141 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

141 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Citroen buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service. I bought a Citroen C2 in June. The dealers were great help and the car is perfect. I have had no issues with the car at all. Its really good value for money and runs really well. I would fully recommend this dealership.

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful

I Cullen in response to Citroen buyer

Consider yourself one of the very few lucky customers. This company has just appointed liquidators for the previous company with the same name. Unfurtunately, any of the customers from that garage (same directors, staff, site, telephone number who have been experiencing problems have been told the company no longer exists! Keep everything crossed as a leopard NEVER changes their spots!!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"poor after sales"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not brilliant. Had a few issues with the car and it have taken a lots of chasing and running about to get them sorted and we still have an ongoing issue. The car was clean and quite good value for money but the after sales is rubbish. I would not recommend this dealership.

Get Car Finance

Reviewer has confirmed their email address

+36 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Mercedes owner"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes C220 in June. The dealers were very helpful and knowledgeable and the car is was pristine and an excellent price. I do not have a bad word to say about this dealership and I would definitely recommend them. Excellent local Garage

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brilliant all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happier with my Peugeot 107 from Fort Used Car Centre. The car is in lovely condition and was a very reasonable price. I have had no issues with it up to now and its been a few months. The sales team couldn't have been more helpful and I would happily recommend them.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very happy no issues at all"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good company to go to! I bought a Ford Focus back in May and I have had no trouble with it at all. It was really good value for money and runs great. The dealers were very helpful and knowledgeable.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Terrible"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very frustrating experience with Fort Used Car Center. Not long after purchase the car broke down. They told me to take it to a local garage and then send them the invoice. I did this and at first they tried to deny that they knew about the repairs. It eventually got sorted but seemed very dodgy. They also only paid for some of the repairs despite me taking out there "gold warranty". Very disappointed. I would not recommend.

Get Car Finance

Reviewer has confirmed their email address

+29 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a MINI countryman from here in may. The people at the dealership were really helpful and they are working really hard to resolve the issues I am currently having with the car so I can't fault them. I would recommend them.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Astra Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra from Fort Used Car Centre and everything has been fine, I have not had any problems with it and it's been a few months. It was received in very good condition and it was a good price. I would recommend them based on my experience up to now.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Recommended to friends"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really excellent service! Had no issues what so ever. Really Happy with the car and the price. I have recommended this dealer to lots of people and will continue to do so.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Andy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly and welcoming salesman, very patient while we browsed their stock. Petrol was on zero when the car was picked up but as soon as this was pointed out extra petrol was added. So far, happy with the car purchased from Fort Car Centre.

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
141 reviews4.6 out of 5 stars — Rated Excellent
Excellent
116
Very Good
15
Average
1
Poor
4
Terrible
5

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more