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14 reviews from our car dealer reviews community
Leave a review for Flear And Thomson Ltd
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14 reviews from our car dealer reviews community

Leave a review for Flear And Thomson Ltd
Leave a review
"Very helpful and efficient staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first ever KIA car, a new Diesel Sport age Auto and my first impression is very good but I will see how things play out over time. But I can say that the staff were very good especially Kirsten who was very helpful, friendly and efficient and made experience with Flear and Thomson Dunfermline very enjoyable, Thank you

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"Unable to Recommend"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Based on my own personal experience with this Dunfermline based garage, I cannot recommend it at all. The members of staff at this garage, Barrie and Kevin, who I dealt with, cannot be recommended. If their own partner, spouse or family member received the level of ‘service’ I did, I can only imagine that they would be as disappointed as I am. Perhaps my own customer expectations are unrealistic and too high.

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"short sighted"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a 19 plate car from a ford dealer and went to flear and thompson for accessories i really liked the staff they were knowledgeable very helpful , trust worthy and passionate i have a very large kia dealership 250 yard ( dont like the owners ) from my house went to F&L 35 mile round trip asked for something off management said no . i liked the staff so much i was going to get my car, my wife's car and probably my sons in the near future i liked the staff so much i would have went their in the future and went kia with all our cars its a pity that F&T are just the same as the big dealerships and just AFTER YOUR MONEY . although at the moment i only have two cars people talk and want a company that they can trust. its a real pity i would have traveled 35 mile round trip no now . after my experience i am pleased that i didn't buy a car from this dealership. really liked staff pity about management.

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"Professional and efficient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a 3-year old Kia Soul EV from Flear and Thomson. Very happy with the experience. Sales adviser Calvin Willis was organised and helpful, offering a decent trade-in. Though I'd not been able to test-drive the car, it was immaculate upon collection. Without asking they had carried out an MoT and replaced two worn front tyres. A week on, I'm delighted with the car - my first all-electric wheels. Great to see an independent Scottish-owned dealer doing very well!

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"Misleading sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used car from Flear and Thomson and found the salesman had seriously misled me during the sale. The same day I drove it home I discovered a rattle, turned out steering rack needed replaced along with other repairs (£1500). When I called the next day they would not take it back or help with repairs. Luckily kia warranty covered some repairs. Salesman also assured me it was approved used, impossible for a six year old car.

"Very annoying automatic e mails "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Flear & Thomson uses deceptive advertising and annoyingly keeps contacting me after I looked on their website. It continues even though I try to stop them. I wonder if the reviews are also dealt with ina deceptive way which may not reflect reality.

"Poor sales process- servicing even worse"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Kia Sportage from Flear and Thomson last summer. It was returned to them on a recovery truck and it took them a day and a half to get around to even looking at it. No courtesy cars available and they have yet to phone back when agreed - ever.

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"Perfect experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect experience with Flear and Thomson. I purchased a Kia Rio in July and I love it! It was in lovely condition when I received it, they even covered up a scuff for me. The car is excellent value for money and I have had no issues with it at all. I would definitely recommend this dealership to anyone looking to buy a good quality used car and receive excellent service.

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"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finsish. The dealers were extremely helpful and did a lot of running about for me. The car was valeted and just as described and I am really happy with it. Very good value for money. I would highly recommend this dealership.

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"Couldnt be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish. I bought my Peugeot 207 back in June. It was in immaculate condition and a very good price. The dealers were so accommodating knowledgeable. The dealer even picked me up from the train station. Its a cracking car and I would thoroughly recommend Flear And Thompson.

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Dealership Information

Having been established in 1870; Flear and Thomson Ltd are one of the longest trading car dealerships in the UK. In modern years they have become a Kia appointed seller that not only sells used and new cars from this popular name but also other used car models too. On site they provide finance, part exchange, parts and motability. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.8 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Flear And Thomson Ltd
    Pittencrieff Street
    Dunfermline
    Fife
    KY12 8AN

    Get in touch

    01383 722565
    http://www.flearandthomson.co.uk

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Flear And Thomson Ltd

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    Directors: XXXXXXXXXX
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