AVOID! I definitely won’t be a returning customer, the standards have dropped dramatically. I have used this company a few times over the years. The last time my car was with them in October 2022, I collect the car and left the site to collect my kids from school. When my kids opened the back doors the seat were all lifted with all the battery and fuses all exposed. I called to speak with a manager a hand full of times, with the response I would get a phone call back… which did not materialise. These guys used to take pride in their work once upon a time, but clearly things have changed. I understand that everyone makes mistakes now and then, but for them to not even have the curtesy to call back, just shows they don’t give a damn.

My friend took her Mercedes in to get serviced she recieved it scratched thwy attemted to fix it but when they couldnt fix the stratched they decided to make stupid excuses blaming my friend which is ridiculous and taking no reponsibilty i know for a fact her car never had any stratches on it because i was with her before she took it there absolute poir service wouldnt recommended this company to anyone

James dealt with my request efficiently and I am really happy with the results. I will be recommending German Autocare to others.

Hi, I do Not write many if Any Reviews as i do not tend to believe them & to be Honest anyone who knows me would probably say i can be rather factual - i tend to say it as it is.... so if i say Good you can have faith in my thoughts... I have used this garage now 3 times in the last 12 months ( 2 services/oil changes & new front brake pads - yes i have read the shall we say not too glowing recent review on front brake pads - my experience is the complete opposite...) I have also had my daughters' car serviced here (2 series mine 4 series) and very pleased on each visit. I think pricing is Very Good ( i say this having benchmarked the same job with 3 other BMW Dealerships and the pricing is competitive believe you me when i say the difference in pricing for identical work with a BMW Dealership was quite substantial i'm talking & can demonstrate with the BMW quotations around £100 as an Average - they use the Same BMW Parts...they follow the Same BMW procedures etc - Why Pay More....? i could say you Pay more for the BMW Coffee and luxurious airport style waiting areas - do you want to pay for that? me neither sorry i digress) This week i had to have the front brake pads replaced and initially booked in for Friday but....due to wear the "you must drive moderately sign came on after running out of miles to go before work is needed etc...so i phoned 2 days prior at 12.45pm asking if they could do the work asap as i was obviuously worried about driving more miles & thus putting both my safety at risk and my brake discs etc - the response was Brilliant.... bring the car in for 3pm & we will do the work....Tht in itself was very much Appreciated & even more so the work was actually completed within 1hr & 20mins - Well Done B&M Auto Leeds you exceeded my Expectations on all counts for what was my Third Visit I'm happy to answer any questions & i Highly Recommend!!! Rob

Arrived tat German Autocare Sales to view an Audi A3, the car was easily accessible for viewing. The salesman made us a coffee and left us alone to view the car. Straight talking people and very helpful. I would highly recommend this dealer. Andy.

Having used German Autocare for years I was recently appalled at the poor customer service and rudeness of the manager. I was told to bring my car in for a new tyre to be fitted and that it would only take half an hour. I made arrangements at work to free up the time. I actually had to wait nearly 2 hours and when I commented that this was disappointing, the manager rudely told me to find another garage! No way to treat customers!