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Fantastic service from start to finish from Ben and his team
Reviewer has confirmed their email address
Sally Leeming from First4car.com in response to Great service
Huge thank you Anita for taking the time to leave a review. Our customers opinions about their experience is important to us. Thank you for choosing First4car. We hope to see you again in the future. All the best.
Sally Leeming from First4car.com in response to Great service
Huge thank you Anita for taking the time to leave a review. Our customers opinions about their experience is important to us. Thank you for choosing First4car. We hope to see you again in the future. All the best.
Sally Leeming from First4car.com in response to Great service
Huge thank you Anita for taking the time to leave a review. Our customers opinions about their experience is important to us. Thank you for choosing First4car. We hope to see you again in the future. All the best.
Sally Leeming from First4car.com in response to Great service
Huge thank you Anita for taking the time to leave a review. Our customers opinions about their experience is important to us. Thank you for choosing First4car. We hope to see you again in the future. All the best.
Sally Leeming from First4car.com in response to Great service
Huge thank you Anita for taking the time to leave a review. Our customers opinions about their experience is important to us. Thank you for choosing First4car. We hope to see you again in the future. All the best.
From the moment i walked in a felt i was in the right place I was amazed at how fast I bought a car everything was dealt with so professionally Everyone so helpful Definitely recommend First4cars
Sally Leeming from First4car.com in response to Fantastic service
Thank you for a great review and recommendation. Our customers buying the right car for them is really important to us. We hope you'll choose us again in the future.
Amazing service and a big thank you to the director Richard Leeming who came to my rescue after my Fiat purchased in Jan developed a puncture in July. He organised collection and a new tyre all in one day at a very reasonable price. Very satisfied customer. Pam
Sally Leeming from First4car.com in response to Amazing service after a puncture
Thank you Pam for your review. Whenever we can we always like to help out our customers even 6 months down the line after purchase. You even had the boss coming to your rescue! Glad we got you back on the road. Wishing you all the best.
Fast, simple, easy to understand Process of buying explained at each step Car itself is fantastic
Reviewer has confirmed their email address
Sally Leeming from First4car.com in response to Citroen
Thank you for your great review. It's always very rewarding to see a customer is pleased with their car as well as the service they have received. Thank you for choosing First4car.com.
We were very satisfied with the whole process of buying our new car from First4Car. The whole process was hassle free from start to finish, and we greatly appreciated not been hassled on the forecourt from when we arrived. The fact we arrived and were left alone and that we had to come and ask for help is what made the process easy for us as this is what we prefer. We visited numerous local dealerships and within ten minutes or so of been on the forecourt at these other locations we were been followed around by salesmen. Dealing with Ben from First4Car is one of the best customer service experiences we have had, his knowledge and how he conducted himself throughout was professional and friendly. At no point did we feel we were being forced into buying the vehicle, at no point did we feel like we were been misled or misinformed just to secure the sale. Thank you for your patience with us and we made numerous phone calls which can be annoying but Ben and other staff members who answered assisted us right from the outset and were brilliant, Ben is an asset to the company. We’ve recommended you guys to family and friends based on our experience and we’ll be returning whenever the time comes to get a new car, but we’re happy with our purchase 👍🏻! The dealership has a nice look and feel to it too, it just seems the right place to go to for a car!
Sally Leeming from First4car.com in response to Great service
A huge thank you for such a fantastic and detailed review. You were a pleasure to meet. We look forward to seeing you in the future. All the best to you both.
Fantastic service from start to finish. Just wanted to say how pleased we were with the way Ben helped us when purchasing our new car. Would highly recommend first4car! Thank you so much, we love our new car!
Sally Leeming from First4car.com in response to Fantastic service!
Thank you John for your review. It's always great to hear our customers are happy with their purchase as well as the service they have received. We wish you well and hope to see you and your lovely wife again in the future.
Excellent service and buying experience on our recent visit. Clear advice and guidance given every step of the way.
Reviewer has confirmed their email address
Sally Leeming from First4car.com in response to Excellent Service
Thank you for taking the time to leave a review. It's always great to hear our customers are happy with the service they received. Good luck to your daughter with her test. We hope to see you again in the future when your son needs a car!
Bought a car 3 weeks ago. Knocking noise coming from car and put car on the ramp to check out noise. To my shock I found a lot of damage under the car and behind the bumper. Car had obviously been in a bad smash but the repair job was disgraceful. Company said they know nothing about any damage even though when you check under car it sticks out a mile. Phoned up and asked for Ben the salesman and got passes on to customer service who are not interested. Basically tough no warranty . Keep clear from this company as they must be buying damaged cars and repairing them to sell on to the public
Reviewer has confirmed their email address
Sally Leeming from First4car.com in response to Keep clear from this company
All our vehicles are checked using the industry standard of HPI and Motorcheck. Your vehicle is clear on both counts. Your car had a PDI with our technicians as well as an MOT (with no advisories) at an independent MOT station. You viewed and test drove the car yourself, so the malaligned door as is shown on your video would have been obvious to you prior to purchase. Unfortunately as you are using the car as a taxi, whilst you have only had the car for 3 weeks you have travelled over 3100 miles in that time. From your correspondence and video, despite you denying this is a taxi the car is displaying taxi badges, therefore it must have been through the Scottish local council taxi test which will have been very thorough. If the car had damage at that point this damage would have been picked up on. Whilst we don't like to hear of any customer upset we don't feel there is any garage that would be able to cover the cost of repair when damage has occurred following purchase. I am sorry we are not able to help any further.
Ben was very welcoming, answered all questions I had and great communication
Sally Leeming from First4car.com in response to Great staff polite friendly helpful
Thank you Alex for taking the time to leave a review. All the best.
This is my 2nd car from first4car and it was great service again, the car is perfect and Ben helped me decided which was suitable. Thanks to everyone at first4car
Reviewer has confirmed their email address
Sally Leeming from First4car.com in response to 2nd car from here fantastic
Thank you Nicola for your great review. We feel very proud when our customers put their trust in us once again and return to buy their next car from us. Thank you for once again choosing First4car. We wish you all the best.
Each and every member of staff at First4car believes in great customer care and providing the very best service. We're an independent family-run dealership, established for over 20 years. We're dynamic and forward thinking and have moved with the times as the motor industry has evolved. Our premises have expanded over recent years allowing us to provide a wider selection of quality vehicles, dedicated facilities for vehicle preparation, and larger workshops for our in-house motor technicians.
We provide all main dealer facilities but with a more friendly, relaxed atmosphere and a no-pressure approach. We have a free soft search credit check online for those wishing to finance their purchase. The soft search is with no obligation and will not affect your credit score or any future finance applications. Many of our customers say they're surprised just how competitive our finance is.
Our team will guide you every step of the way through your purchase whether you're buying remotely and taking advantage of our home delivery or in person at our showroom, we will ensure you have a straightforward and enjoyable buying experience. Our ways to buy are flexible to fit your needs and lifestyle. You can do as much online or in-person as suits you.
For your reassurance, we have been members of the West Yorkshire Trading Standards Partnership since 2006. We have been presented with various awards for our customer service by organisations such as Trading Standards, CarGurus and Autotrader. For further peace of mind, we have Nationwide warranties available from the award-winning company Autoprotect.
All our cars come with a full MOT (with no advisories), PDI service (where required), free HPI check (ensuring no outstanding finance) and National Mileage Register check, discounted driveaway insurance, free AA breakdown cover, full valet including ozone treatment proven effective to kill viruses including Covid-19, and much much more. Visit our website www.first4car.com for full details.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 39 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 3 | |
| Terrible | 3 |
First4car.com
1 Occupation Lane
Pudsey
West Yorkshire
LS28 8HL
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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