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33 reviews from our car dealer reviews community
Leave a review for Golden Motors Ltd
Leave a review

33 reviews from our car dealer reviews community

Leave a review for Golden Motors Ltd
Leave a review
"Excellent dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 2 cars from this dealership over the last few years and cannot speak highly enough of them. Lovely family run business. The cars are always well presented. The showroom is spotless, and Joe and Jennifer are really lovely to deal with. I have recommended people to them who have also had the same pleasant experience as myself.

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"DO NOT BUY FROM GOLDEN MOTORS - AWFUL!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend AGAINST buying a car from Golden motors, run by a bunch of cowboys - Joe in particular, he is about as useful as a chocolate teapot! I bought a car back in December'21 and had a number of issues from then, from him filling out the wrong details on the V5C form (confirmed by the DVLA) and waiting 3 months to be bale to drive the car, from them erasing errors coming up on the dashboard such as engine lights, Joe also confirmed when I purchased the car in December that he has ordered 2 bolts (from Germany apparently, yet everyone else I have spoken to car get the same parts in within a few days) for a bonnet malfunction and despite me chasing a number of times he just ignores my messages and 5 months down the line i still haven't received these parts. When i have spoken to him a month ago he would palm everything off on the warranty company that actually don't cover anything, so all in all he is useless and would never buy a car from him again. Awful customer service and poor attitude.

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"Dodgy traders"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY ANYTHING from these dodgy traders. If u want to waste money then go ahead. Totally dishonest.

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"Great service, great car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my Mercedes from Golden motors and can not be happier. Processes was seamless throughout and Joe was super helpful during the process. Car was as described and faultless. Thanks team! Keep it up!

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"EXCELLENT DEALERSHIP.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have rarely come accross such great service from a dealer , both owners Joe and Jennifer are professional friendly people who made the experience of buying my Lovely Mercedes a pleasure , i know where to go for my next car and cannot recommend Golden Motors highly enough including after sales service..10 out of 10..Lets not forget the lovely Abid ,who delivered my car home, lovely guy...

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"Don’t use this garage to buy a car! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I regretfully bought a bmw car from them & it looked nice but was a totally different story as after only 3 days the exhaust started blowing really loud & is costing me over a thousand pound to get fixed! 😡 when we rang they said it was sold as seen because they got it as a part exchange car & it was all on us now! Not helpful in the slightest, Infact he was very rude! Don’t fall for the bull “We’ve had loads of phone calls today people wanting this car” like he said to me coz that’s just to make you buy it! Take your money elsewhere coz these clearly can’t be trusted. Liberty takers to say the very least! Fummimg!

"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

paid a deposit for an audi by card next day they withdrew the car from sale said the engine management lig`ht had come on when asked for a refund for deposit they said the person that does that isnt here, rang back later they now claim they dont no how to do a refund, but wanted all my bank details and might be able to do a transfer which I thankfully didnt give them I got my friend to call them about the car next day and car was still for sale and happy to take deposit. AVOID THESE SCAMMERS, LIARS AND CHEATS THE MAN WE DEALT WITH WAS CALLED JOE. THEY THINK THEY HAVE GOT AWAY WITH IT BUT WE WILL SEE dont know how people live like that it must be stressful or maybe they are a different breed altogether and have no morals.

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"'Golden Motors (J.A) Are Shady Frauds!"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who purchased a vehicle from them (Almost £11,000), their cars may look shiny and appealing on the eye, making you wish to purchase the perfect vehicle from them. However, upon receiving your vehicle and taking it home within approximately a few days you will notice that there are various problems with the car. This will only stress you once you confide in them of your problems in which they will account for none of it! All they will do is pull out papers and say they done theor checks and it's aall on you as you have bought the car of them! Please save your money and find another car dealership with honesty and integrity as this dealer will only leave you in deep regret. In my experience this dealership will say anything to make you buy their car to be another car sold. Not what you want, trust me. Save your money and find a much better dealership. Be smart & be safe!

Kay Theodore in response to 'Golden Motors (J.A) Are Shady Frauds!

Same thing has happened to me. Please could you contact me. Jcktheo2002@yahoo.co.uk I'm trying to do something about this garage!

"Golden service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from golden motors, they never fail to make the process of buying a car so effortless

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called the guy to view a car I liked, upon arrival he was promptly rude arriving in his Mercedes gesturing me to go to him like a dog. I brushed this off and went to view the car I had in mind. I checked out the car to see it wasn't as described (electrical fault after diagnostic scan) and masking tape was left on the driver door from a recent repair which I asked him about. He then turned very nasty saying its not a new car and I should go to the dealership directly if I want something better!! I didin't expect it to be perfect, I just wanted an honest answer but his unprofessionalism and rudeness just came through. NO WAY would I leave money with him or his business nor would I recommend the business to anyone looking for a new car. Not to mention the lack of mask/gloves- protection with the fully functional open showroom during the government lockdown! All in all the worst place to visit full of dishonesty and lack of respect. They didin't even sell me a car and managed to be rude I do not want to think what would happen after I purchased vehicle from them and have any issue with it. AVOID AT ALL COSTS!

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Dealership Information

Golden Motors Ltd is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews2.8 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
0
Poor
7
Terrible
12

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  • Contact Information

    Address

    Golden Motors Ltd
    London Road
    London
    Greater London
    SW16 4DS

    Get in touch

    020 89614491
    https://www.goldenmotorsltd.co.uk/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Golden Motors Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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