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Great car, which had a problem early on with the fuel pump. Reluctantly they paid for it but only after arguments and quoting the Sales of Goods Act etc, and now they are fighting to pay proper re-imbursement for consequential losses too, they have made a pitiful offer. Aftersales service is diabolical, stress, hassle etc !!!!
Absloutely terrible customer service. I put down a deposit on a car that was advertised on their website. I then recieved a telephone call saying that in fact they had advertised a car that was not road worthy (after taking my deposit). I asked them to find me another car of similar value which they paid lip service to and made no rweal effort. I asked for a deposit back after a few weeks and approximately four weeks later my deposit is still yet to appear. I have also had a flat refusal for the company to pay the interest charges occurred during this time period. Avoid like the plague.
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Evans Halshaw Cardiff Ford
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