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33 reviews from our car dealer reviews community
Leave a review for Forward Group
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33 reviews from our car dealer reviews community

Leave a review for Forward Group
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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted the Forward group on Tuesday with no idea what vehicle I wanted. After a detailed discussion with the salesman, Jamie, about what criteria I was looking for, he sent me multiple cars and spent his time finding those that met the criteria. After looking through these options, I decided to go by Friday to take a few of them on a test drive to find the perfect one, and I finally decided to go for the BMW X4. It looks sublime, and from there, it was an insanely fast turnaround. Everything was explained and straight-forward, and the car was even delivered to me with some complementary gifts. Which was honestly amazing, I couldn’t be happier. The car is everything I wanted and more. Thank you so much. I will certainly be back when I’m ready for my next vehicle, and I will 100% recommend you to all my friends and family.

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Aftersales from Forward Group in response to Fantastic service

Hi Chloe, We’re absolutely buzzing to hear that Jamie her with us at Forward Group was as able to guide you through the car selection and land you on the BMW X4. It’s great to know the journey from first contact driving away in your new car was smooth. We’re all about making car buying a breeze and throwing in a few surprises along the way. Thanks for the high-five, and we’re already looking forward to your next visit. Enjoy every moment with your X4.

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"Alex is great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you're looking for great service, head straight to the Forward Group in Wilmslow. Me and my friend decided to go and have a quick browse at the cars on display at Forward Group, and we were blown away at how fabulous the dealership looked. Everything was very beautifully presented, and the customer service was really second to none. Alex helped me find a car that met all my requirements and really took the time to go over the finer details, which really meant a lot as I didn't feel like an average customer. I ended up driving away with Audi Q2 and It’s everything Alex described. 5 star all around.

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Aftersales from Forward Group in response to Alex is great

Hello Emily, Wow, thanks for the awesome review! We’re incredibly pleased that you and your friend had a great experience at Forward Group. Alex is a star when it comes to matching folks with their perfect car, and it sounds like he hit the mark with your Audi Q2. We always aim to make every customer feel special – because you are! Enjoy the ride in your new wheels, and remember, we’re here whenever you need us. Here’s to many happy miles in your Q2!

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"Mercedes C43"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alex is great. Having bought a car from the Forward group previously, I knew there wasn't a better dealership to visit. After looking through the selection of cars, I had to go for the Mercedes C43. It handles like a dream and looks great. The service from Alex was second-to-none and very professional. I wouldn't hesitate to recommend this prestigious dealership to anyone looking for their next car. Keep up the good work.

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Aftersales from Forward Group in response to Mercedes C43

Hi Nick, It’s fantastic to hear that Alex here with us at Forward group made your car buying experience smooth. The Mercedes C43 is a great choice! We’re over the moon to know that you’d recommend us. Thanks for the shout-out and for trusting us. Can’t wait to assist you in the future. Until then, enjoy cruising in your C43!

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"Car I've always wanted"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After going to the Forward group, I found the car I had always wanted, a Range Rover Evoque. Which was at the perfect price with low mileage, it really was too good of an opportunity to pass on. Alex was brilliant throughout, very engaging, and answered all my questions. I will be back for my next car.

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Aftersales from Forward Group in response to Car I've always wanted

Hi Lucy, We’re thrilled to hear you found the car you always wanted with us here at Forward Group the Range Rover Evoque, It’s awesome that Alex could help make it happen and answer all your queries. We can’t wait to see you again when it’s time for your next ride. Drive safe and enjoy every mile in your Evoque!

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"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with my Mercedes! This car is an absolute gem, ticking all the boxes and exceeding my expectations. The salesperson who guided me through this journey was a true gentleman. Not only was he knowledgeable about the cars, but he also took the time to understand my needs. Instead of pushing for a higher-priced model, he genuinely cared about finding the perfect fit for me. Unlike other dealerships, where the focus is often on the sale, this experience was different. My salesperson listened attentively, asked the right questions and recommended a Mercedes that aligned perfectly with my lifestyle and preferences. I appreciated the absence of high-pressure sales tactics, there was no rush, no pushing me towards a more expensive option. Instead, I felt like I was having a conversation with a friend who genuinely wanted me to make the best choice. The salesperson’s commitment to finding the right car for me, rather than chasing commissions, left a lasting impression. From the showroom to the test drive, every step was marked by professionalism, care and a genuine desire to make me a happy customer. If I could score these higher than a 5, I would.

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Aftersales from Forward Group in response to Happy customer

We’re over the moon to hear that your experience with us here at Forward Group and the Mercedes has been stellar! Your satisfaction is our greatest reward, and it’s wonderful to know that our salesperson’s gentlemanly conduct and genuine care for your needs made such a positive impact. We’re proud to have provided an experience that not only met but exceeded your expectations, without the pressure of sales tactics. Your heartfelt appreciation is the kind of feedback that motivates us to continue offering our best. Thank you for taking the time to share your thoughts, and we’re honored to have earned more than a 5-star rating in your heart. Here’s to many joyful journeys in your Mercedes!

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"So simple and straightforward "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really happy to have chosen this dealership to buy my Audi from. Alex, the salesman who looked after me, was terrific. He went above any expectations I had of him; he had a great attitude and a great work ethic. Thank you, Alex, for making everything so simple and straightforward for me. 👏

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Aftersales from Forward Group in response to So simple and straightforward

Hi Matt, We’re overjoyed to learn that your experience with us here at Forward Group was nothing short of terrific! It’s our pleasure to exceed expectations and provide a service that’s as seamless as it is enjoyable. Your recognition of Alex’s attitude and work ethic truly means the world to us. Thank you for choosing us for your Audi purchase, and we hope to continue making your automotive experiences simple and straightforward. Cheers to your new journey on the road!

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"Fantastic customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently traded in my Ford KA for a Mercedes, and I couldn’t be happier with the experience. The customer service at the dealership was fantastic, and the staff were friendly and helpful throughout the process. The transition from my old car to the new Mercedes was seamless. The dealership handled the paperwork efficiently, and I felt confident in their expertise. I only rated these 4 out of 5 because no one is ever perfect, but they did come close.

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Aftersales from Forward Group in response to Fantastic customer service

Hello Danielle, We’re absolutely delighted to hear that your transition from a Ford KA to a Mercedes was a smooth and happy journey! Our team strives to provide exceptional service, and it’s heartwarming to know that we’ve come close to perfection in your eyes. Your confidence in our expertise and the seamless handling of paperwork are high praises we truly cherish. Thank you for your kind words and for being a valued member of our dealership family. Here’s to many joyful miles in your new Mercedes! 🚗

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"Alex knows his stuff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been a repeat customer at Forward Group, having purchased several vehicles from them in the past. This time, I want to highlight my experience with the Ford Transit, and I must say, I’m genuinely pleased. It is always a pleasure to deal with Alex. His expertise in the motor industry is outstanding, and he really does know his stuff. I'm very happy with the van I purchased, and it is certainly doing the job I require it to do. 

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Aftersales from Forward Group in response to Alex knows his stuff

Hello Ben, Hearing about your repeated satisfaction with us here at Forward Group is music to our ears! Your kind words about Alex’s expertise and the functionality of your van are deeply appreciated. It’s customers like you who make our commitment to excellence so worthwhile. Thank you for your continued trust and for taking the time to share your experiences. We’re here for you, mile after mile.

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"Great communication!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The communication throughout the process was excellent and I couldn't fault it, I always knew where I stood but just as importantly, I was always able to get in touch with the team. I am absolutely in love with my Range Rover

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Aftersales from Forward Group in response to Great communication!

Thank you for your wonderful review Emily! We are overjoyed to hear that the communication throughout the process was excellent and that you couldn’t fault it. We appreciate your comments of our team’s availability and responsiveness. We always try to keep in touch with our customers and to answer any questions or concerns they may have. We are ecstatic that you are in love with your Range Rover, which is a gorgeous and powerful car. We are glad that it meets your needs and expectations. We hope you have a fantastic time driving it. It was a pleasure doing business with you and we hope to see you again soon. Thank you for choosing Forward Group and for giving us a wonderful review. We value your trust and satisfaction. Have a splendid day! 😊

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since getting the car, I have been using it every day and it has been a joy to drive. The car is in excellent condition and has been running flawlessly. I am very satisfied with my purchase and grateful for the easy process that the dealership provided. Based on my positive experience, I would not hesitate to return to this dealership for future car purchases. The level of service and professionalism by Alex and the entire team is commendable. I highly recommend this dealership to anyone in search of a new vehicle.

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Aftersales from Forward Group in response to ⭐⭐⭐⭐⭐

Hi Megan, Thank you for your fantastic review! We are delighted to hear that you have been using your car every day and that it has been a joy to drive. We really appreciate your recognition of the excellent condition and flawless performance of your car. We always aim to deliver high-quality vehicles to our customers. We appreciate your praise for the level of service and professionalism by Alex and the entire team. We are grateful for your comments and gratitude for the easy process that he provided. We strive to make your car buying experience as smooth and hassle-free as possible.They are fantastic members of our team and we are proud of their work Absolutely thrilled to hear that you would not hesitate to return to us for future car purchases. We value your loyalty and trust in Forward Group. We look forward to seeing you again soon. Have a wonderful day! 😊

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Dealership Information

Here at Forward Group, based in Wilmslow, Cheshire you can be assured that the service we provide is of the very highest standard. We use all of our expertise to ensure that every customer drives away in a quality car at a great price. Our approach is no pressured, informative & professional, we are always happy to help and answer any questions you may have about any of our services. We specialise in performance and prestige cars and offer a number of finance options including lease deals, personal contract and contract hire, for both personal and business clients. We often deal with high-profile clientele and can promise discretion and professionalism at all times.

Our services cover the whole of the UK, and we are able to arrange full transportation services and extra’s including car wrapping, alloy wheels and more at competitive prices.

We have partnerships with many large automotive finance specialists, which allow us to make sure that you, the customer, is always looked after and have the best possible deals available. Our Finance expets are able tailor all finance packages to suit your individual requirements and it couldn't be easier,

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews4.9 out of 5 stars — Rated Excellent
Excellent
29
Very Good
4
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Forward Group
    The Colony HQ Altrincham Road
    Wilmslow
    Cheshire
    Cheshire East
    SK9 4LY

    Get in touch

    01613 941 968
    https://forward-group.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Forward Group

    Company Formed: 2017
    Company Registration: 11103050
    Dealer Group: XXXXXXXXXX
    Directors: GERRARD, Alexander
    FCA Ref: 922244
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: Forward Leasing Ltd
    VAT Number: XXXXXXXXXX


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