Stuart, September 2021
"Great service with no hassle "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gary Hornsby-Shawe was a pleasure to deal with, there was no pressure to buy and any questions were explained clearly. The car was immaculate when I picked it up and I will certainly be returning for my next car. Other dealers should aspire to be like this.
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Martyn Clay from GC Motors in response to Great service with no hassle
Hi Stuart,
I'm very pleased to hear that you were looked after by Gary, and that you're over the moon with your new car. It's always nice to receive such glowing feedback. Enjoy your new car, and stay in touch.
Kind regards,
Martyn - Customer Care
Dariusz S, September 2021
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have got absolutely fantastic experience, buying my car with GC Motors and in particular Nil Abbey was exemplar in his honest and professionalism. Great dealership, helpful and professional. The best I ever met
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Martyn Clay from GC Motors in response to Fantastic service
Hi Dariusz! I'm so pleased to hear that Neil looked after you so well, He's very pleased to hear that you're so happy. Enjoy your new car! Kind regards, Martyn - Customer Care
Simon L, September 2021
"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good experience, got my car
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Martyn Clay from GC Motors in response to Good experience
Hi Simon, I'm very pleased to hear that you're happy with your experiences here! I've spoken to Neil, and he's thrilled too. Enjoy your new BMW! Kind regards, Martyn - Customer Care
James C, September 2021
"Thanks for all your help!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gary Hornsby-Shawe was extremely helpful form start to finish. He got me the exact car i was after and organised everything at ungodly hours of the day. Really happy with the service and would recommend to anybody. Thanks again James
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Martyn Clay from GC Motors in response to Thanks for all your help!
Hi James,
Thanks for your kind words, I'll pass them on to Gary. He'll be very pleased to hear that you're so happy.
Enjoy your new car, and stay in touch! Kind regards, Martyn - Customer Care
Peter, August 2021
"Absolutely brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had recently sold our Lexus SC and we had already started to look for something special.
After going through countless websites we found exactly what we where after a Lexus RC in Red and what a car.
We travelled over from Preston not knowing what we would find but with help from Martin we eventually bought the RC after many hours of discussing the feasibility of owning this beautiful vehicle.
I’ve got to say in all the years that we have bought cars GC and in particular Martyn was exemplary in his honesty and professionalism and best of all due to working shifts he brought it over for us How’s that for service!!!!
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Martyn Clay from GC Motors in response to Absolutely brilliant
Hi Peter,
I'm so pleased that you've had a good experience with us, and in particular myself! I really appreciate your kind words. I'm sure you're going to love your new Lexus, it's a beautiful car to look at and to drive. If you need anything further from me, you know where I am. I look forward to speaking to you again soon, and hearing about all the trips out that you and Julie take in your new Lexus. Kind regards, Martyn - Sales / Customer Care
Mr H, August 2021
"Quality from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm a big believer in first impressions are so important and GC Motors impressed me from the start.
The quality of the site to the quality of the cars on offer and most importantly the quality of the staff we met.
Gary Hornsby -Shaw was superb in dealing with ourselves from the start to finish and in honesty couldn't be more obliging coupled to the quality of the car we had travelled some distance to come and see the whole experience was well worthwhile and from viewing to purchasing happened very quickly.
I felt with that the extra really nice points GC motors were able to offer in preparing the vehicle with the different cosmetic touches they can do and did do for me all in house makes GC motors and their team a one stop facility that I have no hesitation in returning to again or in fact recommending to anyone who is looking for a quality product and service.
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Martyn Clay from GC Motors in response to Quality from start to finish
Hi Mr H, it's great to hear that you're happy with how Gary and GC Motors have looked after you during the purchase of your vehicle. I'll pass on your kind words to Gary, and indeed the rest of the team. Enjoy your new car! We look forward to seeing you again in the not too distant future. Kind regards, Martyn - Customer Care
Derek H, August 2021
"First rate service. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gary Hornsby-Shaw dealt with our car change from initial enquiry to hand over and nothing was too much trouble, even answering emails in the evening. Car was handed over and I’d challenge anyone to notice it wasn’t a factory new car such was the level of attention to detail in the preparation. First rate salesman and a pleasure to deal with.
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Martyn Clay from GC Motors in response to First rate service.
Hi Derek, I'm so pleased to hear that Gary looked after you so well, and that you're happy with the level of preparation that our cars go through prior to delivery. I will pass on your thanks to him and the team. Enjoy the car! Kind regards, Martyn - Customer Care
Oliver P, August 2021
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found the car I wanted advertised online on the Wednesday, and after a few quick and easy enquiries, including a very straightforward negotiation, the car was mine on the Saturday.
Neil Abbey and his colleagues worked behind the scenes to ensure I was able to pick up the car in the short notice that I wanted it, and also assisted with a couple of last minute requests / changes to the deal on my behalf.
The easiest car purchase I have ever experienced and GC Motors have a new customer for future purchases.
+0 Found this review helpful
Martyn Clay from GC Motors in response to Great service
I'm very pleased that Neil looked after you so well! I'll be sure to pass on your thanks to him. Enjoy the car, and stay in touch! Kind regards, Martyn - Customer Care
Flavia S, August 2021
"MERCEDES A250 AMG"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased my forst vehicle from GCMotors in Harrogate and I couldn't be more pleased.
A big thank you to Hannah and Chris for helping throughout the whole process.
+0 Found this review helpful
Clare Pears from GC Motors in response to MERCEDES A250 AMG
Hi Flavia, so glad to hear that you enjoyed the experience of buying your car from us. I will be sure to let Hannah and Chris know that they were a big part of that. Hope you have fun in your Mercedes and look forward to helping you out again in the future. Stay in touch! Kind regards, Clare - Customer Care
Leanne S, August 2021
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We went to see a Ford Edge. Neil was our point of contact. Excellent
+0 Found this review helpful
Clare Pears from GC Motors in response to Excellent service
Hi Leanne, glad to hear that your GC Motors experience was such a good one and I'll be sure to let Neil know that you gave him 5*. Kind regards, Clare - Customer Care
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