Fleet Sales (Leicester) Ltd reviews, Leicester
4% Reviews
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95% Recommend
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22 reviews from our car dealer reviews community
Leave a review for Fleet Sales (Leicester) Ltd

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22 reviews from our car dealer reviews community

Leave a review for Fleet Sales (Leicester) Ltd
Click on the stars to start your review
"Would highly recommend!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got a Volkswagen Scirocco from Fleet Sales. Great car, perfect condition and only done 25k miles! This is the third car my family have bought from them in the past 3 years. Will certainly be back. Thanks again guys.

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"Great service and communication!"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Range Rover from here back in September and I haven't had any issues with it at all. It was nice and clean and in really good condition. The customer service was of a very high standard and the dealers had good communication skills. I would recommend this dealership to anyone.

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"very good service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from here a few months back and I am very happy indeed with it. There was a small issue with it at first but the dealers have got this sorted very quickly and easily. The car is fantastic value for money and I would happily recommend this dealership to my friends and family.

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"Happy Range Rover owner"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy overall with my experience at Fleet Sales. I purchased a Range Rover Back in July and up to now I have had no major issues. The car was clean and in good condition and i am happy with the price. i would recommend this dealership.

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"Terry and Carol Wright"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years I have bought many cars for myself ,my wife and family members, but never in any of these transactions have I bought with such confidence and ease.The whole staff with Steve and Rachael made the purchase very easy and complete in a very short time. The vehicle was prepared to a high standard and was ready to drive away after the paperwork was completed. Many thanks to Rachael and Steve and the rest of the staff at Fleet Cars for all their help,it was a pleasure to do business with such a competent and friendly family business. I will and already have recommended Fleet Cars to other family members. ps many thanks to the young man that brought out the cars on our arrival he was very pleasant and polite.

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"Courtney wildin"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with my new BMW 3 series, id like to thank fleet sales for their great customer serivce! I drove the car home feeling 100 percent confident that it lived up to everything they told me it would and so far its been excellent! Anyone looking for a new car, id recommend going to Fleet, honest and friendly... which is what you need from companies when buying a new car, to feel your driving away in something that has no hidden problems that will be discovered in a few weeks! So a big thankyou to everyone at the company, a wide range of cars at affordable prices! Thanks again and be sure to get down there if in need of a new car!

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"Callum Knight"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Mercedes ML from Fleet Sales, the customer service was fantastic throughout the whole deal and I've came away with a brilliant car. I'd like to thank Rachel, Steve, Josie and Luke for there excellent service!

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"JT"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I negotiated the deal with Luke over the phone. What a great guy, he is so helpful!! I wouldn't normally buy a car without seeing but Luke gave me the confidence to take the chance and I am so glad i did! They delivered the car straight to my door and it is a beauty, exactly as they described it!! I cant recommend Luke and Fleet Sales highly enough!!

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"Polly"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought family car and it was advertised Offering 3 months warranty but then when we needed it as car had to be return twice with faults within the 1st 5 weeks to be told no warranty and totally refused to take the car back for refund even though we could not get it off the drive. No customer care, dishonest and would not recommend.

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Rachel Smiles from Fleet Sales (Leicester) Ltd in response to Polly

Thank you for your review, disappointed we only got one 1 star. There was confustion over the warranty because the car was actually covered under the manufactures warranty however when you called with the issue we just assumed you had the AA Warranty, so to confirm you did actually have a warranty and its more than the 3 month AA warranty. We're surprised too by your comment of having no customer care and being dishonest because the issue that you mentioned that it needed to come back with some issues which I believe were with the handbrake with we sorted with no cost to yourself. In relation to the clutch that is a wear and tear item and wouldn't have been covered under the manufactures warranty however we did agree to pay two thirds on the cost of the clutch. The car is 6 years old and has done 81,000 miles so unfortuneatly things can go wrong, however we never once fobbed you off. If we refused to sort the hand brake and ignored you throughout the whole process and didn't offer to contribute to the clutch I could understand you calling us dishonest and having no customer care, however this isn't the case. Shame about the review because I don't think it was an honest account of what happened.

"Philippa"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've recently bought an Audi TT from Steve at Fleet Sales, great service and very friendly. Will definitely use them again. I love my car !!

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Dealership Information

Fleet Sales Leicester Ltd are a Cosby based car dealer that sells their used cars throughout the Leicestershire area. They offer a specialist service that sells ex fleet cars to new owners. With finance packages available and part exchange too you have everything you need to purchase a Mini, BMW and Audi amongst other cars.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
22 reviews4.7 out of 5 stars — Rated Excellent
Excellent
19
Very Good
2
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Fleet Sales (Leicester) Ltd
Arkwright Industrial Estate Lutterworth Road
Cosby
Leicester
Leicestershire
LE9 1RH

Get in touch

01455 202293
http://www.fleetsalesleicester.co.uk

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Dealership Statistics

95%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
95%
Thought issues were resolved quickly and easily
4%
Percent of reviews responded to by this dealer

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Additional Information About Fleet Sales (Leicester) Ltd

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Dealer Group: XXXXXXXXXX
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