I purchased a BMW Z4 from this garage - this was sold with an MOT they performed on-site on the morning of the purchase. Within a few months a number of problems presented themselves - I took the car to 2 independent garages who said there was no way this vehicle could have passed an MOT 3 months prior. This was the list of items that were so damaged and dangerous they needed replacing immediately : BRAKE REACTION BUSHES 
N/S/R SPRING 
REAR BRAKE DISCS, PADS & SENSOR REAR BRAKE PIPES 
 ROCKER COVER GASKET Not only should it not have passed, none of these serious faults were mentioned or flagged on the MOT certificate. Both deemed the certificate fraudulent. The manager was never available or returned calls, the staff both myself and my partner spoke to were incredibly rude, off hand and arrogant. FG Cars denied the garage that undertook the work was linked to them (it shares the same site and they got my car in immediately when I turned up) and any wrongdoing. They said they'd only look at the car, which was too dangerous for me to drive, if I paid for a tow truck to return the car to them approx 70 miles away. FG Cars refused my suggestion of a neutral local garage giving an independent review of the state of the car (i.e. not their garage who had already been fraudulent they wanted it to go to). Looking at reviews for Loughborough Cars , now renamed FG cars , they have lots of examples of shocking reviews, citing appalling and negligent service. Most recently 5 star reviews seemed to have appeared without any commentary - don't be fooled. The reviews made it clear that the garage would not remedy this if I returned the car for them to check and I would incur further expense. I thought going to a garage with a physical presence was safer than Joe Bloggs from the internet but I was left with a £1000 bill in order to drive the car. This garage is run by scam artists and I implore you to look elsewhere for your car, or risk being sold an car that's unroadworthy or dangerous.

My stepson recently purchased a vehicle from FG Cars and initially was pleased with his purchase. However it soon became apparent something was not right with the front of the car. The bonnet to bumper panel fit on the nearside was such that the bonnet seemed to be too high, we also noticed that both front wings and front bumper were a different colour shade to the rest of the car. A few days later he decided to visit a local reputable bodyshop to find out how much it would cost to put things right. He was in for quite a shock when the inspector told him the vehicle had suffered a heavy frontal impact which had been poorly repaired using non genuine parts. To make matters worse the chassis member was cracked and front vertical panel severely distorted. In the event of a head on collision or collision on the driver's side of the car there would be little or no protection for the driver and front passenger. Upon contacting FG Cars, and after several attempts to speak to someone in authority, eventually it was agreed he could return the car for a refund. However he would have to pay £400 for the time he had used the car together with an "admin fee" of another £120. This he reluctantly agreed to as he wanted to be rid of a dangerous car. The car was returned and after some verbal ping pong over mileage and missing car jack, tools and service books which had not been supplied at hand over, despite the garage insisting they had, a refund was issued and has been received at his bank. The car was put back on the sales pitch and website in the same condition within 24 hours! These people obviously have few morals and have no regard for the safety of vehicles they sell.

Very happy with the car I bought. Excellent professionalism and services from the team at F G Cars. Very clean showroom, great selection of cars and a coffee/kids play area to sit whilst pondering over the sale. Would highly recommended F G Cars to friends and family. I will personally use them again in the future when making another car purchase.

Such an amazing service and the whole team at FG Cars Loughborough is lovely and welcoming.

We phoned FG Cars today to ask if a car we had seen online was still for sale. We phoned twice once an hour before...on both occasions we were assured that the said car was still for sale. We traveled 50 miles to their showroom...on arrival we were informed that the said car had been sold the day before !! I suspect they just tried to get us to view their other cars. I would never go there again..they inspired as dealers no confidence whatsoever.

Viewed car online and phoned dealer to confirm condition of vehicle, I was assured the car was 100%, with no issues and a full years MOT. Arrived and car looked ok and indeed had a years MOT. Took if for a test drive with the salesman Mat Bosworth. Anyway car seemed ok... I paid the £17,500 for the vehicle. However on my way home (200 Miles), The vehicle started to make a noise from the front and there was a vibration from the steering. I managed to get off the motorway but the front suspension collapsed as I went off the slip road and veered into the barrier. I have spoken to the owner of the garage and he was very abusive. FG Cars won’t answer my emails or phone calls, I have now had the car assessed and it has been in an accident previously and sub standard repairs carried out by FG Cars. Having investigated further it appears that FG Cars are regularly purchasing non declared accident damaged vehicles , doing quick repairs and selling the cars on at what appears to be a good price. They also use their own garage to MOT these vehicles. I have informed trading standards and my insurance company are going to pursue them, A legal case will also be raised.

Phoned this dealer to say we were coming from Gloucester to view a car lady on the phone asked us what time and assured us car would be kept - arrived at 1.20 car had been sold what a waste of 4 hours of my time and how rude!! So not trust FG Cars.