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Called in after looking online spoke to David got a great deal on our two cars decided what we wanted , from start to finish great friendly service from salesman David better than we hoped for thank you collected our new car on Saturday would highly recommend this garage we have shopped there before and had no hesitation in going back customer service excellent
Frasers of Falkirk are fantastic to deal with. You really get a feeling of dealing with an outfit where everyone counts, rather with somewhere with a "corporate" face and outlook. Special mention has to go to David Lewis who dealt with my initial enquiry very promptly with care and enthusiasm. A test drive was provided with consummate efficiency, followed by straight forward information and advice on the car (MG5 EV) and buying options. This made the decision to buy from Frasers a very easy one! Mention must also be made of Tom Reid, who was v.efficient in dealing with paperwork and enquiries too, as was the rest of the team whenever I called with a query - taking ownership of the call and finding out information there and then. Try Frasers of Falkirk, they kinda show how other dealerships should do it.........
Reviewer has confirmed their email address
This is my personal experience with FRASERS MOTORS. I met with Tony Alan after I saw the car I liked on their website. Within one day Tony got in touch with me. His courtesy is exactly the same way he message me via email. When I went to pick up my car and he was sorting out my papers he was very polite throughout, helpful, great personality, excellent customer care. I even got a follow up email to check everything is okay. The experience is one of the smoothest car dealerships I’ve experienced. I personally think they have their customers at the centre of what they do. Now, I am enjoying my car daily. Thanks guys at FRASERS. I will recommend FRASERS MOTORS to friends/family anytime any day and you will definitely see me again at some point in future. Mr Olawale D New Customer
Reviewer has confirmed their email address
Purchased above from Frasers Falkirk - we dealt with David Lewis, Sales on our visits .. We were impressed with the way he talked us through all the systems in the car and indeed all admin etc. It made the experience of buying an EV for the first time an easy one. So thanks David for all your help ... J&G
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Mr David Wishart from Frasers Of Falkirk in response to Disgrace
Hi Billy, could you please clarify your comments? Did you buy a car from us and have a poor experience, were you just looking or was your car in with our service department? if you could either comment here or email me at david@frasersoffalkirk.co.uk that would be very much appreciated.
David lewis at Frasers of Falkirk was outstanding and very helpful and friendly very professional.
The Ford I bought from Frasers of Falkirk has been perfect, no issues what so ever! They gave me a pretty decent price for my PX! I would recommend this dealership without doubt!
Reviewer has confirmed their email address
I am Really happy with my MG from Frasers of Falkirk. I have had it for a few months now and it been in a couple of times for minor repairs but they have handled them very well. All of the staff were very accommodating and helpful and I would happily recommend Frasers of Falkirk to anyone!!!
Reviewer has confirmed their email address
I am very pleased with my Vauxhall insignia from Frasers of Falkirk. It in top condition and since i bought it in January, I have had no issues with it at all. The dealers were really helpful and friendly and this is actually my second car from them. I would happily recommend this dealership to anyone.
Reviewer has confirmed their email address
Car broke down twice in two months,warranty the deeper you look at it ,the thinner it gets.Make sure you have recovery because warranty doesn't cover that.Frasers weren't very helpful when my mechanic phoned them about warranty,result I'm 266 pounds lighter after starter motor failed.Executive salesman at Frasers I'm still waiting on phone call regarding spare key,that's only four weeks now.Poor after sales ,the overall check on the condition of car was poor in engine compartment as was pointed out when getting starter motor fixed.You have the money I have the car,goodbye.I certainly would not go back to Frasers of Falkirk myself and would not recommend them to any of my family or friends.
Reviewer has confirmed their email address
Disgrace in response to Not what I was expecting
Well done you
Frasers Of Falkirk is an Independent dealership that is based in Falkirk. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Frasers Of Falkirk
Glasgow Road
Falkirk
Falkirk
FK1 4JQ
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