8 day's after, i took it to a main dealer and they stated the engine was on the way out, i took it back and asked for it to be fixed or my money back, they fobbed me off for a day and then shut up shop and website now i am stuck with a car that needs an engine, these guy's a con men and i would recommend anyone to steer well clear, i am now taking legal action against the owner.
I would not recommend anyone to buy a car from these people as they lie and patch up cars on the cheap. They only give you a 30 day warranty when by law it should be 90 days. I was lucky that the fault appeared on my car 25 days after I bought it otherwise it would have cost me hundreds if pounds to fix. Don't be fooled by the nice smile and friendly chat put your money back in your wallet and go somewhere else.
Mr P Jones from Euan Motor Company in response to bob nudd
Dear customer We are sorry to hear about the issue you have had with your car, not sure what car you purchased as your review does not state the registration number. From your review your problem did get rectified by us at no cost to you within 25 days. We do offer a years warranty were we pay 50% contribution towards the cost and it has unlimited claims during that year. We advertise our cars with the Autotrader and the AA and if you go to the AA's website you get 12 months breakdown cover at no cost to you as a customer. Many thanks Mr Jones
Very poor backup after purchase. A part which clearly did not work at the time of sale (evident by it corroded condition) they refused to help with, which is against the Sale of Goods Act, (i.e. a fault present at the time of purchase). The the Clutch and fly wheel fails 7 months earlier. The 1 year warranty refuses to help even when, 1. My mechanic says it is an obvious failure as a clutch should last more than 15,000 miles. 2. Clearly failure as the friction material and become detached from one side, i.e it wasn't worn. Warranty company refused to help, Euan Motors didn't even return my calls. At the time of purchase I queried the cam belt as there was no evidence of it having ever being replaced. The salesmen said he would find out simply by writing in pen that it had. It is now evident this was a lie as on inspection the belt was never replaced. Terrible service. They have dodged their responsibilities at every opportunity as a car sales business. Go elsewhere.
Reviewer has confirmed their email address
Mr P Jones from Euan Motor Company in response to mykhailo
Dear customer We are sorry to hear about the issues regarding the clutch on your vehicle as mentioned in your review. I am unsure which vehicle you bought as it does not state the registration number in your review, I am more than happy to discuss this with the warranty company for you if you can provide the registration number. Many thanks Mr Jones
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Manufacturers: Sells a variety of makes and models
Euan Motor Company
Moss Lane Industrial Estate Walter Leigh Way
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