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Bad communication - calls not returned when promised. Rude staff - sales representatives with poor interpersonal skills. Pushy sales techniques - multiple attempts to push finance and warranties. Poor attention to detail - incorrect spelling of name on the registration document. Parting shot - "There's plenty of fuel in the tank", there wasn't! Never again will I deal with Fords of Winsford.
I cannot praise Fords of Winsford dealership enough. I visited the garage on the 1st May. Best sales people that I have ever come across, EVER. Prompt responses to my emails re: questions. They passed on my questions to relevant people, very knowledgeable, attentive, polite and mindful of needs. The car was in immaculate condition.. No quibbling re: part ex. I was offered a great deal. I felt like I was dealing with my very honest family and friends.
Never bought from a car supermarket before, so a bit wary but travelled some way to buy something that wasn't their usual fare. Car very well presented, full service history and had evidently had everything serviced by them in accordance with mileage including the cambelt (how many dealers bother to do that when selling on?) Car was spotlessly clean. Low pressure sales to the extent of seriously laid back! Knowledge of our particular car was a bit sketchy but forgave them on the basis that they didn't sell many of that model - and it was more than compensated for by the friendliness and willingness from everyone we encountered (dour southerners and miserable Londoners in my neck of the woods take note). Where I think they set themselves apart given my experiences with main dealers over many years, and always the acid test in my book, was their approach went things unfortunately and unexpectedly later went wrong on a low mileage car. Without quibble they paid for a main dealer hundreds of miles away to rectify the issues and undoubtedly picked up a large tab for doing so. Very impressed - they stuck to their word and sorted things out which is so rare these days. Car now zipping around happily; would unreservedly recommend buying a second-hand car from Fords of Winsford given our experience.
FOW is a pretty good dealership! I bought my car from them a few months back. I have had a few issues with the car and there was some serious lack of communication between the dealers about issues with the car but the overall service was good and the car is good value for money. I would recommend.
When we came to sell our Vauxhall zafira we were very impressed with the reception and service we received at Fords of Winsford and the valuation was higher than any other dealership. We highly recommend them for buying and selling a vehicle. After the poor service we had experienced Evans Halshaw at Altrincham who were very poor leaving customers hanging about waiting, we were there for over an hour and a half before the valuer came to us.
I honestly can't fault Fords of Winsford at all, the salesman was a credit to the industry and I would buy another car from them without a single doubt in my mind, top marks.
lovely people with an excellent range of cars, lots to choose from. They were so helpful and nice, it made choosing my car that much easier and I'm loving it, very very happy.
Ford of Winsford really is an excellent used car dealership. Personally I have had no problems during or since, purchasing my car from here in March. The whole experience was very straight forward and this is why I have given 5 stars for each question for this review. I would recommend to friends and family.
I have now in total bought 4 cars from Fords of Winsford over the past few years and have never had a problem at any stage with them. When buying your car you can expect a no hassle sales approach. I would highly recommend them if you are looking to buy a new car.
Happy with the service ,May return in a few years
With over 1500 cars in stock, Fords of Winsford boast a huge range of cars for sale from their Cheshire based car supermarket. Since being established in 1989; Fords of Winsford has sold cars throughout the most popular ranges and provides hatchback, saloon and even 4X4 options for those who are looking to purchase a new or second hand car.
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