5% Reviews
replied to
45% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


20 reviews from our car dealer reviews community
Leave a review for GMO Cars Penzance
Leave a review

20 reviews from our car dealer reviews community

Leave a review for GMO Cars Penzance
Leave a review
"Terrible Customer Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can never get past receptionist, never call back. Always a delay or an excuse, hearing bad things from many local people.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"They don't care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Probably the worst company I've ever bought a car from. Bought a vw caravelle and have had nothing but problems. Turns out it was involved in an accident and hadn't been repaired properly but GMO cars wouldn't pick the car up, despite saying they would refund me fully and my delivery charges which it cost me to have the car delivered. I made over 100 phone calls and emails trying to sort this mess out. They kept sending me to back street garages to get it sorted after I threatened to take them to the ombudsman. In the end I got it sorted through a local garage with a good reputation. Then they refused to pay the garage I had used. I had to get the solicitors involved as you can see from the picture of the letter. I've redacted the address and name as I don't want family finding out. As soon as they heard the solicitors were involved they paid the garage for the repairs. If anyone wants to see all the correspondence between me and GMO cars get in touch and I'll email it over to you. 1. Only buy a car after you've inspected it, I made the mistake of listening to Mick, Kevin and Gary on the phone telling me how perfect the car was. 2. If you have an issues then make sure you take it to main dealers to sort it so you can bill the seller. 3. Always read the reviews. In this case all the reviews are from people who have only made one submission which is suspicious. People like myself who leave reviews to guide others have multiple reviews. YOUVE BEEN WARNED, THESE LOT WILL TAKE YOUR MONEY AND LIE THROUGH THEIR BACK TEETH. YOULL STRUGGLE TO GET YOUR MONEY BACK OR GET IT SORTED AT THE MAIN

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Bought my 12th Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once again exceptional service from Gary and his team. Bought my 12th vehicle from GMO great car again brilliant service the best place of your looking for highest quality and customer service thank you Gary

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was promised that a Discovery was due to be delivered to my budget and spec . It never was and the dealership never returned my calls. Jokers

"Bad"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was told the car would have a service which it did not, was also sold with bad starter motor, dust caps had been cut from 3 old tyres meaning that air could not be put in despite waiting an extra day to collect car so new tyres could be put on. Numerous faults around the car of which gmo were unwilling to assist with despite being within warranty.

"Repeated purchaser "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased our first car from GMO Penzance 10 years ago .. we have only purchased cars from there ever since. We had an issue with a fault after a year but the warranty covered it and was very easy to arrange. The staff in the sales and service centres have always been amazing and we trust them totally. We highly recommend them. The only car salesman that actually care about you being happy and don't need to be pushy to get the sale!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brought a vw caravelle "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

GMO Cars Penzance had a great choice of vw vans to look at with a good drange of prices, finally decided on a caravelle. Great customer care by rob left a happy man with a new bus

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been buying cars from gmo for many years most recent a landrover discovery never had any problems great staff a after care thanks guys

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Do not go to GMO Cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was totally ripped off with the motor we bought. I was given no after service whatsoever, don't touch GMP Cars if you want my advice.

"Nissan Qashqai"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from GMO approximately 8 weeks ago, I was a bit annoyed to find the car didn't have certain features, that it was advertised as being on it. Also tried 3 times now to get the service centre to get back to me regarding a fault with the air conditioning, but alas Kevin seems to be very elusive, Unless the service people get back to me very promptly, i'm going to take legal advice regarding this matter !

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Car Leasing Deals

Kardi Powered

Dealership Information

GMO Cars Penzance is an Independent dealership that is based in Penzance. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews3 out of 5 stars — Rated Average
Excellent
9
Very Good
0
Average
1
Poor
4
Terrible
6

Add Review

  • Submit new information

  • Contact Information

    Address

    GMO Cars Penzance
    Penzance
    Cornwall
    TR18 3AS

    Get in touch

    01736 331011
    http://www.gmocars.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About GMO Cars Penzance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

    Learn more about how our service works below.

    Find out more