Received the car July 2022, the gear box was making noises. I had it collected. It was returned to me Oct 2022, the window had been polished with a high abrasive and was scratched beyond the point of repair, rendering it an MOT failure, 2 car tyres were cracked and unsafe, the brake pads were so worn down that I was advised by a 3rd party garage that I should replace them immediately, and the battery was dead. At that point I requested a full refund, but Fenlake refused and stated they were willing to contribute towards the brakes, battery and Tyres, but not fix any of the other issues, including the windscreen they had damaged, beyond repair. I commenced legal proceedings to gain a full refund, however, Fenlake then asked if I would allow them to complete all repairs instead. I said yes and stopped the instructions with my solicitor. Mid Nov 2022 the car was collected, and then impounded by the police for 4 months for a 'Complex investigation'. The reason the car was stopped was because Fenlake had not completed the V5C document, to register the car in my name, when they sold it to me. I received the car back on 4th March 2023 - 8 months after I had purchased it. I had a 3rd party garage check it, only to be told that the gearbox & transfer box had a significant leak and was going to be drained of oil very soon, so it was unsafe to drive! At this point Fenlake agreed to a refund for the original price of the car, plus a few out of pocket expenses on 30th March 2023 and that the refund would be given within 7 days of them receiving the car back, and if not received, I would start court proceedings for this, plus tax, insurance and solicitors costs (Which were increasing monthly). They collected the car but didn't pay me, then tried to renegotiate the deal, which had been agreed to in writing, for damage on the car that they had known about when they agreed the refund. It took 2 court cases with 2 judgements over a 5 month period, over a 2 year timeline, from the initial purchase date, for this to finally be done and dusted. CCJ number: K53YX312

I bought a car from this dealer with half a year guarantee for any repairs. As we live far from the dealer we agreed with the owner Jay that the repairs will be done in the garage near where we live. Jay called the garage and agreed on the payment. When the bill was issued he didn't pay. I called him several times asking to make a payment. He didn't.... I told him I am going to call Zuto who recomended the garage. He just said 'Call them!' Dishonest and rude to your face, what can I say.. ..

Great service, no hassle, had all the information. Quality car at a good price, definitely worth checking out their stock

Can I get warranty

Had the misfortune of trusting Jay to buy a Van from him for shipping overseas, biggest mistake of my life, don't go anywhere near this company especially Jay he is a complete LIAR. As a overseas buyer you should be able to trust dealers - in his descriotion of the vehicle I purchased he said the van had Air Conditioning I asked him to make sure it was working correctly as was exspensive to repair here in Cyprus, all is working great as it should nice and cold was his reply on arrival in Cyprus the first thing I wanted to check was the A/C guess what the van did NOT have A/C fitted, it get worse he said the van had a FULL Service History LIAR the last stamped service was 2018, I have just taken it to my garage and his first comment was this has not had a service in years, he discribed the bodywork as "Stunning" again a LIAR was large dent in side door and stone chips all over bonnet, next the Radio is not working needs new LED screen, he discribed the paint as being Metallic LIAR only flat base paint, fitted with Space Saver wheel LIAR standard wheel fitted. Plus I was faced with a €70.00 storage charge at the port because instead of sending the logbook via DHL as I asked and that I would pay he sent it via the Post Office took 3 weeks to arrive I was unable to pick it up without the log book. His brazen comment in early negoiations with the purched he told me "TRUST ME" I have sold many vehicles blind to customers during the pandemic and they were all very happy. If you are anywhere near this garage looking to buy a vehicle drive past as quick as you can he is a complete . Just had call from mechanic both rear wheel cylinders need replacing and rear brake shoes down to metal. Should get MINUS ZERO STARS