Brilliant the way he delt with everything will be going back in the future.

Bought new car from them. From finding it to bringing home all straight forward and easy. Would return there in the future

Philip Cook in service is a very rude aggressive person, advised me faults on my car was not covered under warranty, i went to another ford dealer who sorted my issues no problem, i suggest he goes for more training or finds another career ,, Awful experience!!!!

Thank you Dave for the help you gave me in sorting my car out and taking the time to listen to me you have done what you said you would do a BIG thanks again Barbara

We bought a used Vauxhall Zafira from Jack Dempsey at Evans Halshaw Burnley and were very pleased with the outcome. He was knowledgeable and patiently explained everything ( ts and cs/ vehicle paperwork etc) and the car was spotlessly clean when we came to pick it up. We are not knowledgeable ourselves regarding cars and felt that the process was well explained by Jack and were very pleased with the professionalism of the service we received.

Jenson was the lad who sorted me out with a car. Good customer service by him good deal recommended jenson

1 star is too much, don't buy a car here. Sold me a car and messed me around on the finance, re did the paperwork twice and had the incorrect milage on by 5k miles, a few days after taking the car some faults became apparent, steering wheel would shake when braking, cracked tyres and no rear windows were working, I reported this and booked it I'm to be told there's no fault....took this to an independent dealer who told me straight away the discs were warped, tyres were perished and the rear electrical fault could cost up to £2000 to rectify, I raised this with the finance company who took 6 months to investigate and received a final response in which the dealer has blatantly lied. I'm currently in the process of appointing a solicitor and going to the ombudsmen as I have everything logged and an independent report to state the car was not in the way described. They also sneak in a £99 admim fee and don't tell you because apparently we all should know about this. If I can give you any advice stay away from here

Jenson was very helpful. They don't negotiate on the price but I did manage to get the £89.99 admin fee wavered as I wasn't paying that on top of £6750 for the car. They arranged to deliver the car to my address in South Wales and pick my part ex up - delivery driver wasn't very helpful but did message to arrange the best time to deliver. The car was as expected as I'd only seen photos online and hadn't done a full check myself. The petrol fuel flap didn't have a locking system which I'm confused about and one if the brake lights were not working so had to change that too. Considering the car passed the mot a few weeks ago you'd think this would all be sorted. Considering the lockdown it was a speedy and professional service but disappointing that there were faults with the car that I was not pre-warned about and that's only on first view so god knows what the next few months will bring.

I bought a 2009 Ford Kuga 0n 1/9/20. Drove 200 yards and the Engine Management Light came on, Back to ford, 5 minutes driving. Told it was a turbo problem after being put on a code reader, they cleared the fault and i was told it was safe to take home , 35 miles. EML came on on the motorway going home. Very dangerous. Took it back . Swapped to a 2014 KUGA after being lied to about my px car being gone after trying to cancel the sale. nothing but hard work. Picked up the car a week later and it was filthy. I was told 6 months warranty and only given 3 after purchase. The car had a noisy Diff once I was on the motorway. Called the next day explained about the Diff, the car was collected and i was carless. They said there was nothing wrong with it at first, 2 weeks to decide it was the DIFF. Told i would be getting a new one. then reconditioned one, then it was being sent to non ford garage. Nearly 6 weeks after 1st purchase £8000 down, and still waiting. Very short version