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23 reviews from our car dealer reviews community
Leave a review for Evans Halshaw FordStore Motherwell
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23 reviews from our car dealer reviews community

Leave a review for Evans Halshaw FordStore Motherwell
Leave a review
"Purchase of Ford Focus"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing the car was made easy by Andrew, very happy and would certainly recommend him.

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"Worst experience ever"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Appt was for 1pm. The guy Abbas was running late. Now if your are crunning late cos you have a client, could you but call us and reschedule? No. He Said to give him 20mins. After 20mins. NOTHING 30 mins. 40 mins I told them we like the car and do u want to sell it?? He requested 10 more mins...I said if you're not with us in 10mins,we are Leaving. My 78 yrs old dad was with me. Almost 1 full hrs. NOTHING. We walked out. Never going there again .

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"Poor"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car, plenty of contact before money was paid then it was me contacting them, had to wait 5 weeks for car to be delivered, after sales non existant.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jordan Allison was incredibly organised, very friendly and done a great job at handling my exchange and purchase of a car. The whole team seemed very professional and we’re very helpful. I would highly recommend Jordan to anyone who may be looking into getting a new car.

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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 3rd car I have purchased from Evans Halshaw and again they didn't disappoint. Abbas Sabri was an amazing help. Very patient and understanding and finally found me a lovely new car and it wasn't an easy task for Abbas and I can't thank him enough

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"Sons first car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best first time buying experience for my son from Billy!! He treated my son with honesty and respect from the first time we met him and wasn’t a “ pushy salesman “ We were actually so impressed that we went back to him as we wanted to give him our business.( even although initially we found a car elsewhere) He managed to get the car my lad wanted and then went over and above. Billy made what could have been a very daunting experience an absolute pleasure and definitely one my son and I will always remember. A lot to be said for genuine customer service nowadays and credit where credit is due. Billy is an asset to Motherwell branch, and thank you so much Billy for your time and genuine interest and professionalism.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my BMW at Evans halshaw Motherwell must say James Stewart used car sales very efficient in his job from start to finish can't thank you enough second time returning to this garage top lad great asset to Evans halshaw Motherwell from Mrs Audrey Rodgers

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my new Ford Focus from Motherwell today. Great service from start to finish. Would highly recommend.

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"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not go here

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"I would avoid and use a private seller"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Long story short i bought a Focus from them and car turned up nothing like it was advertised, no mats and parcel shelve was broke along with the alloys paint they tried chucking on to cover it up....claimed my car had full service history yet was serviced only one in 5 years, promised the car would be checked over and serviced up to their level yet car turned up with below minimum for everything...luckily i checked or else i would of took their word and drove around with no oil or coolant! took 3 months to get my warranty pack and almost 4 months to get my V5.....the cars gearbox also packed up 19 days into ownership that took them 23 days to fix, they had me book my car in at a local Ford garage just for it to sit there for 4 days in a car park as Evans decided to scrap the garage and do the repair themselves and sent a delivery guy to drive my car 130 miles back to them.....yet thats right they sent someone to drive a car back 130 miles with a gearbox that skips gears and stalls at low speed (automatic) After 5 months the car is fixed and i like the car or else it would be parked back on their forecourt, i would avoid using them or if you do check the car bit by bit as they skip corners! warranty pack is also another way they try to skip out on like they "fixed" my gearbox turns out they just chucked another gearbox part on my car that was from Ebay or a breakers yard.

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Dealership Information

Evans Halshaw FordStore Motherwell is an Franchise dealership that is based in Motherwell. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews2.9 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
1
Poor
8
Terrible
4

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  • Contact Information

    Address

    Evans Halshaw FordStore Motherwell
    221 Windmillhill Street
    Motherwell
    North Lanarkshire
    ML1 2UB

    Get in touch

    01698 244200
    https://www.evanshalshaw.com/Dealers/ford-motherwell/

    Opening times

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    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw FordStore Motherwell

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