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21 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Citroen York
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21 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Citroen York
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"Mini Motoring"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very positive experience of purchasing my mini, Sales person was efficient and knowledgeable.Excellant communication, kept up to date with things that required putting right . Everything completed on time .From enquiry ,test drive to collection in 4 days , very impressive.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car serviced here and was really well looked after by the team on the from Connor and Kerry

"How not to sell a car"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited and test drove 2 DS7's yesterday 28th June. Loved the car but pulled out of the sale due to the increadibly poor approach to selling. Salesman tried to sell the add ons before the price of the car had even been discussed. Poor information regarding the car and slightly aggressive in approach to agreeing a deal. If you want to experience how NOT to sell a car go to this dealership for a great example. Sorry but you lost my custom. be careful what you sign up to, terrible warrently offer.

"I love my new Nissan Juke 1.2 car🙏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Mr Shaun Belt for the sale of my Nissan Juke, he is an excellent sales manager and i would recommend him to everybody.Thanks again Mr Belt, its been a pleasure doing business with you.

"Nearly new purchase"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We found a nearly new C4 at EH York and found the on line purchase and delivery process quite strange and unusual. But much better than driving 200 miles, staying over at a hotel + food and return journey. Our contacts with Shaun were excellent with plenty of assistance to complete the tasks remotely, Car arrived yesterday, quicker than expected and we’re pleased with it (on day 2 at least)

"Liars and cheats."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1 review just nowNEW CONMAN CARS! I bought a car from this joke of a dealership in May this year for just shy of £10k, in the first 13weeks of owning the car it has spent 9weeks off the road! I was dealt with by Shaun Belt who told lies upon lies, I explained the car was being bought to be a driving school car from the day one, with this in mind the liar knew both Asset Protection Insurance (API) and extended mechanical warranty we’re not worth the paper they we’re written on. This did not stop him pushing ahead with trying to sell them, I flatly refused API as I quoted clauses in the product and not only that my business insurance broker includes this product anyway, he assured me I was wrong! He hard pressed me to buy the mechanical warranty despite me having serious concerns it was fit for purpose, his words were “I assure you it’s fully viable to a driving instructor I’ve sold the same product to my father who’s a driving instructor”. Yet with all the problems I’ve had with the car and the dealer principal Jonathan Whitehead ignoring my calls I tried to return the vehicle within the first 14days which Whitehead flatly refused. All Whitehead did was get Belt to telephone my wife whilst the car was sat in their car park “asking for bank details to arrange a refund” he never confirmed what the refund was for just that he’d been asked to call! The refund was a cover up and returned £599 the warranty money realising he had lied and miss sold the product. Since that day nobody from conman cars has returned any call or emails. My advice is stay well clear these liars both Whitehead and Belt are not fit to sell newspapers let alone cars! Oh by the way liar the car is now running fine after spending a month at another “reputable Peugeot dealership” diagnosing and fixing problems that you sold the car with.

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+7 Found this review helpful
"Let down by poor customer service. Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned dealership to enquire about a none citroen car advertised on their website. As soon as I got thru, the website updated and the car price went up £3k. After a little haggling, they said they would honour the original price as long as I agreed to buy today - I did and bear in mind this is a 20k cash sale. An appointment for a video call was made for later that day but it didn't happen. I return called and was told the salesman was busy and would call back before end of play that day. NOTHING. I phoned them first thing the following day x2 and when I eventually got the salesman, he informed me the car had been sold........... Staggered and appalled at their customer service and will avoid at all costs in the future.

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+1 Found this review helpful
" how to make a disaster out of a problem"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having lost the keys to our elderly citroen courtesy car(we are in the trade)we asked for the security pass so we could program a new key.despite having a vat number, passport, log book,driving, licence,trade insurance,household bills all pertaining to address of said vehicle,was told the only way they could deal with this was for the car to be on their premises.No one would recover it for less than 400 pound as it was very complex position and locked in gear on full lock etc. unhelpful service manager and parts manager didnt return calls.Local key company produced 2 keys cut to order and codes on proof of ownership..Our new citroen will not becoming from any evans group companies nor will our new vehicles ever.I know this review will make no difference but if you wish to discuss it our number is 01405862526

"Potentially 20k+ in debt due to them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sheer level of incompetence on display from the car store in York is actually staggering. After a 5 hour conversation we needed to buy my car.... cash. The transaction was still handled so incompetent that I am now potentially 20k+ in debt, including fines and not to mention my first ever legal charge brought against me, after customs took my car because not only was I not given a V5 cert when I bought the car, which I'm pretty sure it's highly illegal, but have been informed for the better part of a year that it is not their problem and there is nothing they can do about it. In a follow up display of pure incompetence that rivaled the first. I was told by 1 employee he could just order the cert to the store and it would be there in 5 working days, I called back and was informed it was never ordered. Then followed up by the manager who guaranteed I would be updated at every step and he would handle it personally, informing me when I rang, because he didn't answer yet another call or email, that he doesn't know where it is, it might be there. I am now forced to sue to recover my losses because one of their employees could not fill in a form after already illegally selling me a car. I can not stress strongly enough how much you are gambling handing thousands to people who clearly understand their business in such a minimal capacity.

"This company is good, helpfull, curtious"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Evans Halshaw Citroen York, gave me a good price on p/x, sorted everything required for a smooth sale, couldn't do enough. I also bought extra insurance cover, and I've had my money's worth. Ryan in service is spot on, he will help you with anything. I can recommend these people.. Dick Smith

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Dealership Information

Evans Halshaw Citroen York is an Franchise dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
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GAP Insurance
Motorbike Sales
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Servicing
Used Car Sales
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Ratings
21 reviews3.1 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
1
Poor
3
Terrible
7

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  • Contact Information

    Address

    Evans Halshaw Citroen York
    Centurion Park
    York
    York
    YO30 4WW

    Get in touch

    01904 376915
    https://www.evanshalshaw.com/dealers/citroen-york/

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Citroen York

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