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84 reviews from our car dealer reviews community
Leave a review for Fenlake Car Sales Ltd
Leave a review

84 reviews from our car dealer reviews community

Leave a review for Fenlake Car Sales Ltd
Leave a review
"Brought a van "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a van from Fenlake car sales and am very happy with the service they provided they were very helpful with all my questions I highly recommend giving them a visit!

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t fault Fenlake Car Sales Ltd. From start to finish they were brilliant to deal with. Car was ready and waiting, freshly cleaned, serviced and MOT’d for me to drive away once paper work was completed which took maybe 10 minutes. Highly recommend using them to purchase your next car

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"Dishonest,trying to con you"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer with half a year guarantee for any repairs. As we live far from the dealer we agreed with the owner Jay that the repairs will be done in the garage near where we live. Jay called the garage and agreed on the payment. When the bill was issued he didn't pay. I called him several times asking to make a payment. He didn't.... I told him I am going to call Zuto who recomended the garage. He just said 'Call them!' Dishonest and rude to your face, what can I say.. ..

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"Couldn't recommend them more!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, no hassle, had all the information. Quality car at a good price, definitely worth checking out their stock

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"Great service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with this service, everyone was very professional and friendly, always at the other end of the phone whenever I needed. Went above and beyond to make sure that I was happy with the vehicle. Would recommend and use them again in the future.

"Mercedes E class coupe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with these guys was excellent. I bought the car over the telephone as I am in Northern Ireland and was unable to view before purchasing. Their description and video messages were superb. The car arrived after they organised transport to my home exactly as described. It had new mats,new wheel centres and fuel as well. From doing the deal to getting the car everything ran smoothly thanks to there friendly and excellent service. Would have no problems buying from these guys again.

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"Warranty "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can I get warranty

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"LIAR LIAR DON'T GO NEAR THIS COMPANY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the misfortune of trusting Jay to buy a Van from him for shipping overseas, biggest mistake of my life, don't go anywhere near this company especially Jay he is a complete LIAR. As a overseas buyer you should be able to trust dealers - in his descriotion of the vehicle I purchased he said the van had Air Conditioning I asked him to make sure it was working correctly as was exspensive to repair here in Cyprus, all is working great as it should nice and cold was his reply on arrival in Cyprus the first thing I wanted to check was the A/C guess what the van did NOT have A/C fitted, it get worse he said the van had a FULL Service History LIAR the last stamped service was 2018, I have just taken it to my garage and his first comment was this has not had a service in years, he discribed the bodywork as "Stunning" again a LIAR was large dent in side door and stone chips all over bonnet, next the Radio is not working needs new LED screen, he discribed the paint as being Metallic LIAR only flat base paint, fitted with Space Saver wheel LIAR standard wheel fitted. Plus I was faced with a €70.00 storage charge at the port because instead of sending the logbook via DHL as I asked and that I would pay he sent it via the Post Office took 3 weeks to arrive I was unable to pick it up without the log book. His brazen comment in early negoiations with the purched he told me "TRUST ME" I have sold many vehicles blind to customers during the pandemic and they were all very happy. If you are anywhere near this garage looking to buy a vehicle drive past as quick as you can he is a complete . Just had call from mechanic both rear wheel cylinders need replacing and rear brake shoes down to metal. Should get MINUS ZERO STARS

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"Problems with car from day one"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We spoke to Jay on many occasions, doesn't respond to email, have to constantly chase him and still doesn't get issues resolved. Having to case matter further and maybe to court

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"Terrible company, don't resolve issues"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car from Fenlake some 3 weeks ago.  We had a test drive there didn't appear to be any issues, that day noticed the brakes juddering, we contacted Fenlake by email the next day to let them know.  So far Jay has done nothing. We were also told by telephone and email that the car came with 6 month warranty, and would be serviced.  Despite chasing, we are still waiting to see the warranty paperwork as for the service I was slightly dubious now if it had even been carried out, guess what it hasn't.  The oil is black and gritty, their air filter is full of bugs, not sure about the oil filter but I guess what, it hasn't.  We gave Jay (Fenlake) till 24th March before we took further action. We will contact finance company, trading standards, credit card company and lastly county court to get this matter resolved.

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Dealership Information

Fenlake Car Sales Ltd is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
84 reviews4 out of 5 stars — Rated Very Good
Excellent
60
Very Good
3
Average
2
Poor
3
Terrible
16

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  • Contact Information

    Address

    Fenlake Car Sales Ltd
    Fenlake Business Centre Fengate
    Peterborough
    Peterborough
    Peterborough
    PE1 5XG

    Get in touch

    01733 890773
    https://www.fenlakecarsales.co.uk/

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Fenlake Car Sales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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